Kuyini indlela yokuqeqesha yobuholi? Ubuholi benza uguquko olukhulu njengoba isibalo sabashiya phansi imisebenzi kanye nabanamathuba emisebenzi sikhula kakhulu kanye nokubamba iqhaza kwezizukulwane ezincane njengo-Gen Y kanye no-Z emakethe yezabasebenzi.
Njengoba lesi sizukulwane esinodlame nesiguquguqukayo siveza imibono yaso ehlukile, izindinganiso, kanye nezikulindele, imibono evamile yobuholi iphonselwa inselelo futhi ichazwa kabusha. Badinga abaholi abazimisele ukunika abasebenzi amandla, bakhulise ithalente labo, futhi bavuse umuzwa wenhloso, ngakho-ke, okuthandwa yisitayela sobuholi kuba sobala kakhulu.
Hlanganyela nathi njengoba singena ekusaseni lobuholi, lapho ukuqeqesha kuhlahla indlela yempumelelo. Ake sihlole ukuthi siyini isitayela Sokuqeqesha sobuholi, senza kanjani umehluko kanye namathiphu okuba umholi wokuqeqesha omuhle.
Okuqukethwe
Siyini Isitayela Sokuqeqesha Sobuholi?
Isitayela Sokuqeqesha sobuholi siyindlela lapho abaholi behlanganyela khona futhi banikeze amandla amalungu eqembu labo ukuze bakhulise amandla abo. Kunokuba bamane bayale noma baqondise, abaholi abathatha isitayela sokuqeqesha basebenza njengabaluleki, beqondisa abantu ukuthi bazibekele futhi bafeze izinhloso zabo. Ichazwa kahle kakhulu encwadini kaDaniel Goleman'book nezinye izitayela ezi-5 zobuholi.
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Yiziphi Izinzuzo Nezingozi Zokuqeqesha Isitayela Sobuholi?
Izinzuzo zokuqeqesha isitayela sobuholi kanye nezinkinga zayo kanje:
| Izinzuzo zesitayela sokuqeqesha sobuholi | Ububi besitayela Sokuqeqesha sobuholi |
| Ikhuthaza ukukhula komuntu ngamunye, ithuthukisa amakhono, futhi ikhuphule ukuzethemba, okuholela ekusebenzeni okuthuthukisiwe nokwaneliseka komsebenzi. | Ngaphandle kokuqeqeshwa okufanele noma isipiliyoni, abaholi bangase bathwale kanzima ukunikeza isiqondiso esinengqondo, banciphise izinzuzo ezingaba khona zokuqeqesha ubuholi. |
| Idala indawo yokusebenzisana nebandakanya wonke umuntu lapho amalungu eqembu azizwa ehlonishwa, ehlonishwa, futhi egqugquzelekile ukuze anikele ngemibono nemizamo yawo engcono kakhulu. | Yandisa ukuncika kwelungu leqembu kumholi walo ukuze lithole isiqondiso nokwenza izinqumo, livimbele ukuzimela kwalo namakhono okuxazulula izinkinga. |
| Nikeza ngempendulo eyakhayo, khuthaza ukuzicabangela, futhi ukhuthaze isiko lokufunda okuqhubekayo, ukusungula izinto ezintsha, nokuzivumelanisa nezimo. | Kudinga ukutshalwa kwezimali okukhulu kwesikhathi nomzamo. |
| Dala ithimba elihlangene nelisebenza kahle elisebenzisa amandla omuntu ngamunye, elithuthukisa umbono owabiwe, futhi elifinyelela imigomo eyiqoqo. | Kungase kungabi indlela ephumelela kakhulu noma ephumelelayo ezimeni ezidinga izinqumo noma izenzo ezisheshayo. |
6 Izitayela zokuqeqesha ebuholini nasezibonelweni
Abaholi abaphumelelayo banekhono lokuzivumelanisa nezimo nesitayela sabo sokuqeqesha ngokusekelwe ezimweni kanye nabantu abasebenza nabo. Ngakho-ke, abaholi bangase basebenzise izitayela ezahlukene zokuqeqesha ebuholini ukuze banikeze izinga elifanele lokusekelwa kanye nenselelo ngokusekelwe ezidingweni zokuthuthuka zeqembu labo. Futhi nazi izitayela ezi-6 ezivame kakhulu Zokuqeqesha zobuholi nezibonelo.
I-Democratic Coaching Style yobuholi
Kuyindlela yokubamba iqhaza lapho abaholi bebandakanya amalungu eqembu ekwenzeni izinqumo, ekubekeni imigomo, nasezinqubweni zokuxazulula izinkinga. Igcizelela ukubambisana, ukuxhumana okuvulekile, nobunikazi obabiwe bemiphumela.
Isibonelo, uSteve Kerr, odume ngobuholi bakhe obusekelayo, ugcina inqubomgomo yomnyango ovulekile, iziphakamiso zokwamukela, impendulo, nokuxhumana okuqhubekayo okuvela eqenjini.
Isitayela Sokuqeqesha Ngokuzenzakalelayo sobuholi
Abaholi basondela kwisitayela sokuqondisa nesigunyazayo lapho befuna ukugcina ukulawula okugcwele futhi babele imisebenzi nezibopho kumalungu eqembu ngaphandle kokubonisana noma ukucabangela imibono yabo. Bathatha izinqumo ngokusekelwe ezahlulelweni zabo kanye nobuchule babo, ngaphandle kokufuna imibono noma impendulo eqenjini.
Isibonelo esihle ngesikhathi semihlangano yeqembu, umholi uvamise ukubusa ezingxoxweni futhi aqondise ingxoxo ukuthi ihambisane nemibono yabo kanye nalokho abakuthandayo.
Isitayela sokuqeqesha esiphelele sobuholi
Lesi sitayela sigxile enhlalakahleni nasekuthuthukisweni okuphelele kwabantu, kucatshangelwa izici zabo zomuntu siqu, zobungcweti nezingokomzwelo. Okubalulekile kwabo ukugcizelela ibhalansi yokuphila komsebenzi, ukwaneliseka komuntu siqu, nokudala isiko elihle nelibandakanyayo.
Isibonelo umholi azame ukusekela imigomo yobungcweti yamalungu eqembu lakhe kuyilapho ekhuthaza imizamo yezempilo yengqondo futhi ekhuthaza izinqubo zokuzinakekela.
I-Mindful Coaching Style yobuholi
Uma umholi egcizelela lezi zici: ukuzazi, ukuba khona, kanye nozwelo ekusebenzelaneni kobuholi, cishe balandela ubuholi bokuqeqesha obunengqondo.
Isibonelo, uma kuphakama izingxabano phakathi kweqembu, umholi uhlala ezolile futhi akhuthaze inkhulumomphendvulwano evulekile, okudala indawo ephephile yokuthi amalungu eqembu aveze ukukhathazeka kwawo.
I-Group Coaching Style yobuholi
Yakhelwe phezu komqondo wokuthi usofa unesibopho seqembu labantu ngasikhathi sinye, ugxile ekukhuleni okuhlangene, ukubambisana, nokwesekana. Bakhuthaza indawo yokufunda lapho abantu befunda khona emibonweni yomunye nomunye nasezinseleleni zabo.
Ungathola isibonelo esihle somholi wokuqeqesha iqembu ejensi yokumaketha. Umholi kungenzeka enze izikhathi zokuqeqesha zeqembu lapho amalungu eqembu ehlangana khona ukuze adingide izitayela zemboni, abelane ngamasu aphumelelayo, futhi abhekane nezinselele ezifanayo.
I-Transformational Coaching Style yobuholi
Lesi sitayela sigxile ekukhuthazeni nasekunikezeni amandla amalungu eqembu ukuze afinyelele amandla awo aphelele. Abaholi abasebenzisa isitayela sokuqeqesha soguquko bakhuthaza iqembu labo ngombono, ngokukhuthaza, nokudala umuzwa wenhloso. Zikhuthaza isiko lokukhula nentuthuko, zikhuthaza abantu ukuba badlulele ngale kwemingcele abacabanga ukuthi iyiyo.
Isibonelo, isitayela sobuholi buka-Ted Lasso sihambisana nesitayela esingaguquki, esiphikelelayo sobuholi obuhle, obuphonswe ekhaya, obugxile kumuntu.
Izinyathelo Eziyisi-7 Zokuqeqesha Isitayela Sobuholi
Nakuba abaholi abaqeqeshayo bevame ukwenza indlela yabo ifanele ngokusekelwe kumuntu, isimo, kanye nemiphumela efiselekayo, kunezimiso nezinqubo ezifanayo okufanele ziqashelwe. Nansi incazelo yesinyathelo ngasinye:
Hlangana nethimba lakho
Into yokuqala okufanele wonke umholi ayibhekisise kakhulu ukuziphatha, ukusebenza, nokusebenzisana kwelungu ngalinye leqembu. Zama ukubheka amandla abo, izindawo okumele zithuthukiswe, nanoma imaphi amaphethini noma izinkinga ezingase ziphakame emihlanganweni yokuqala yabasebenzi noma ngesikhathi sokusebenzisana. Lesi sinyathelo sibandakanya ukuqoqwa kwedatha yenhloso kanye nolwazi ukwazisa inqubo yokuqeqesha.
Ukwenza ukuhlaziya
Ukuza esinyathelweni sesibili kuyisenzo sokuhlaziya yonke imininingwane efanele esinyathelweni esedlule. Lesi sinyathelo sibandakanya ukuhlola ukusebenza komuntu ngamunye nethimba, ukuhlonza amandla nezindawo okufanele zithuthukiswe, nokuqonda noma yiziphi izinselele noma izithiyo ezingase zibe khona.
Ukunikeza impendulo
Kubalulekile ngesitayela sokuqeqesha esisebenzayo sobuholi ukunikeza njalo impendulo eyakhayo neqondile kumalungu eqembu ngokusekelwe ekuqapheliseni okwenziwe. Ithiphu enhle ukugxila kuzo zombili izici ezinhle nezindawo okufanele zithuthukiswe, ulethe impendulo ngesikhathi nangendlela enenhlonipho. Sebenzisa amakhono okulalela asebenzayo ukuze uqinisekise ukuthi amalungu eqembu azizwa ezwiwa futhi eqondwa.
Ukuzibandakanya nophenyo
Umholi uzibandakanya ekubuzeni imibuzo evulelekayo nasekulaleleni ngenkuthalo ukuze akhuthaze umuntu ukuba azindle ngalokho abhekane nakho, imicabango kanye nemizwa yakhe. Lo mbuzo usiza umuntu ukuthi azazi, ahlole okungenzeka, futhi azitholele ezakhe izixazululo.
Ukubeka imigomo
Ngokubambisana nomuntu ngamunye, umholi wokuqeqesha usiza ukuchaza imigomo ecacile nenengqondo. Le migomo kufanele ibe ethize, ilinganiseke, ifinyeleleke, ifaneleke, futhi ibe nesikhathi (i-SMART). Ukubeka imigomo kunikeza isiqondiso esicacile kanye nokugxila kwenqubo yokuqeqesha.
Izinyathelo zokuhlela
Uma imigomo isibekiwe, umholi usiza umuntu ngamunye ekwakheni uhlelo lokusebenza. Lolu hlelo luveza izinyathelo ezithile namasu umuntu azowathatha ukuze afeze izinhloso zakhe. Kungase kuhlanganise imisebenzi yokwakha amakhono, amathuba okufunda, noma izinguquko zokuziphatha.
Ukuthuthukiswa okuvuza
Kuso sonke isitayela sokuqeqesha senqubo yobuholi, umholi uqaphela futhi ajabulele inqubekelaphambili yomuntu ngamunye kanye nempumelelo yakhe. Ukubona ukuthuthukiswa kuthuthukisa ugqozi, kwakha ukuzethemba, futhi kuqinisa ukuziphatha okuhle.
8 Amathiphu okuba umholi omuhle wokuqeqesha
Umholi njengomqeqeshi, kuwushintsho olukhulu futhi olubalulekile. Njengomholi, ufuna ukwenza konke ongakwenza ukuze ukhuthaze futhi ukhuthaze abasebenzi bakho. Ngamasu afanele kanye nokwesekwa, cishe wonke umuntu angaba umholi wokuqeqesha ongcono. Ungalandela lawa macebiso angezansi ukuze uxazulule izinkinga zakho eziqhubekayo ngesitayela sakho sobuholi futhi uthuthukise ukusebenza kweqembu lakho nokusebenza kweqembu.
- Uma ufuna abasebenzi bakho basebenze ngenhlonipho futhi balandele ukuqeqeshwa kwakho, okokuqala udinga ukuzamukela ngokwakho, ube Imodeli yokuziphatha. Ukuhola ngesibonelo kuyindlela esheshayo yokusetha ithoni kuyo yonke inhlangano.
- Nquma izindawo ezikhathazayo nge Imodeli ye-GROW, esiza ekuboneni imigomo, ukuhlola okungokoqobo kwamanje, ukuhlola izinketho, nokunquma ukuzibophezela komuntu ngamunye ekuthatheni isinyathelo.
- Enye yezimfanelo ezinhle kakhulu zobuholi bokuqeqesha Ukufunda okuqhubekayo. Kuhilela ukufuna ulwazi ngenkuthalo, ukuhlala unolwazi lwakamuva ngezitayela zemboni, ukuya ezinhlelweni zokuqeqesha, ukufuna impendulo, kanye nokuzindla ngolwazi lokuqeqesha.
- Abaholi babaqeqeshi abahamba phambili bayakuqonda ukubaluleka ukulinganisa ukudumisa nokugxeka. Kusho ukuthi umholi kufanele anikeze indumiso eqotho neqondile futhi anikeze ukugxeka okwakhayo kanyekanye.
- Ungakhohlwa ukuthi Yenza ukuqeqesha kube amandla enhlangano. Lokhu kuhlanganisa ukukhuthaza isiko lokuqeqesha kanye nengqondo kuyo yonke inhlangano.
- Susa izithiyo ukushintsha njengengxenye yokushintshela esikweni lokufunda. Ngokuvuna indlela egxile ekuqeqesheni, abaholi bangakwazi ukugqugquzela izingxoxo ezivulekile nezisekelayo kunokubuza imibuzo enembile, impendulo yesikhathi sangempela kunokubuyekezwa kokusebenza kwaphakathi nonyaka.
- Ukuzimisela Lungisa isu lakho njengoba kudingeka kubalulekile ukuze uhlale unokuncintisana, ukhuthaza ukusungula izinto ezintsha, kanye nokuzuza impumelelo yesikhathi eside, okulandelwa ukunciphisa ubungozi, nokuhlangabezana nezidingo eziguqukayo zababambe iqhaza.
- Enye into ebalulekile okufanele uyenze ukucela Impendulo ye-360-degree. Ngokufuna imibono kozakwabo, abangaphansi, nabaphathi, abaholi bathola ukuqonda okuphelele kwamandla abo kanye nezindawo okumele bathuthukiswe. Le mpendulo ithuthukisa ukuzazi futhi yenza kube lula ukukhula komuntu siqu nokomsebenzi okuhlosiwe.
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Umugqa Ongezansi
Siphila emhlabeni oguquguqukayo noguquko, abaholi badlala indima ebalulekile ekuqondiseni abantu ngabanye nezinhlangano ngokungaqiniseki kanye noguquko lwamasiko luyadingeka ukuze kuthathelwe indawo indlela yokuphatha yendabuko. Ngakho-ke, ayikho indlela engcono kunokuqala ngesitayela sokuqeqesha sobuholi. Futhi, ungakhohlwa ukusebenzisa I-AhaSlides ukuthumela impendulo kubasebenzi bakho futhi ngokuphambene nalokho.
