Skip to content

Inclusive Teams: Culture & Communication templates

12 ready-made templates in Inclusive Teams: Culture & Communication, including Indigenous cultural awareness for public-service and care staff, Working across cultures, Plain English for international teams. Each one comes with a self-paced course, a live session deck and two surveys.

12 templates · Templates are a starting point, not legal advice

Templates

  • Canada

    Inclusive Teams: Culture & Communication

    Indigenous cultural awareness for public-service and care staff

    Social

    Covers:
    • Challenge common myths about Indigenous peoples with checked facts
    • Explain in plain words why Indigenous children are over-represented
    • Describe the special provisions for Indigenous children in the Quebec

    Last reviewed Oct 2026

    35 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Working across cultures

    All employees

    Covers:
    • Explain why misunderstandings in mixed teams are usually about style
    • Describe four communication-style spectrums
    • Ask for, pronounce and use colleagues' names correctly

    Last reviewed Oct 2026

    35 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Plain English for international teams

    All employees

    Covers:
    • Explain why clear English is a shared job
    • Replace idioms, slang and sports metaphors with literal phrases
    • Replace phrasal verbs and jargon with clearer single words

    Last reviewed Oct 2026

    25 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Names around the world: Getting them right

    All employees

    Covers:
    • Explain why using someone's name correctly matters for trust
    • Identify common naming patterns
    • Ask for, practice and record a colleague's name pronunciation without

    Last reviewed Oct 2026

    25 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Religious & cultural observances at work

    All employees

    Covers:
    • Explain why observances affect work planning
    • Explain why observance dates move
    • Describe what major observances usually involve

    Last reviewed Oct 2026

    35 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Direct & indirect communication

    All employees

    Covers:
    • Explain that direct and indirect styles are both ways of being
    • Explain high- and low-context communication in your own words
    • Check what an indirect signal means

    Last reviewed Oct 2026

    30 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Feedback across cultures

    All employees

    Covers:
    • Explain why the same feedback can land very differently
    • Give feedback using Moment → Behavior → Impact → Ask
    • Adjust setting, framing and praise to the person without watering down

    Last reviewed Oct 2026

    30 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Meetings across cultures: Silence, turns & hierarchy

    All employees

    Covers:
    • Explain why the same meeting can feel open to some people
    • Interpret silence and pauses without assuming agreement or lack
    • Use turn-taking techniques that let different speaking styles

    Last reviewed Oct 2026

    30 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Writing for global readers & translation tools

    All employees

    Covers:
    • Explain why text that's clear to native readers can still translate
    • Apply writing rules that machine translation
    • Use only approved translation tools

    Last reviewed Oct 2026

    30 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Working with interpreters

    Customer-facing staff and managers

    Covers:
    • Explain the interpreter's role, and what it isn't
    • Choose the right kind of interpreting and source
    • Brief an interpreter and set up the room or call

    Last reviewed Oct 2026

    25 minCourse · Live deck · 2 surveys

  • Global

    Inclusive Teams: Culture & Communication

    Humor at work: What travels and what doesn't

    All employees

    Covers:
    • Explain what humor does for teams and why it often doesn't travel
    • Spot humor likely to break across languages and channels
    • Recognize when a joke excludes people or could be harassment

    Last reviewed Oct 2026

    25 minCourse · Live deck · 2 surveys