Lesson 1: One session, three very different experiences · 7 min
Before you begin · Northwind Logistics runs a two-day onboarding for 24 new starters. Imani learns best from diagrams, Piotr reads English as a third language, and Sana struggles to stay engaged through long lectures. The trainer, Kofi, delivers one dense slide deck with a single closing written test. · Where did it go wrong?





