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Isimbo soQeqesho sobuNkokheli ngo-2024 | Isikhokelo esigqibeleleyo esineMizekeliso

Imibuzo kunye neMidlalo

Astrid Tran 22 Apr 2024 7 min funda

Yintoni i isimbo sokuqeqesha sobunkokeli? Ubunkokeli benza inguqu enkulu njengoko inani labantu abayeka umsebenzi kunye nabasebenzi bemisebenzi likhula ngokukhawuleza kunye nokuthatha inxaxheba kwezizukulwana eziselula ezifana no-Gen Y kunye no-Z kwimarike yezemisebenzi. 

Njengoko esi sizukulwana sidlamkileyo nesinamandla sizisa iimbono zaso ezizodwa, iinqobo ezisemgangathweni, kunye nokulindela, iimbono zemveli zobunkokeli ziyacelwa umngeni kwaye zichazwa ngokutsha. Bafuna iinkokeli ezizimiseleyo ukuxhobisa abasebenzi, bakhulise italente yabo, kwaye bavuselele injongo, ngenxa yoko, ukhetho loQeqesho lobunkokeli luya lucaca ngakumbi.

Sijoyine njengoko singena kwikamva lobunkokeli, apho uqeqesho luvula indlela yempumelelo. Makhe siphonononge ukuba yintoni isimbo sokuQeqesha sobunkokeli, senza njani umahluko kunye neengcebiso zokuba yinkokeli yoqeqesho elungileyo. 

Indlela yokufundisa yobunkokeli
Isimbo soQeqesho esisemagqabini sobunkokeli siqala ngencoko enye | Umthombo: Shutterstock

Isiqulatho

Yintoni isimbo sokuQeqesha sobuNkokheli?

Indlela yokuQeqesha yobunkokeli yindlela apho iinkokeli zibandakanyeka kwaye zixhobisa amalungu eqela labo ukuba bakhulise amandla abo. Endaweni yokuyalela nje okanye ukwalathisa, iinkokeli ezamkela isimbo sokuqeqesha zisebenza njengabacebisi, zikhokela abantu ukuba babeke kwaye bafezekise iinjongo zabo. Ichazwa kakuhle kwincwadi kaDaniel Goleman'book kunye nezinye iindlela ezi-5 zobunkokeli.

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Zeziphi iiNzuzo kunye neeNdleko zesitayile sobuNkokheli boQeqesho?

Iingenelo zokuqeqesha isimbo sobunkokeli kunye neentsilelo zayo ngolu hlobo lulandelayo:

Izinto eziluncedo kwisitayile soQeqesho sobunkokeliIzinto ezingeloncedo kwindlela yokuQeqesha yobunkokeli
Ikhuthaza ukukhula komntu ngamnye, iphucula izakhono, kwaye yonyusa ukuzithemba, okukhokelela kuphuculo lokusebenza kunye nokwaneliseka komsebenzi.Ngaphandle koqeqesho olufanelekileyo okanye amava, iinkokeli zinokusokola ukunika isikhokelo esinentsingiselo, zinciphisa iingenelo ezinokubakho zobunkokeli bokuqeqesha.
Yenza imeko yentsebenziswano kunye nebandakanyayo apho amalungu eqela aziva exatyiswe, ehlonitshwa, kwaye ekhuthazwa ukuba anikele ngezimvo kunye nemizamo yawo engcono.Ukwandisa ukuxhomekeka kwelungu leqela kwinkokeli yabo kwisikhokelo kunye nokwenza izigqibo, ukuthintela ukuzimela kwabo kunye nobuchule bokusombulula iingxaki.
Ukubonelela ngengxelo eyakhayo, khuthaza ukuzihlaziya, kunye nokukhuthaza inkcubeko yokufunda ngokuqhubekayo, ukusungula izinto ezintsha kunye nokuziqhelanisa.Ifuna utyalo-mali olubalulekileyo lwexesha kunye nomgudu.
Yenza iqela elidibeneyo kunye nelokusebenza okuphezulu elixhasa amandla omntu ngamnye, likhuthaza umbono odibeneyo, kwaye ufezekise iinjongo ezidibeneyo.Isenokungabi yeyona ndlela isebenzayo okanye esebenzayo kwiimeko ezifuna izigqibo okanye iintshukumo ezikhawulezileyo.
Ziziphi iingenelo kunye neengozi zokuqeqesha isimbo sobunkokeli
iinzuzo zokuqeqesha isimbo sobunkokeli
Isimbo sokuqeqesha esilungileyo sobunkokeli sinokuphucula ukukhula komsebenzi ngokukhawuleza | Umthombo: Shutterstock

6 Izimbo zoqeqesho kubunkokeli nakwimizekelo

Iinkokeli ezisebenzayo zinako ukukwazi ukuziqhelanisa ngokuguquguqukayo isimbo sabo sokuqeqesha ngokusekwe kwiimeko kunye nabantu abasebenza nabo. Ke, iinkokeli zinokusebenzisa iindlela ezahlukeneyo zoqeqesho kubunkokeli ukubonelela ngenqanaba elifanelekileyo lenkxaso kunye nomngeni osekelwe kwiimfuno zophuhliso zeqela labo. Kwaye nazi iindlela ezi-6 zoQeqesho eziqhelekileyo zobunkokeli kunye nemizekelo.

Isimbo soQeqesho lweDemokhrasi yobunkokeli

Yindlela yokuthatha inxaxheba apho iinkokeli zibandakanya amalungu eqela ekwenzeni izigqibo, ekubekeni iinjongo, nakwiinkqubo zokusombulula iingxaki. Igxininisa intsebenziswano, unxibelelwano oluvulekileyo, kunye nokwabelana ngobunini beziphumo.

Ngokomzekelo, uSteve Kerr, odume ngobunkokeli bakhe obuxhasayo, ugcina umgaqo-nkqubo wokuvula umnyango, ukwamkela iingcebiso, impendulo, kunye nonxibelelwano oluqhubekayo kwiqela. 

Isimbo soQeqesho lwe-Autocratic yobunkokeli

Iinkokeli zisondela kwisitayile somyalelo kunye nesigunyaziso xa zifuna ukugcina ulawulo olupheleleyo kwaye zinikeze imisebenzi kunye noxanduva kumalungu eqela ngaphandle kokubonisana okanye ukuqwalasela izimvo zabo. Benza izigqibo ngokusekelwe kwizigqibo zabo kunye nobuchule babo, ngaphandle kokufuna igalelo okanye impendulo kwiqela.

Umzekelo omhle kukuba ngexesha leentlanganiso zeqela, inkokeli idla ngokulawula iingxoxo kwaye yalathisa incoko ukuba ihambelane nezimvo zabo kunye nezinto abazithandayo.

Isimbo soqeqesho esipheleleyo sobunkokeli

Esi simbo sigxile kwimpilontle jikelele kunye nophuhliso lwabantu, kuthathelwa ingqalelo imiba yabo yobuqu, yobuchwephesha, kunye neemvakalelo. Ukubaluleka kwabo kukugxininisa ukulingana komsebenzi wobomi, ukuzaliseka komntu, kunye nokudala inkcubeko eyakhayo nebandakanyayo.

Umzekelo yinkokeli ezama ukuxhasa iinjongo zobuchwephesha zamalungu eqela layo ngelixa ikwakhuthaza amalinge empilo yengqondo kunye nokukhuthaza ukuzikhathalela.

Isimbo soQeqesho oluQhelekileyo lobunkokeli

Ukuba inkokeli igxininisa ezi mpawu: ukuzazi, ubukho, kunye novelwano kwintsebenziswano yobunkokeli, mhlawumbi balandela ubunkokeli bokuqeqesha obunengqondo.

Umzekelo, xa kuvela iingxabano phakathi kweqela, inkokeli ihlala izolile kwaye ikhuthaza ingxoxo evulekileyo, idala indawo ekhuselekileyo yokuba amalungu eqela avakalise iinkxalabo zabo.

Isimbo soQeqesho lweQela lobunkokeli

Yakhiwe malunga nengcamango yokuba i-sofa inoxanduva lweqela labantu ngaxeshanye, ligxile ekukhuleni okuhlangeneyo, intsebenziswano kunye nenkxaso efanayo. Bakhuthaza imeko-bume yokufunda apho abantu ngabanye bafunda kwiimbono zomnye kunye nemingeni.

Unokufumana umzekelo omhle wenkokeli yokuqeqesha iqela kwi-arhente yokuthengisa. Inkokeli inokuthi iqhube iiseshoni zokuqeqesha iqela rhoqo apho amalungu eqela adibana khona ukuze axoxe ngeendlela zoshishino, ukwabelana ngezicwangciso eziyimpumelelo, kunye nokujongana nemingeni efanayo.

Isimbo soQeqesho soTshintsho lobunkokeli

Olu hlobo lugxile ekukhuthazeni nasekuxhobiseni amalungu eqela ukuba afikelele kwisakhono sawo esipheleleyo. Iinkokeli ezisebenzisa isimbo soqeqesho lwenguqu zikhuthaza iqela labo ngombono, inkuthazo, kunye nokudala uluvo lwenjongo. Zikhuthaza inkcubeko yokukhula nophuhliso, zikhuthaza abantu ukuba batyhale ngaphaya kwemida abacinga ngayo.

Ngokomzekelo, isimbo sobunkokeli sikaTed Lasso sihamba kunye nesitayile esingaguqukiyo, esizingileyo sobunkokeli obulungileyo, obujikeleze ikhaya, obuphakathi kwabantu.

Amanyathelo asi-7 eSimbo sokuQeqesha sobuNkokheli

Nangona iinkokeli zabaqeqeshi zihlala zilungelelanisa indlela yazo ngokusekwe kumntu, imeko, kunye neziphumo ezinqwenelekayo, kukho imigaqo efanayo kunye neenkqubo ekufuneka ziqwalaselwe. Nantsi ingcaciso yenyathelo ngalinye:

Dibana neqela lakho

Into yokuqala ekufuneka inkokeli nganye inikele ingqalelo kakhulu kukuziphatha, ukusebenza, kunye nokusebenzisana kwelungu ngalinye leqela. Zama ukujonga amandla abo, iindawo zokuphucula, kunye naziphi na iipatheni okanye imiba enokuthi ivele kwiintlanganiso zokuqala zabasebenzi okanye ngexesha lentsebenziswano. Eli nyathelo libandakanya ukuqokelela idatha yenjongo kunye nolwazi ukwazisa inkqubo yoqeqesho.

Ukuqhuba uhlalutyo

Ukuza kwisinyathelo sesibini sisenzo sokuhlalutya yonke idatha efanelekileyo ukusuka kwisinyathelo sangaphambili. Eli nyathelo libandakanya ukuhlola ukusebenza komntu kunye neqela, ukuchonga amandla kunye neendawo zokuphucula, kunye nokuqonda nayiphi na imingeni okanye imiqobo enokuthi ibe khona.

Ukunika ingxelo

Kubalulekile ukuba isimbo sokuqeqesha esisebenzayo sobunkokeli sinikezele rhoqo ngengxelo eyakhayo necacileyo kumalungu eqela ngokusekelwe kuqwalaselo olwenziweyo. Ingcebiso elungileyo igxile kwimiba yomibini emihle kunye nemimandla yokuphucula, ukuhambisa ingxelo ngexesha elifanelekileyo nangembeko. Sebenzisa izakhono zokuphulaphula ukuqinisekisa ukuba amalungu eqela aziva eviwe kwaye eqondwa.

izakhono zobunkokeli zokuqeqesha
Inkokeli yoqeqesho esebenzayo inika ilungu leqela impendulo yexesha lokwenyani

Ukubandakanyeka kuphando

Inkokeli ibandakanyeka kwimibuzo evulelekileyo kunye nokuphulaphula ngokukhutheleyo ukukhuthaza umntu ukuba acinge ngamava akhe, iingcinga kunye neemvakalelo. Lo mbuzo unceda umntu ukuba azazi, ahlole okunokwenzeka, kwaye afumane izisombululo zabo.

Ukubeka iinjongo

Ngokubambisana nomntu ngamnye, inkokeli yokuqeqesha inceda ukuchaza iinjongo ezicacileyo kunye nentsingiselo. Ezi njongo kufuneka zibe ngqo, zilinganiseke, zifikeleleke, zifaneleke, kwaye zimiselwe ixesha (SMART). Ukumisela iinjongo kunika isikhokelo esicacileyo kunye nokugxila kwinkqubo yokuqeqesha.

Ukucwangcisa amanyathelo entshukumo

Nje ukuba iinjongo zibekiwe, inkokeli incedisa umntu ngamnye ekudaleni isicwangciso sokusebenza. Esi sicwangciso sichaza amanyathelo athile kunye nezicwangciso umntu ngamnye aya kuzithatha ukuphumeza iinjongo zakhe. Isenokuquka imisebenzi yokwakha izakhono, amathuba okufunda, okanye utshintsho kwindlela yokuziphatha.

Uphuculo olunemivuzo

Ngalo lonke uhlobo loqeqesho lwenkqubo yobunkokeli, inkokeli ivuma kwaye ibhiyozele inkqubela yomntu ngamnye kunye nempumelelo yakhe. Ukuqaphela ukuphucuka konyusa inkuthazo, kwakha ukuzithemba, kwaye komeleza ukuziphatha okuhle.

Iingcebiso ezi-8 zokuba yinkokeli yoqeqesho elungileyo

Inkokeli njengoMqeqeshi, lutshintsho olukhulu nolubalulekileyo. Njengenkokeli, ufuna ukwenza konke onako ukukhuthaza nokukhuthaza abasebenzi bakho. Ngobuchule obufanelekileyo kunye nenkxaso, phantse wonke umntu unokuba yinkokeli yokuqeqesha engcono. Unokulandela ezi ngcebiso zingezantsi ukulungisa iingxaki zakho eziqhubekayo kwisimbo sakho sobunkokeli kunye nokuphucula ukusebenza kweqela lakho kunye nokusebenza kweqela.

  1. Ukuba ufuna abasebenzi bakho basebenze ngentlonipho kwaye balandele uqeqesho lwakho, kufuneka uqale ulwamkele ngokwakho, ube Umzekelo wokuziphatha. Ukukhokela ngomzekelo yeyona ndlela ikhawulezayo yokubeka ithoni kuwo wonke umbutho.
  2. Misela iindawo ezixhalabisayo Imodeli YOKUKHULA, okunceda ukuchonga iinjongo, ukuvavanya ubunyani bangoku, ukuphonononga ukhetho, kunye nokugqiba ukuzinikela komntu ekuthatheni inyathelo.
  3. Olunye lweempawu zobunkokeli ezibalaseleyo Ukufunda ngokuqhubekayo. Kubandakanya ukufuna ulwazi ngenkuthalo, ukuhlala uhlaziywa ngeendlela zeshishini, ukuya kwiinkqubo zoqeqesho, ukufuna impendulo, kunye nokucamngca ngamava oqeqesho.
  4. Iinkokeli zabaqeqeshi ezibalaseleyo ziyakuqonda ukubaluleka ukulinganisa indumiso nokugxeka. Kuthetha ukuba inkokeli kufuneka inike indumiso enyanisekileyo necacileyo kwaye inike izigxeko ezakhayo ngaxeshanye.
  5. Musa ukulibala Yenza uqeqesho lube namandla ombutho. Oku kubandakanya ukukhuthaza inkcubeko yokuqeqesha kunye nengqondo kuyo yonke intlangano.
  6. Susa imiqobo ukutshintsha njengenxalenye yokutshintshela kwinkcubeko yokufunda. Ngokuthanda indlela ejolise kuqeqesho ngakumbi, iinkokeli zinokuququzelela iincoko ezivulelekileyo nezixhasayo kunokubuza ngokuchanekileyo, ingxelo yexesha lokwenyani kunophononongo lokusebenza lwaphakathi enyakeni.
  7. Ukuvuma ukwenza Lungisa isicwangciso sakho njengoko kuyimfuneko kubalulekile ukuze uhlale ukhuphisana, ukhuthaza ukusungula izinto ezintsha, kunye nokuzuza impumelelo yexesha elide, okulandelwa kukunciphisa imingcipheko, kunye nokuhlangabezana neemfuno eziguquguqukayo zabachaphazelekayo bakho.
  8. Enye into ebalulekileyo ekufuneka uyenzile kukucela Ingxelo ye-360-degree. Ngokufuna igalelo kubalingane, abaphantsi, kunye nabaphathi, iinkokeli zifumana ukuqonda okubanzi kwamandla abo kunye nemimandla yokuphucula. Le ngxelo yongeza ukuzazi kwaye iququzelele ukukhula okujoliswe kuko kunye nobungcali.

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Unombuzo? Sinazo iimpendulo.

Omnye umzekelo omhle wenkokeli yokuqeqesha nguBill Campbell, oqeqeshe abaphathi abaninzi betekhnoloji abaphumeleleyo kubandakanya uSteve Jobs kunye no-Eric Schmidt.
Indlela yokulawula yokuqeqesha ibandakanya ukukhokela nokuphuhlisa abantu ukuba bafikelele kwisakhono sabo esipheleleyo. Umzekelo wobunkokeli bokuqeqesha nguSatya Nadella, i-CEO yeMicrosoft, oye wagxila ekuxhobiseni abasebenzi, ukukhuthaza ukukhula kwengqondo, kunye nokuqhuba izinto ezintsha kulo lonke umbutho.
Ingqondo yokuqeqesha ibandakanya ukukholelwa kumandla abanye, ukuxabisa ukufunda okuqhubekayo, kunye nokukhuthaza inkcubeko yentsebenziswano kunye nokukhula komntu ngaphakathi kwintlangano.
Ngala: I-Directive, Non-directive, Situational, kunye ne-Laissez-faire coaching.
I-CLEAR Coaching Model yinkqubo-sikhokelo yoqeqesho ebonelela ngendlela ecwangcisiweyo yabaqeqeshi ukuququzelela iingxoxo zoqeqesho ezinentsingiselo kunye nefuthe.
Zobulumko, unxibelelwano, amandla okufunda, ujoliso olubukhali, nengqondo yokukhula yeminye yemizekelo.

Okukwintsusa

Siphila kwihlabathi eliguquguqukayo kunye notshintsho, iinkokeli zidlala indima ebalulekileyo ekukhokeleni abantu kunye nemibutho ngokungaqiniseki kunye nokuguqulwa kwenkcubeko kuyafuneka ukuze kuthathelwe indawo isimbo solawulo lwemveli. Ke, akukho ndlela ingcono kunokuqala ngesimbo sokuqeqesha sobunkokeli. Kwaye, ungalibali ukusebenzisa IAhaSlides ukuthumela ingxelo kubasebenzi bakho kwaye ngokuphambeneyo.

Ref: HBR | Forbes