Skip to content
Claim this template

Free course template · Global

Working with interpreters

A ready-made course, live deck and two surveys for customer-facing staff and managers. AhaSlides tracks progress, completion and scores for you. 25 minutes, 6 lessons, 10-question final check. Last reviewed 28 October 2026; not legal advice.

Claim the templatePreview the courseDownload SCORM for your LMS

Free. No credit card. Edit everything.

Course outline at a glance

  • Explain the interpreter's role, and what it isn't
  • Quiz
  • Video

  • Choose the right kind of interpreting and source (qualified vs. bilingual staff; in person, phone, video, sign language)
  • Tabs
  • Flashcards
  • Quiz

  • Brief an interpreter and set up the room or call
  • Checklist
  • Accordion
  • Sorting activity
  • Quiz

  • Speak through an interpreter: to the person, in the first person, in short segments
  • Step-by-step
  • Video
  • Matching quiz
  • Fill in the blank

  • Check understanding, close well and handle common problems (e.g. a child offering to interpret)
  • Accordion
  • Scenario
  • Quiz

Final check: 10 questions, 80% to pass

Try some questions from the course

Question 1 of 3

What went wrong at the service desk?

 

Long speeches force the interpreter to summarise. Speaking to the person, in short segments, keeps every detail.

Lesson 1, Why it matters, teaches this. See the outline

Question 2 of 3

Which is true of sign language?

 

Sign languages such as ASL, BSL and Auslan are full languages, so a sign language interpreter is needed, not a signed version of English.

Lesson 2, The interpreter's role, teaches this. See the outline

Question 3 of 3

Who should you look at while speaking?

 

Speak and look at the person. The interpreter is the bridge, not the audience.

Lesson 3, Before the session, teaches this. See the outline

Try next questionClaim the template

Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

Working with interpreters

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Coral geometric

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 7 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

Claim the template

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 10-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

Claim the template

6 lessons, about 25 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why it matters · 5 min

    Explain the interpreter's role, and what it isn't.

  • Lesson 2: The interpreter's role · 4 min

    Choose the right kind of interpreting and source (qualified vs. bilingual staff; in person, phone, video, sign language).

  • Lesson 3: Before the session · 4 min

    Brief an interpreter and set up the room or call.

  • Lesson 4: During the session · 4 min

    Speak through an interpreter: to the person, in the first person, in short segments.

  • Lesson 5: After the session and common problems · 4 min

    Check understanding, close well and handle common problems (e.g. a child offering to interpret).

  • Lesson 6: Final assessment · 4 min

    10 questions, 80% to pass. The result is saved to the learner's record.

Claim the template

Often taught together

Courses teams often run alongside this one.

Browse all templates (opens in a new tab)

Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At hire + when the role starts using interpreters (best practice).

Customer-facing staff and managers (anyone who holds a meeting or appointment through an interpreter).

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Interpreter service
  • Interpreter record system
  • Team glossary link
  • Language access policy
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
Visit the help centre (opens in a new tab)

Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

Claim the template