Human trafficking awareness for hotel & hospitality staff
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 9 details that are specific to your organisation.
- Length
- 30 min
- Lessons
- 6 lessons
- Frequency
- CA: within 6 months of starting a qualifying role, then
- Last reviewed
- 8 Oct 2026
Night auditor Marco: man pays cash for 3 nights, young woman with no ID stands silently behind him, he answers every question for her
Try it: this is one of 15 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 30 minutes
- 2 video slots (you add the videos)
- Flashcards, sorting activity, process, scenario and quizzes
- 10-question final check, 80% to pass
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 10 slides
- Quiz, word cloud, poll, open-ended slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Built to the law Each objective names the requirement it comes from and the lesson that covers it.
| ID | Objective | Required by | Where it's covered |
|---|---|---|---|
| TO 1.0 | Achieve ≥ 80% on the final assessment | - | Whole course |
| LO 75.1.1 | Define human trafficking (sex and labour) and explain why hotels are a common setting | 22 U.S.C. 7102; CA Gov. Code 12950.3(b)(1) | Lesson 1: Why hotels matter |
| LO 75.2.1 | Recognise indicators of trafficking and of those most at risk, by hotel role | CA Gov. Code 12950.3(b)(2)-(3) | Lesson 2: Know the signs |
| LO 75.3.1 | Choose safe actions - observe, document, report - and avoid confronting or rescuing | 12950.3(b)(4); Polaris guidance | Lesson 3: What to do (and not do) |
| LO 75.4.1 | Apply the guidance to realistic front-desk and housekeeping situations | best practice | Lesson 4: Practice |
| LO 75.5.1 | Report through the hotel's protocol and the right external line (911 / National Human Trafficking Hotline) + your info | 12950.3(b)(5) | Lesson 5: Where to report |
Your part: what a template can't do for you
- Awareness only: this template does not issue an official card or certificate.
- Minimum duration: 30 min (CA minimum 20 min of interactive training).
- Language: deliver it in a language and vocabulary your people understand.
- Your workplace details: fill in the 9 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 30 minutes
Minutes per lesson are an estimate, shared out by page count.
1Why hotels matter
3 pages
7 min
Why hotels matter
3 pages
2Know the signs
3 pages
7 min
Know the signs
3 pages
3What to do (and not do)
2 pages
4 min
What to do (and not do)
2 pages
4Practice
2 pages
4 min
Practice
2 pages
5Where to report
2 pages
4 min
Where to report
2 pages
6Final assessment
Assessment
4 min
Final assessment
Assessment
Live deck and surveys
10 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- Which part of your job gives you the best chance to notice warning signs? multiple choice
- How confident are you that you could report a concern without confronting anyone? 1-5 scale
- Rank these by how much they would make reporting easier: ranking
- I believe management here would act on a trafficking concern raised by any staff member. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find our trafficking reporting protocol and the National Human Trafficking Hotline number? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Both surveys open with a notice that a survey is not a way to report an incident, and point people to your reporting channel.
Make it yours
9 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Which state rule applies
{{STATE_REQUIREMENT}} - Internal reporting protocol
{{INTERNAL_REPORTING_PROTOCOL}} - Security or manager on duty contact
{{SECURITY_OR_MANAGER_ON_DUTY_CONTACT}} - Non retaliation policy
{{NON_RETALIATION_POLICY}} - State hotline or ag unit
{{STATE_HOTLINE_OR_AG_UNIT}} - Local police non emergency
{{LOCAL_POLICE_NON_EMERGENCY}}
Show all 9 fields
- State poster location
{{STATE_POSTER_LOCATION}} - Franchisor/brand anti-trafficking standard, if any
{{BRAND_STANDARD}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}}
FAQ
Common questions
Can I run human trafficking awareness for hotel & hospitality staff training online?
The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check Trafficking Victims Protection Act or ask your own counsel.
How often is this training needed?
CA: within 6 months of starting a qualifying role, then every 2 years · TX: within 90 days of hire, then annually (must be an OAG-approved program) · NJ: designated staff must view the state DCA video as a condition of employment · elsewhere: at hire + annually (best practice).
Who needs this training?
Hotel, motel and short-stay lodging staff likely to come into contact with victims - front desk, housekeeping, security, maintenance, food & beverage, valet, managers.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in Trafficking Victims Protection Act.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.
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Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.