Lesson 1: Behaviour is communication · 4 min
Before you begin · What a behaviour might be saying
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · What a behaviour might be saying
Routines, transitions, environment · Clear, positive language · Check your understanding
Calm yourself, connect, redirect · Common behaviours · Practise · Practise
Never acceptable · Check your understanding
Observe, talk, get support · Recording incidents · Join the live session
Final assessment · Course complete
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