Closing the sale: Buying signals, asking for the order and commitment
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.
- Length
- 35 min
- Lessons
- 6 lessons
- Frequency
- At onboarding for sellers, before a selling peak
- Last reviewed
- 21 Oct 2026
A buyer says "send me the proposal and I will get back to you"
Try it: this is one of 18 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 35 minutes
- Sorting activity, process, scenario, tabs and quizzes
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 11 slides
- Quiz, poll, scale, open-ended slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 388.0 | Achieve ≥ 80% on the final assessment | None | Whole course |
| SO 388.1 | Recognise verbal and behavioural buying signals | Best practice | Whole course |
| SO 388.2 | Use a trial close to test readiness without pushing | Best practice | Whole course |
| SO 388.3 | Ask for the order clearly and then stop talking | Best practice | Whole course |
| SO 388.4 | Respond to hesitation by finding the real concern | Best practice | Whole course |
| SO 388.5 | Secure a dated next step, even when the buyer is not ready to buy | Best practice; organisation's CRM standard | Whole course |
| SO 388.6 | Avoid pressure tactics and false urgency, and ask before acting in a grey area | Consumer sales rules on pressure tactics, check local law [secondary]; organisation's conduct policy | Whole course |
Your part: what a template can't do for you
- Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 35 minutes
Minutes per lesson are an estimate, shared out by page count.
1Recognising buying signals
3 pages
7 min
Recognising buying signals
3 pages
2Trial closes and asking for the order
3 pages
7 min
Trial closes and asking for the order
3 pages
3Handling hesitation
3 pages
7 min
Handling hesitation
3 pages
4Next-step commitment: grey areas
3 pages
7 min
Next-step commitment: grey areas
3 pages
5Avoiding pressure tactics and where to ask
2 pages
5 min
Avoiding pressure tactics and where to ask
2 pages
6Final assessment
1 page
2 min
Final assessment
1 page
Live deck and surveys
11 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- Roughly what share of your recent proposals ended in a sale? short text
- How many closes did you try this week? multiple choice
- Which close or question worked best? short text
- I would turn down a pressure tactic suggested by a manager without worrying. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find the sales conduct policy? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Make it yours
8 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Sales conduct policy link
{{SALES_CONDUCT_POLICY_LINK}} - Compliance contact
{{COMPLIANCE_CONTACT}} - Escalation route
{{ESCALATION_ROUTE}} - Crm system
{{CRM_SYSTEM}} - Sales enablement contact
{{SALES_ENABLEMENT_CONTACT}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}}
Show all 8 fields
- Survey 1 URL
{{SURVEY_1_URL}} - Survey 2 URL
{{SURVEY_2_URL}}
FAQ
Common questions
Can I run closing the sale: Buying signals, asking for the order and commitment training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
At onboarding for sellers, before a selling peak, as a refresher when close rates fall.
Who needs this training?
Sellers and closers at all levels; run by L&D with sales enablement.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Related templates
Often taught together
Consultative selling essentials: Running a structured sales conversation from first call to close
New and mid-level B2B sellers and account executives · Selling skills
Sales fundamentals for New hires: Mindset, the sales cycle and first 30 days
New sales hires · Selling skills
Prospecting and lead qualification: Finding, qualifying and booking the right buyers
SDRs · Selling skills
The sales pitch and demo: Structure, storytelling and value propositions
Sellers · Selling skills
Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.