Lesson 1: The colleague who went quiet · 7 min
Before you begin · A change nobody names · What could have helped
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 13 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · A change nobody names · What could have helped
Four areas · Fact or myth · Check
Six steps for managers · Say this, not that · Check
A request without a reason · A joke in the break room · Check
Who do you ask? · Planning an inclusive awareness event · My commitment
Remember the conversation · Practice