Lesson 1: Why a good session can still get a vague appraisal · 7 min
Before you begin · "Good energy, needs more structure" · What went wrong
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · "Good energy, needs more structure" · What went wrong
The parts of a framework · Examples in the wild · Verbs tell you the evidence
Five steps · Sort the evidence · Check
One bad day · A standard that does not fit · Evidence or opinion?
The feedback conversation · When you disagree with an appraisal · Write one action
From gap to plan · Practice