Edit page title Yintoni iNdlela yokuziPhatha kwiSebe kunye neNjani eyichaphazela ngayo iHR
Edit meta description Funda ukuba yintoni ukuziphatha kombutho kunye nendlela imigaqo yayo ebumba ngayo izenzo ze-HR, ukufunwa, uqeqesho, ulawulo lwentsebenzo, kunye nobudlelwane babasebenzi.

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Yintoni Indlela Yokuziphatha Yombutho? Ukuqonda uMongo weMicimbi yaBasebenzi

umsebenzi

Thorin Tran 05 Februwari, 2024 8 min funda

Kwilizwe elintsonkothileyo lezoshishino, ukuqonda indlela yokuziphatha kombutho kubalulekile. Kodwa yintoni kanye kanye indlela yokuziphatha kwintlangano? Licandelo lezifundo ezahlukeneyo eziphonononga indlela yokuziphatha kwabantu, amaqela, kunye nezakhiwo ngaphakathi kumbutho. Eyona njongo yayo iphambili kukusebenzisa olu lwazi ukuphucula ukusebenza kakuhle nokusebenza kombutho. 

Isiqulatho

Masingene kwimiba engundoqo yokuziphatha kwesebe kunye nokubaluleka kwayo kwindawo yokusebenza yale mihla.

Yintoni iNdlela yokuziPhatha yoMbutho?

Ukuziphatha kombutho yinkalo yeenkalo ezininzi ezithatha kwisayikholoji, inzululwazi yezentlalo, ianthropology, kunye nesayensi yolawulo. Ingqwalasela yayo ephambili kukuqonda ukuziphatha komntu kwiimeko zombutho, umbutho ngokwawo, kunye nentsebenziswano phakathi kokubini.

yintoni iqela lokuziphatha lombutho
Izifundo zokuziphatha kombutho zibalulekile ukwakha indawo yokusebenza ebandakanyayo nengenamvisiswano.

Lo mmandla wophononongo uphanda ifuthe abanalo abantu, amaqela, kunye nemibutho kwindlela yokuziphatha kombutho. Injongo kukuqikelela ukuziphatha okunjalo nokusebenzisa olu lwazi ekuphuculeni ukusebenza kombutho.

Ukubaluleka kokuziphatha koMbutho

Uphononongo lokuziphatha kombutho lubalulekile kwimekobume yoshishino yanamhlanje. Inegalelo kulawulo nakwimpilo yawo nawuphi na umbutho, inika ulwazi oluxabisekileyo kunye nezixhobo zokujongana nemiba yabantu kwindawo yokusebenza, ekugqibeleni ikhokelele ekuphuculweni kokusebenza kombutho, ukusebenza kakuhle, kunye nokuzinza.

  • Ukuqondwa kweeNgcebiso zaBasebenzi: Indlela yokuziphatha kwintlangano inika ulwazi olunzulu ngendlela abantu abaziphatha ngayo kumbutho. Ukuqonda ezi ntshukumo kunceda abaphathi kunye neenkokeli ukuba balindele kwaye balawule imingeni evela kukuziphatha komntu kunye neqela.
  • Ulawulo olusebenzayo kunye nobuNkokheli: Ukuqonda indlela yokuziphatha kombutho kuxhobisa iinkokeli kunye nabaphathi ngezakhono zokukhuthaza abasebenzi, ukulawula amandla eqela kunye nokusombulula iingxabano. Oku kubaluleke ngakumbi kwiindawo ezahlukeneyo zokusebenza apho iinkcubeko ezahlukeneyo kunye nobuntu bunxibelelana.
  • Ukuphuculwa kweNtlalontle yabaSebenzi kunye nokwaneliseka: Indlela yokuziphatha kwintlangano inika ulwazi olunceda imibutho iqonde ukuba yintoni ekhuthaza abasebenzi, yintoni eyenza baneliseke, kunye nendlela abanokuvelisa ngayo ngakumbi. Abasebenzi ababandakanyekayongokuqhelekileyo banemveliso ngakumbi kwaye bazinikele kumbutho wabo.
  • Uququzelela uLawulo loTshintsho: Kwihlabathi lanamhlanje elikhawulezayo loshishino, utshintsho alutshintshi. I-OB ibonelela ngezicwangciso-nkqubo zokulawula utshintsho lombutho ngempumelelo. Ukuqonda indlela abantu abasabela ngayo kutshintsho kunye neendlela ezifanelekileyo zokunxibelelana ngotshintsho kubalulekile ekunciphiseni ukuxhathisa kunye nokuqinisekisa inguqu egudileyo.
  • Ikhuthaza iNkcubeko yoMbutho eNgcono: Inkcubeko yombutho ichaphazela kakhulu indlela yokuziphatha kwabasebenzi kunye nokusebenza kombutho. Inkcubeko eyomeleleyo ihambelana neenqobo kunye neenjongo zombutho kwaye ikhuthaza ukuzazi nokuba ungowabani na phakathi kwabasebenzi.
  • Ixhasa iyantlukwano kunye nokuBandakanya: Ngeendawo zokusebenza zisiya zisiya zisiya zingafani, ukuqonda indlela yokuziphatha kombutho kunceda imibutho ixabise kwaye idibanise iimbono ezahlukeneyo. Oku akukhuthazi kuphela ubandakanyo kodwa kukwaqhuba inguqulelo kunye nokuyila.
  • Ukwenziwa kwezigqibo ngobuchule: Imigaqo yokuziphatha yeSebe inceda ekwenzeni izigqibo ezinobuchule ngokuthathela ingqalelo indawo yoluntu kuzo zonke izicwangciso zombutho. Oku kuqinisekisa ukuba izigqibo kunokwenzeka ukuba zamkelwe kwaye ziphunyezwe ngempumelelo.

Amacandelo ama-4 angundoqo okuziphatha koMbutho

Ukuziphatha kombutho yinkalo entsonkothileyo nenamacala amaninzi enokwahlulwa ngokubanzi ibe ngamacandelo amane aphambili. Icandelo ngalinye kula lidlala indima ebalulekileyo ekuqondeni nasekuphuculeni ukusebenza kwemibutho.

Ukuziphatha Komntu Ngamnye

Eli candelo lijolise ekuziphatheni, kwisimo sengqondo, nakwintsebenzo yomqeshwa ngamnye kumbutho. Lo mba ubalulekile kuba ilungu ngalinye lombutho lizisa ubuntu babo obukhethekileyo, amava, kunye neembono zabo emsebenzini, okuphembelela indlela abasebenzisana ngayo nabanye, ukusebenza kwabo komsebenzi, kunye negalelo labo lilonke kumbutho.

ipensile ye-macbook ephepheni
Indlela umsebenzi asebenza ngayo kwintlangano inokuba sisiphumo sezinto ezahlukeneyo.

Iindawo eziphambili zomdla ziquka:

  • isimo: Indlela iimpawu ezizodwa zomntu kunye neempawu ezichaphazela ngayo ukuziphatha kunye nokusebenzisana kwakhe emsebenzini.
  • Ukuqonda: Indlela abantu abatolika ngayo kwaye benze ingqiqo ngobume bombutho wabo.
  • Isizathu: Yintoni eqhuba abantu ukuba benze ngeendlela ezithile kunye nendlela yokuphucula inkuthazo yabo yokuphucula ukusebenza.
  • UkuFunda noPhuhliso: Iinkqubo apho abasebenzi bafumana okanye baguqula izakhono, ulwazi, kunye nokuziphatha.
  • Isimo sengqondo: Olu luvavanyo olubanjwe ngabasebenzi malunga nemiba eyahlukeneyo yendawo yabo yokusebenza, efana nomsebenzi wabo, oogxa babo, okanye umbutho ngokwawo. 
  • Ukwenziwa kweZigqibo kunye nokuSombulula iNgxaki: Oku kubandakanya ukuqonda iindlela ezahlukeneyo zokwenza izigqibo, ukusetyenziswa kwesigwebo, kunye nokusetyenziswa kwezakhono zokucinga ezibalulekileyo.

Ukuziphatha kweQela

Ukuziphatha kweqela kubume bombutho kubhekisa kwizenzo, unxibelelwano, kunye neentshukumo ezenzeka phakathi kwabantu xa bedibene ngokwamaqela okanye amaqela. Ukuqonda ukuziphatha kweqela kubalulekile kwimibutho kuba kunokuchaphazela kakhulu ukusebenza ngokubanzi, ukwaneliseka kwabasebenzi, kunye nokufezekiswa kweenjongo zombutho.

Oku kuquka uphononongo lwe:

  • Iqela leDynamics: Indlela abantu abasebenzisana ngayo, ukusebenzisana, kunye nokufezekisa iinjongo kwiqela.
  • Iipateni zoNxibelelwano: Ukuhamba kolwazi kumaqela, kubandakanywa nezithintelo kunxibelelwano olusebenzayo.
  • UbuNkokheli kunye neZimbo zoLawulo: Iindlela zobunkokeli kunye nolawulo oluthi zichaphazele indlela yokuziphatha kunye nokusebenza kweqela.
  • Impixano kunye noThethathethwano: Amandla ongquzulwano phakathi kwamaqela kunye nezicwangciso-qhinga zothethathethwano nokusombulula impixano.
  • Imimiselo yeQela kunye nokuThobela: Amaqela aphuhlisa izithethe zawo, eziyimigangatho yokuziphatha ekwabelwana ngayo ekulindeleke ukuba amalungu ayilandele.
  • Amandla kunye nezopolitiko kumaQela: Iintshukumo zamandla kwiqela, ezifana nokuba ngubani ophethe igunya kunye nendlela elisetyenziswa ngayo, zinokuchaphazela ukuziphatha kweqela.

Ubume beSebe kunye neNkcubeko

Le yimiba emibini esisiseko yokuziphatha kombutho enempembelelo enkulu kwindlela esebenza ngayo neqhuba ngayo inkampani. Zombini zidlala indima ebalulekileyo ekubumbeni indlela yokuziphatha nezimo zengqondo zabasebenzi, kwaye ukuziqonda kubalulekile kulawulo olusebenzayo nobunkokeli.

indawo yokusebenza yenkampani
Ukuziphatha kombutho kukwafunda indlela inkampani elungelelaniswe ngayo kwaye yakhiwe ngayo.

Izinto eziphambili zokuziphatha kweqela ziquka:

  • Uyilo noLwakhiwo loMbutho: Indlela ubume bombutho obuchaphazela ngayo ukusebenza kwawo kunye nokuziphatha kwabasebenzi.
  • Inkcubeko yoMbutho: Iinqobo ezisemgangathweni ekwabelwana ngazo, iinkolelo, kunye nezithethe ezibumba ubume bentlalo kunye nokuziphatha kumbutho.
  • Amandla kunye nezopolitiko: Indima yeentshukumo zamandla kunye nokuziphatha kwezopolitiko ekubumbeni ubomi bombutho.

Iinkqubo zoMbutho kunye noLawulo loTshintsho

Lo mmandla ugxile kumandla otshintsho ngaphakathi kwintlangano kunye neenkqubo ezahlukeneyo ezixhasa okanye eziqhuba olu tshintsho. Lo mmandla ubalulekile ekuqinisekiseni ukuba imibutho iziqhelanisa ngempumelelo nemingeni yangaphakathi neyangaphandle kunye namathuba. 

Makhe sihlolisise imixholo ephambili kule ndawo:

  • Ulawulo loTshintsho: Shintsha ulawulolijongene nezicwangciso eziliqili kunye neenkqubo zokulawula utshintsho lombutho ngokufanelekileyo.
  • Iinkqubo zokwenziwa kwezigqibo: Indlela izigqibo ezenziwa ngayo kwimibutho kunye nezinto eziphembelela ezi nkqubo.
  • Izinto ezintsha kunye nobuCalucalulo: Ukumisela imeko ekhuthaza ukusungula izinto ezintsha kunye noyilo lokusombulula iingxaki.

Iimpembelelo zokuziphatha koMbutho kwiiNdlela zokuSebenza zaBasebenzi

Ukuziphatha kombutho kuphembelela imiba eyahlukeneyo yemisebenzi ye-HR, ukusuka ekuqeshweni nasekukhetheni ukuya kuqeqesho, uphuhliso, kunye nolawulo lokusebenza. Nantsi ingcaciso enzulu yendlela ukuziphatha kwesebe kubumba izenzo ze-HR:

Ukufunwa kunye nokuKhethwa

Ukuziphatha kombutho kugxininisa ukubaluleka kokuthelekisa ubuntu bomntu kunye neenqobo ezisemgangathweni nomsebenzi kunye nenkcubeko yombutho. Oku kuqonda kunceda iingcali ze-HR zenze iinkcazo zemisebenzi ezisebenzayo, zikhethe amajelo afanelekileyo okugaya, kunye nokuyila iinkqubo zodliwano-ndlebe ezivavanya kungekuphela nje izakhono kodwa kunye nenkcubeko kunye nomsebenzi.

Intlanganiso yeqela labantu aba-3
Ukuqonda ukuziphatha kombutho kukhulisa ithuba lokukhetha abagqatswa abafanelekileyo.

Ngaphezu koko, ulwazi oluvela kwizifundo zokuziphatha kombutho malunga neenzuzo zesikhokelo sabasebenzi abahlukeneyo kwi-HR ekuphumezeni izicwangciso zokugaya ezibandakanyayo, ezijolise ekwakhiweni kwabasebenzi abazisa iimbono ezahlukeneyo kunye neendlela zokusombulula iingxaki.

Uqeqesho kunye noPhuculo

Iithiyori zokuziphatha kombutho, ezifana nezimbo zokufunda kunye nemigaqo yokufunda yabantu abadala, zazisa ukuyilwa kweenkqubo zoqeqesho. I-HR isebenzisa olu lwazi ukwenza uqeqesho olungasekelwanga kwizakhono kuphela kodwa lujolise ekuphuculeni unxibelelwano, ukusebenzisana, kunye nobunkokeli.

Ukuziphatha kombutho kukwavumela ukuqondwa kweminqweno yabasebenzi kunye nabaqhubi benkuthazo, indawo ephambili kwi-OB, eyenza i-HR ilungelelanise izicwangciso zophuhliso lomntu ngamnye kunye nesicwangciso sokulandelelana ngempumelelo ngakumbi.

Ulawulo lokuSebenza

Indlela yokuziphatha kombutho ibonelela ngeethiyori ezahlukeneyo zenkuthazo (umzekelo, uluhlu lweemfuno zeMaslow, ithiyori yezinto ezimbini zaseHerzberg) ezinokuthi zisetyenziswe nguHR ukuyila iinkqubo zolawulo lwentsebenzo. Ezi nkqubo zijolise ekukhuthazeni abasebenzi ngokubanika ingqalelo, imivuzo, kunye namathuba okuqhubela phambili kwekhondo lomsebenzi.

Ngaphezu koko, ukuziphatha kombutho kugxininisa ukubaluleka kwengxelo esebenzayo. I-HR iyakubandakanya oku ngokuphuhlisa iinkqubo zovavanyo lwentsebenzo ezakhayo, ezithe rhoqo, nezilungelelaniswe neenjongo zomntu ngamnye nezombutho.

Ubudlelwane babasebenzi

Indlela yokuziphatha kombutho inika ulwazi kulawulo lwempixano kunye nezicwangciso zokusombulula. U-HR usebenzisa ezi zicwangciso zokujongana neengxabano zasemsebenzini, eqinisekisa indawo yokusebenza ehambelanayo.

Ulawulo loTshintsho

Ukuziphatha kombutho kunika izikhokelo zokuqonda indlela abasebenzi abasabela ngayo xa betshintsha. I-HR isebenzisa olu lwazi ukucwangcisa amanyathelo okutshintsha, ukuqinisekisa unxibelelwano olucacileyo, uqeqesho, kunye nenkxaso kubasebenzi ukunciphisa utshintsho kunye nokunciphisa ukuxhathisa.

UkuyiSonga!

Intsebenziswano phakathi kokuziphatha kombutho kunye nabasebenzi ibalulekile kuphuhliso olupheleleyo nolawulo lwabasebenzi bombutho. Ngelixa indlela yokuziphatha kombutho ibonelela ngesiseko sethiyori sokuqonda indlela yokuziphatha komqeshwa, izibonelelo zabasebenzi ziguqulela olu lwazi kwizicwangciso ezisebenzayo kunye nezenzo. 

Ukuqonda ukuba yintoni ukuziphatha kwentlangano kunye nokubaluleka kwayo kubalulekile kuwo nawuphi na umbutho ofuna ukuphucula ukusebenza kakuhle kwendawo yokusebenza, ukwandisa ukwaneliseka kwabasebenzi, kunye nokukhuthaza indawo yokusebenza efanelekileyo nenemveliso. Olu lwazi luvumela iinkokeli kunye nabaphathi ukuba bajonge ngokufanelekileyo ubunzima bokunxibelelana kwabantu kunye nokuziphatha ngaphakathi kwintlangano.