Skip to content
Claim this template

Free course template · Global

Building team norms & a team charter

A ready-made course, live deck and two surveys for whole teams together. AhaSlides tracks progress, completion and scores for you. 30 minutes, 6 lessons, 10-question final check. Last reviewed 28 October 2026; not legal advice.

Claim the templatePreview the courseDownload SCORM for your LMS

Free. No credit card. Edit everything.

Course outline at a glance

  • Explain why written team norms reduce friction in teams where people work differently
  • Quiz
  • Video

  • Name the six parts of a team charter: purpose, hours, channels, meetings, decisions, feedback
  • Tabs
  • Quiz

  • Tell a clear, testable norm apart from a vague one
  • Flashcards
  • Accordion
  • Quiz

  • Write norms for channels, response times and decisions that work across time zones
  • Sorting activity
  • Matching quiz
  • Fill in the blank

  • Use, review and update the charter, including when someone breaks a norm
  • Process
  • Scenario
  • Quiz

Final check: 10 questions, 80% to pass

Try some questions from the course

Question 1 of 3

Saoirse and Minh Đức both feel let down. What is the most likely root cause?

 

Each person was following their own unwritten rule. The fix is not to blame either of them but to agree one written norm, such as "reply to chat within one working day in your own time zone".

Lesson 1, Why it matters, teaches this. See the outline

Question 2 of 3

Which part of a charter says who makes the final call and how others give input?

 

Decisions is the part that names the owner, how input is gathered and how a choice can be reversed. The other parts cover why the team exists, when people work, and where they talk.

Lesson 2, The rules: six parts of a charter, teaches this. See the outline

Question 3 of 3

"Be inclusive" is hard to follow because it…

 

A value on its own gives no action. "Rotate the inconvenient meeting slot every month" turns the same value into something the team can do and check.

Lesson 3, Examples, teaches this. See the outline

Try next questionClaim the template

Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

Building team norms & a team charter

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Slate mono

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 7 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

Claim the template

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 10-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

Claim the template

6 lessons, about 30 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why it matters · 5 min

    Explain why written team norms reduce friction in teams where people work differently.

  • Lesson 2: The rules: six parts of a charter · 5 min

    Name the six parts of a team charter: purpose, hours, channels, meetings, decisions, feedback.

  • Lesson 3: Examples · 5 min

    Tell a clear, testable norm apart from a vague one.

  • Lesson 4: Practice · 5 min

    Write norms for channels, response times and decisions that work across time zones.

  • Lesson 5: Apply it: living with the charter · 5 min

    Use, review and update the charter, including when someone breaks a norm.

  • Lesson 6: Final assessment · 5 min

    10 questions, 80% to pass. The result is saved to the learner's record.

Claim the template

Often taught together

Courses teams often run alongside this one.

Browse all templates (opens in a new tab)

Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

When a team forms or changes significantly + charter review every 6-12 months (best practice).

Whole teams together with their lead (new teams, merged teams, teams spread across locations or time zones).

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Charter template link
  • Charter location
  • Team goals link
  • Company working hours policy
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
Visit the help centre (opens in a new tab)

Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

Claim the template