Global

Special educational needs and disability: Reasonable adjustments and support referrals for educators

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 13 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
40 min
Lessons
6 lessons
Frequency
At staff induction, at the start of each academic year
Last reviewed
21 Oct 2026
Grey areas
What would you do?

A learner is often late and tired. Best path: record the pattern, speak with the learner kindly, share with the support lead; wrong paths: treat it as misbehaviour, wait for a diagnosis, discuss it in the staffroom

In the course you choose a path, see what happens and get feedback. This is one of 16 interactive activities.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Process, scenario, tabs, flashcards and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, word cloud, ranking slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 395.0Achieve ≥ 80% on the final assessment:Whole course
SO 395.1Explain why disability and inclusion duties exist and say where your setting's applicable rules are set out + your infoDisability and education laws named in Notes (vary by country) [check before build]Whole course
SO 395.2Notice possible unmet needs early and know how to raise them without labelling a learnerBest practiceWhole course
SO 395.3Decide, record and review a reasonable adjustment using a simple reasoning processEquality Act 2010 (United Kingdom) and Americans with Disabilities Act of 1990 as examples; best practiceWhole course
SO 395.4Describe the purpose of an individual support plan and your part in carrying it outOrganisation's policy; best practiceWhole course
SO 395.5Follow your setting's referral route in the right order, with the right records, and involve families respectfully + your infoOrganisation's policyWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 13 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why a missed need becomes everyone's problem

3 pages

7 min
Before you beginNoteList
Teresa joins the staff team of Northwind Academy Trust as a new teaching assistant. A learner in her group has missed several assessments and says little in lessons. Teresa assumes the learner is "just shy" and says nothing. Two terms later the learner's difficulty is noticed by someone else and the family asks why nobody acted sooner.TextImage
What would you have done?ChecklistKey factQuiz
2

The duties in brief

3 pages

7 min
Why the law differs by placeTabsYour infoNote
Words you will hearFlashcards
CheckMatching quiz
3

Deciding, recording and reviewing a reasonable adjustment

3 pages

7 min
Five questionsProcess
Record it so others can use itChecklistTable
CheckQuizMulti-select quiz
4

Grey areas

3 pages

7 min
Not sure it is a needScenario
Adjustment or unfair advantage?Scenario
Sort the responseSorting activityMatching quiz
5

Referrals, families and speaking up

3 pages

7 min
The referral routeProcessYour infoNoteYour info
Working with familiesAccordion
When something is not workingScenarioNoteYour infoYour infoYour info
6

Putting it into practice

2 pages

5 min
Your next stepsProcessYour infoYour infoYour infoYour infoNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "notice early, record clearly, refer in order
PollHow confident are you spotting a possible unmet need?
ContentThe five adjustment questions as a simple process
QuizYou notice a learner may need more support. First step? Record it and raise it with the specialist support lead ✔ · Wait for a diagnosis · Tell the class · Decide the category yourself
QuizA colleague says an agreed adjustment "isn't fair". You… Explain that it removes a barrier and follow the plan ✔ · Skip it once · Cancel the plan · Ask the learner to justify it
Word cloudOne word for how a family feels when nobody has told them anything
Content · customiseCustomise: our duties {{LOCAL_SEND_DUTIES_LINK}}, our route {{REFERRAL_ROUTE_LINK}}, our specialist lead {{SPECIALIST_SUPPORT_LEAD}}
RankingPut the referral steps in order
Open-ended / Q&AA situation you are unsure about
Content · customiseClosing {{LD_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which have you done in the last term? multiple choice
  6. How confident are you following the referral route in order? 1-5 scale
  7. What makes it hardest to act on a possible need? short text
  8. I feel able to ask the support team a basic question. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the support and referral route? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

13 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Local send duties link{{LOCAL_SEND_DUTIES_LINK}}
  • Referral route link{{REFERRAL_ROUTE_LINK}}
  • Specialist support lead{{SPECIALIST_SUPPORT_LEAD}}
  • Support plan template link{{SUPPORT_PLAN_TEMPLATE_LINK}}
  • Support and adjustments route{{SUPPORT_AND_ADJUSTMENTS_ROUTE}}
  • Concern route{{CONCERN_ROUTE}}
Show all 13 fields
  • Ld contact{{LD_CONTACT}}
  • Training standards link{{TRAINING_STANDARDS_LINK}}
  • Next course link{{NEXT_COURSE_LINK}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run special educational needs and disability: Reasonable adjustments and support referrals for educators training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At staff induction, at the start of each academic year, and when the setting's support policy changes.

Who needs this training?

Teachers, learning-support staff, mentors and staff-development leads who must apply disability and special educational needs duties, support plans and referral routes in their setting; assigned by a school group, academy trust, college or training provider and run by its staff-development office.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck