Your own details, each highlighted inside the course: Reporting route, Policy link, Help contact, LMS or record system, Course URL. Then edit anything else you like: wording, scenarios, your logo.

Free course template · Global

Workplace problem solving through scenarios

A ready-made course, live deck and two surveys for all employees and team leads. AhaSlides tracks progress, completion and scores for you. 35 minutes, 6 lessons. Last reviewed 29 October 2026; not legal advice.

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Download SCORM for your LMS

Free. No credit card. Edit everything.

Course outline at a glance

The deadline day
First reaction

Checklist
Quiz

Four skills
Urgent and important

Tabs
Sorting activity
Flashcards
Matching quiz

Five steps
5 Whys

Process
Timeline
Quiz
Multi-select quiz

The absent teammate
The repeat fault
The disagreement

Scenario

Systems solve problems
When to escalate
After the problem

Matching quiz
Process
Checklist
Multi-select quiz

Next steps

Accordion
Quiz

Try some questions from the course

Question 1 of 3

What is the best first move for Lena?

Clarify and ask early.

Lesson 1, Why problem solving matters, teaches this. See the outline

Question 2 of 3

The 5 Whys are used to…

They help you find the cause.

Lesson 3, A simple problem-solving process, teaches this. See the outline

Question 3 of 3

The first step in solving a problem is to…

Define before you act.

Lesson 6, Make it a habit, teaches this. See the outline

Try next question

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Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

Workplace problem solving through scenarios

Completed on12 October 2026

Sample certificate with a placeholder learner name.

Style 1 of 6: Teal humanist

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

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Grey areas: absent teammate, repeat fault, disagreement: a scenario from the course

What would you do?A key colleague is off and the deadline is todayTell the lead and reorganise tasksPanic and rushIgnore it

Who has finished
See who has not started, who is in progress and who has completed the course.
Every score
Each learner's answers to the quizzes and activities in the course.
What landed
Survey results show what people took away, and the 30-day check-in shows whether they use it.

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Lesson 1: Why problem solving matters · 7 min
Before you begin · The deadline day · First reaction
Lesson 2: Core skills in brief · 6 min
Four skills · Urgent and important · Check
Lesson 3: A simple problem-solving process · 6 min
Five steps · 5 Whys · Check
Lesson 4: Grey areas: absent teammate, repeat fault, disagreement · 6 min
The absent teammate · The repeat fault · The disagreement
Lesson 5: Ask for help and learn · 6 min
Systems solve problems · When to escalate · After the problem
Lesson 6: Make it a habit · 4 min
Next steps · Practice

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At onboarding, in team away days, after a run of repeated errors or rework.

All employees and team leads.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:

Reporting route
Policy link
Help contact
LMS or record system
Course URL

Then edit anything else you like: wording, scenarios, your logo.

Visit the help centre (opens in a new tab)

Workplace problem solving through scenarios

Course outline at a glance