Lesson 1: The workshop that worked for some and not for others · 7 min
Before you begin · At Northwind Skills Academy, trainer Ayo runs a half-day workshop in a bright, busy room with no break plan. Catalina gets overwhelmed by noise and leaves early. Marek listens well but cannot follow spoken instructions that change mid-task. Femi has had a hard time in past training and freezes when asked to speak first. Ayo concludes they "are not engaged". · What was happening?





