Lesson 1: A launch that left the floor guessing · 7 min
Before you begin · An invented story · What would have helped?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 15 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · An invented story · What would have helped?
What changed · Match the benefit to the customer · Try it
Check before you quote · Put it in order · Who is eligible?
Scenario · Scenario · Scenario
Sources and contacts · Stay current
Practice