Lesson 1: Why one broken workflow costs a whole quarter · 7 min
Before you begin · The Monday report that did not add up · What would you check first?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 12 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The Monday report that did not add up · What would you check first?
How the pieces connect · Where does a lead stand? · Check
Five steps to a journey · Score fairly · Build or fix?
Keep lists clean and lawful · Safe to send? · Duplicates in the funnel
Read the numbers · Where did it break? · Fix it safely
11 questions, 80% to pass. The result is saved to the learner's record.