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Telesales and cold calling: Openings, scripts, call control and compliance for phone-based sellers

A ready-made course, live deck and two surveys for inside sales reps. AhaSlides tracks progress, completion and scores for you. 45 minutes, 6 lessons. Last reviewed 21 October 2026; not legal advice.

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Telesales and cold calling: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The Telesales and cold calling: Openings, scripts, call control and compliance for phone-based sellers course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's answers to the quizzes and activities in the course.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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6 lessons, about 45 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why calls fail, and how to prepare a list, a goal and an opener · 9 min

    Before you begin · Priya's Tuesday block · What makes you hang up?

  • Lesson 2: The first 15 seconds · 9 min

    The four parts of an opener · Spot the better opener · Rank the openers

  • Lesson 3: Call flow: discover, position, ask for the meeting · 9 min

    The flow · What each step sounds like · Put the call in order

  • Lesson 4: Gatekeepers, voicemail and follow-up after the call · 9 min

    Scenario · Scenario · Scenario

  • Lesson 5: The rules for outbound calls, and who to ask · 6 min

    Rules at overview level · Who to ask

  • Lesson 6: Final assessment · 3 min

    Practice

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At onboarding for phone-based sellers, before a new outbound campaign, and as an annual refresher on the calling rules.

Inside sales reps, SDRs, call-centre sellers and field reps who book meetings by phone (run by L&D with the sales operations or contact-centre lead).

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Sales enablement contact
  • Compliance contact
  • Escalation route
  • Sales playbook link
  • Sales conduct policy link
  • Do not call process
  • Call recording policy link
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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