Job Satisfaction Questionnaire | 46 Sample Questions to Craft an Impactful Survey

Have you ever wondered how your employees truly feel about their roles, contributions, and overall job satisfaction?

A fulfilling career is no longer limited to a paycheck at the end of the month. In the era of remote work, flexible hours, and evolving job roles, the definition of job satisfaction has changed dramatically.

Here's the problem: traditional annual surveys often yield low response rates, delayed insights, and sanitised answers. Employees complete them alone at their desks, disconnected from the moment and fearful of being identified. By the time you analyse the results, the issues have either escalated or been forgotten.

There's a better way. Interactive job satisfaction surveys conducted during team meetings, town halls, or training sessions capture authentic feedback in the moment—when engagement is highest and you can address concerns in real-time.

In this guide, we'll provide 46 sample questions for your job satisfaction questionnaire, show you how to transform static surveys into engaging conversations, and help you foster a workplace culture that nurtures employee engagement, sparks innovation, and sets the stage for lasting success.

Daftar Isi

What Is a Job Satisfaction Questionnaire?

A job satisfaction questionnaire, also known as an employee satisfaction survey, is a strategic tool used by HR professionals and organisational leaders to understand how fulfilled their employees are in their roles.

It consists of carefully crafted questions designed to cover critical areas including work environment, job responsibilities, relationships with colleagues and supervisors, compensation, growth opportunities, well-being, and more.

The traditional approach: Send out a survey link, wait for responses to trickle in, analyse data weeks later, then implement changes that feel disconnected from the original concerns.

The interactive approach: Present questions live during meetings, gather immediate feedback through anonymous polls and word clouds, discuss results in real-time, and collaboratively develop solutions whilst the conversation is fresh.

Why Conduct a Job Satisfaction Questionnaire?

penelitian Pew highlights that nearly 39% of non-self-employed workers consider their jobs crucial to their overall identity. This sentiment is shaped by factors like family income and education, with 47% of higher-income earners and 53% of postgraduates attributing importance to their job identity. This interplay is pivotal for employee satisfaction, making a well-structured job satisfaction questionnaire essential for nurturing purpose and well-being.

Conducting a job satisfaction questionnaire offers substantial advantages for both employees and the organisation:

Insightful Understanding

Specific questions reveal employees' true feelings, unveiling opinions, concerns, and satisfaction areas. When conducted interactively with anonymous response options, you bypass the fear of identification that often leads to dishonest feedback in traditional surveys.

Identifikasi Masalah

Targeted queries pinpoint pain points affecting morale and engagement—whether related to communication, workload, or growth opportunities. Real-time word clouds can instantly visualise where most employees are struggling.

Solusi yang Disesuaikan

Insights collected allow customised solutions, demonstrating your commitment to enhancing work conditions. When employees see their feedback displayed immediately and discussed openly, they feel genuinely heard rather than just surveyed.

Enhanced Engagement and Retention

Addressing concerns based on questionnaire results elevates engagement, contributing to lower turnover and heightened loyalty. Interactive surveys turn feedback collection from a bureaucratic exercise into a meaningful conversation.

The Difference Between Traditional and Interactive Surveys

Wawasan utama: People engage more when feedback feels like dialogue rather than documentation.

46 Sample Questions for a Job Satisfaction Questionnaire

Here are sample questions organised by category. Each section includes guidance on how to present them interactively for maximum honesty and engagement.

Lingkungan kerja

pertanyaan:

1. Bagaimana Anda menilai kenyamanan fisik dan keamanan ruang kerja Anda?
2. Are you satisfied with the cleanliness and organisation of the workplace?
3. Apakah menurut Anda suasana kantor mendorong budaya kerja yang positif?
4. Apakah Anda dilengkapi dengan alat dan sumber daya yang diperlukan untuk melakukan pekerjaan Anda secara efektif?

Interactive approach with AhaSlides:

• Use rating scales (1-5 stars) displayed live
• Follow up with an open word cloud: "In one word, describe our workplace atmosphere"
• Enable anonymous mode so employees honestly rate physical conditions without fear
• Display aggregate results immediately to start discussion

Mengapa ini berhasil: When employees see others share similar concerns (e.g., multiple people rate "tools and resources" as 2/5), they feel validated and more willing to elaborate in follow-up Q&A sessions.

Try a workplace environment poll template →

Tanggung jawab pekerjaan

pertanyaan: 

5. Apakah tanggung jawab pekerjaan Anda saat ini selaras dengan keterampilan dan kualifikasi Anda?
6. Apakah tugas Anda didefinisikan dengan jelas dan dikomunikasikan kepada Anda?
7. Apakah Anda memiliki peluang untuk menghadapi tantangan baru dan mengembangkan keterampilan Anda?
8. Apakah Anda puas dengan keragaman dan kompleksitas tugas sehari-hari Anda?
9. Do you feel that your job provides a sense of purpose and fulfilment?
10. Apakah Anda puas dengan tingkat otoritas pengambilan keputusan yang Anda miliki dalam peran Anda?
11. Do you believe your job responsibilities align with the overall goals and mission of the organisation?
12. Apakah Anda diberikan pedoman dan harapan yang jelas untuk tugas dan proyek pekerjaan Anda?
13. Seberapa baik Anda merasa tanggung jawab pekerjaan Anda berkontribusi terhadap kesuksesan dan pertumbuhan perusahaan?

Interactive approach with AhaSlides:

• Present yes/no polls for clarity questions (e.g., "Are your tasks clearly defined?")
• Use rating scales for satisfaction levels
• Follow with open Q&A: "What responsibilities would you like to add or remove?"
• Create a word cloud: "Describe your role in three words"

Pro tip: The anonymous Q&A feature is particularly powerful here. Employees can submit questions like "Why don't we have more autonomy in decision-making?" without fear of being identified, allowing managers to address systemic issues openly.

Pengawasan dan Kepemimpinan

pertanyaan:

14. Bagaimana Anda menilai kualitas komunikasi antara Anda dan atasan Anda?
15. Apakah Anda menerima umpan balik dan bimbingan yang membangun mengenai kinerja Anda?
16. Apakah Anda terdorong untuk menyuarakan pendapat dan saran Anda kepada atasan Anda?
17. Do you feel that your supervisor values your contributions and recognises your efforts?
18. Apakah Anda puas dengan gaya kepemimpinan dan pendekatan manajemen di departemen Anda?
19. Which types of leadership skills do you think would be most effective in your team?

Interactive approach with AhaSlides:

• Use anonymous rating scales for sensitive supervisor feedback
• Present leadership style options (democratic, coaching, transformational, etc.) and ask which employees prefer
• Enable live Q&A where employees can ask questions about management approach
• Create rankings: "What matters most to you in a supervisor?" (Communication, Recognition, Feedback, Autonomy, Support)

Why anonymity matters: According to your positioning worksheet, HR professionals need to "create safe spaces for honest discussion". Interactive anonymous polls during town halls allow employees to rate leadership honestly without career concerns—something traditional surveys struggle to achieve convincingly.

Pertumbuhan dan Perkembangan Karir

pertanyaan: 

20. Apakah Anda diberi peluang untuk pertumbuhan dan kemajuan profesional?
21. How satisfied are you with the training and development programmes offered by the organisation?
22. Apakah Anda yakin bahwa peran Anda saat ini selaras dengan tujuan karier jangka panjang Anda?
23. Apakah Anda diberi kesempatan untuk mengambil peran kepemimpinan atau proyek khusus?
24. Apakah Anda menerima dukungan untuk melanjutkan pendidikan lebih lanjut atau peningkatan keterampilan?

Interactive approach with AhaSlides:

• Poll: "What type of professional development would benefit you most?" (Leadership training, Technical skills, Certifications, Mentorship, Lateral moves)
• Word cloud: "Where do you see yourself in 3 years?"
• Rating scale: "How supported do you feel in your career development?" (1-10)
• Open Q&A for employees to ask about specific development opportunities

Keuntungan strategis: Unlike traditional surveys where this data sits in a spreadsheet, presenting career development questions live during quarterly reviews allows HR to immediately discuss training budgets, mentorship programmes, and internal mobility opportunities whilst the conversation is active.

Kompensasi dan keuntungan

pertanyaan: 

25. Apakah Anda puas dengan gaji dan paket kompensasi Anda saat ini, termasuk tunjangan?
26. Apakah Anda merasa bahwa kontribusi dan pencapaian Anda diberi penghargaan yang pantas?
27. Are the benefits offered by the organisation comprehensive and suitable for your needs?
28. Bagaimana Anda menilai transparansi dan keadilan dalam proses evaluasi kinerja dan kompensasi?
29. Apakah Anda puas dengan peluang mendapatkan bonus, insentif, atau imbalan?
30. Are you satisfied with the annual leave policy?

Interactive approach with AhaSlides:

• Anonymous yes/no polls for sensitive salary questions
• Multiple choice: "Which benefits matter most to you?" (Healthcare, Flexibility, Learning budget, Wellness programmes, Retirement)
• Rating scale: "How fair is our compensation relative to your contribution?"
• Word cloud: "What one benefit would improve your satisfaction most?"

Catatan kritis: This is where anonymous interactive surveys truly shine. Employees rarely give honest compensation feedback in traditional surveys that require login credentials. Live anonymous polling during town halls, where responses appear without names, creates psychological safety for genuine feedback.

Create your compensation feedback session →

Relationships and Collaboration

pertanyaan: 

31. Seberapa baik Anda berkolaborasi dan berkomunikasi dengan kolega Anda?
32. Apakah Anda merasakan rasa persahabatan dan kerja tim dalam departemen Anda?
33. Are you satisfied with the level of respect and cooperation amongst your peers?
34. Apakah Anda memiliki kesempatan untuk berinteraksi dengan kolega dari departemen atau tim berbeda?
35. Apakah Anda merasa nyaman mencari bantuan atau saran dari kolega Anda saat dibutuhkan?

Interactive approach with AhaSlides:

• Rating scales for collaboration quality
• Word cloud: "Describe our team culture in one word"
• Multiple choice: "How often do you collaborate across departments?" (Daily, Weekly, Monthly, Rarely, Never)
• Anonymous Q&A to surface interpersonal issues

Kesejahteraan dan Keseimbangan Kehidupan dan Pekerjaan

pertanyaan: 

36. How satisfied are you with the work-life balance provided by the organisation?
37. Apakah Anda merasa mendapat dukungan yang cukup dari perusahaan dalam mengelola stres dan menjaga kesehatan mental Anda?
38. Apakah Anda merasa nyaman mencari bantuan atau sumber daya untuk mengatasi tantangan pribadi atau terkait pekerjaan?
39. How often do you engage in wellness programmes or activities provided by the organisation?
40. Do you believe that the company values and prioritises the well-being of its employees?
41. Apakah Anda puas dengan lingkungan kerja fisik dalam hal kenyamanan, pencahayaan, dan ergonomis?
42. How well does the organisation accommodate your health and well-being needs (e.g., flexible hours, remote work options)?
43. Apakah Anda merasa terdorong untuk beristirahat dan memutuskan hubungan kerja saat diperlukan untuk memulihkan tenaga?
44. Seberapa sering Anda merasa kewalahan atau stres karena faktor terkait pekerjaan?
45. Are you satisfied with the health and wellness benefits offered by the organisation?

Interactive approach with AhaSlides:

• Frequency scales: "How often do you feel stressed?" (Never, Rarely, Sometimes, Often, Always)
• Yes/no polls on well-being support
• Anonymous slider: "Rate your current burnout level" (1-10)
• Word cloud: "What would improve your well-being most?"
• Open Q&A for employees to share well-being concerns anonymously

Mengapa ini penting: Your positioning worksheet identifies that HR professionals struggle with "employee engagement and feedback" and "creating safe spaces for honest discussion". Well-being questions are inherently sensitive—employees fear appearing weak or uncommitted if they admit to burnout. Interactive anonymous surveys remove this barrier.

Kepuasan Keseluruhan

Pertanyaan terakhir: 46. On a scale of 1-10, how likely are you to recommend this company as a great place to work? (Employee Net Promoter Score)

Interactive approach:

• Follow up based on results: If scores are low, immediately ask "What's the one thing we could change to improve your score?"
• Display the eNPS in real-time so leadership sees immediate sentiment
• Use results to drive transparent conversation about organisational improvements

How to Conduct an Effective Job Satisfaction Survey with AhaSlides

Langkah 1: Pilih Format Anda

Option A: Live during all-hands meetings

• Present 8-12 key questions during quarterly town halls
• Use anonymous mode for sensitive topics
• Discuss results immediately with the group
• Best for: Building trust, immediate action, collaborative problem-solving

Option B: Self-paced but interactive

• Share a presentation link employees can access anytime
• Include all 46 questions organised by category
• Tetapkan tenggat waktu untuk penyelesaian
• Best for: Comprehensive data collection, flexible timing

Option C: Hybrid approach (disarankan)

• Send 5-7 critical questions as self-paced polls
• Present results and top 3 concerns live at next team meeting
• Use live Q&A to dive deeper into issues
• Best for: Maximum participation with meaningful discussion

Step 2: Set Up Your Survey in AhaSlides

Features to use:

• Skala penilaian for satisfaction levels
• Jajak pendapat pilihan ganda for preference questions
• Awan kata to visualise common themes
• Tanya Jawab Terbuka for employees to ask anonymous questions
• Modus anonim to ensure psychological safety
• Live results display to show transparency

Time-saving tip: Use AhaSlides' AI generator to quickly create your survey from this question list, then customise for your organisation's specific needs.

Step 3: Communicate the Purpose

Before launching your survey, explain:

• Why you're conducting it (not just "because it's time for annual surveys")
• How responses will be used
• That anonymous responses are truly anonymous
• When and how you'll share results and take action

Trust-building script: "We want to understand how you genuinely feel about working here. We're using anonymous interactive polls because we know traditional surveys don't capture your honest feedback. Your responses appear without names, and we'll discuss results together to collaboratively develop solutions."

Step 4: Present Live (If Applicable)

Meeting structure:

1. Introduction (2 mins): Explain the purpose and anonymity
2. Survey questions (15-20 mins): Present polls one by one, showing live results
3. Discussion (15-20 mins): Address top concerns immediately
4. Action planning (10 mins): Commit to specific next steps
5. Follow-up Q&A (10 mins): Open floor for anonymous questions

Pro tip: When sensitive results appear (e.g., 70% rate leadership communication as poor), acknowledge them immediately: "This is important feedback. Let's discuss what 'poor communication' means to you. Use the Q&A to share specific examples anonymously."

Step 5: Act on Results

This is where interactive surveys create competitive advantage. Because you've gathered feedback during live conversations:

• Employees have already seen results
• You've committed to actions publicly
• Follow-through is expected and visible
• Trust builds when promises are kept

Templat rencana tindakan:

1. Share detailed results within 48 hours
2. Identify top 3 areas for improvement
3. Form working groups to develop solutions
4. Communicate progress monthly
5. Re-survey in 6 months to measure improvement

Why Interactive Surveys Work Better Than Traditional Forms

According to your organisational needs, you need to:

• "Measure employee engagement during HR initiatives"
• "Facilitate anonymous Q&A sessions in town halls"
• "Collect employee sentiment using word clouds and live polls"
• "Create safe spaces for honest discussion"

Traditional survey tools like Google Forms or SurveyMonkey can't deliver this experience. They collect data, but they don't create dialogue. They gather responses, but they don't build trust.

Interactive platforms like AhaSlides transform feedback collection from a bureaucratic exercise into a meaningful conversation di mana:

• Employees see their voices matter in real-time
• Leaders demonstrate immediate commitment to listening
• Anonymity removes fear whilst transparency builds trust
• Discussion leads to collaborative solutions
• Data becomes a conversation starter, not a report that sits in a drawer

Pengambilan Kunci

✅ Job satisfaction surveys are strategic tools, not administrative checkboxes. They reveal what drives engagement, retention, and performance.

✅ Interactive surveys yield better results than traditional forms—higher response rates, more honest feedback, and immediate discussion opportunities.

✅ Anonymity plus transparency creates the psychological safety needed for genuine feedback. Employees answer honestly when they know responses are anonymous but see that leaders are taking action.

✅ The 46 questions in this guide cover critical dimensions of job satisfaction: environment, responsibilities, leadership, growth, compensation, relationships, and well-being.

✅ Real-time results enable immediate action. When employees see their feedback visualised instantly and discussed openly, they feel heard rather than just surveyed.

✅ Tools matter. Platforms like AhaSlides with live polls, word clouds, anonymous Q&A, and real-time results displays turn static questionnaires into dynamic conversations that drive organisational change.

Referensi:

• Pew Research Center
• QuestionPro - Employee Satisfaction Survey Questions