Lesson 1: Discovery: find the real problem · 8 min
Before you begin · Discovery questions · Is training the answer?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Discovery questions · Is training the answer?
Scope · Practise
A short proposal · Practise · Other common objections
Final assessment · Course complete
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