Lesson 1: Why this matters · 5 min
Explain why misunderstandings in mixed teams are usually about style, not intent.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 5 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Explain why misunderstandings in mixed teams are usually about style, not intent.
Describe four communication-style spectrums (direct ↔ indirect, low ↔ high context, flat ↔ hierarchical, fixed ↔ flexible time) without tying them to countries.
Ask for, pronounce and use colleagues' names correctly, including different name orders.
Plan meetings and deadlines around major religious and cultural observances.
Choose a respectful response when a cultural misunderstanding or stereotype comes up.
10 questions, 80% to pass. The result is saved to the learner's record.