Lesson 1: Why asking matters · 4 min
Explain why asking early helps and that an adjustment removes a barrier rather than giving an advantage.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Explain why asking early helps and that an adjustment removes a barrier rather than giving an advantage.
Say in plain words what you can ask for, and what "reasonable", "undue hardship" and "interactive process" mean from the employee's side.
Make a request: who to ask, what to say, and what documentation may be needed.
Know what to expect after asking: a conversation, an interim step, a written decision, a review, and where to go if it stalls.
Support a colleague's adjustment without questioning it, gossiping or breaching privacy.
Practice · Practice
10 questions, 80% to pass. The result is saved to the learner's record.