Thaum nws los daws cov teeb meem hauv lub koom haum, ib daim duab muaj nqis ib txhiab lo lus. Nkag mus rau daim duab Ishikawa, qhov pom kev zoo tshaj plaws uas ua kom yooj yim rau kev daws teeb meem.
Hauv tsab xov xwm no, peb yuav tshawb txog Ishikawa daim duab piv txwv, thiab tshawb xyuas seb yuav siv hom kab kos li cas. Hais lus zoo rau qhov tsis meej pem thiab nyob zoo rau txoj hauv kev yooj yim los daws cov hauv paus hauv paus uas yuav cuam tshuam koj lub koom haum txoj kev vam meej.
Cov Ncauj Lus ntawm Txheej Txheem
Daim duab Ishikawa yog dab tsi?
Daim duab Ishikawa, tseem hu ua daim duab pob txha los yog daim duab ua rau-thiab-tshuaj, yog ib qho kev sawv cev uas siv los txheeb xyuas thiab nthuav tawm qhov ua rau muaj teeb meem tshwj xeeb lossis cuam tshuam. Daim duab no muaj npe tom qab xibfwb Kaoru Ishikawa, tus kws tshaj lij tswj hwm kev tswj hwm zoo hauv Nyij Pooj, uas tau nrov nws siv hauv xyoo 1960.
Tus qauv ntawm daim duab Ishikawa zoo ib yam li lub cev pob txha ntawm tus ntses, nrog rau "lub taub hau" sawv cev rau qhov teeb meem lossis kev cuam tshuam thiab "pob txha" ceg tawm los piav txog ntau pawg ntawm cov laj thawj. Cov pawg no feem ntau suav nrog:
- Txoj kev: Cov txheej txheem lossis cov txheej txheem uas yuav ua rau muaj teeb meem.
- Cov cav tov: Cov cuab yeej siv thiab thev naus laus zis koom nrog hauv cov txheej txheem.
- ntaub ntawv: Raw khoom, tshuaj, los yog cov khoom muaj feem xyuam.
- Cov neeg muaj zog: Tib neeg yam xws li kev txawj ntse, kev cob qhia, thiab kev ua haujlwm.
- Kev Ntsuas: Cov txheej txheem siv los ntsuas thiab ntsuas cov txheej txheem.
- Ib puag ncig: Lwm yam los yog tej yam kev mob uas yuav cuam tshuam qhov teeb meem.
Txhawm rau tsim daim duab Ishikawa, ib pab pawg lossis ib tus neeg sau cov ntaub ntawv tseem ceeb thiab ua rau lub hlwb muaj peev xwm ua rau hauv txhua pawg. Txoj kev no pab txheeb xyuas lub hauv paus ua rau muaj teeb meem, txhawb kev nkag siab tob txog cov teeb meem ntawm tes.
Qhov pom ntawm daim duab ua rau nws yog ib qho cuab yeej sib txuas lus zoo hauv pab pawg thiab cov koom haum, txhawb kev sib koom tes daws teeb meem.
Daim duab Ishikawa tau siv dav hauv kev tswj hwm kev ua haujlwm zoo, kev txhim kho cov txheej txheem, thiab kev daws teeb meem hauv ntau qhov kev lag luam.
Yuav Ua Li Cas Ua Ib Daim Duab Ishikawa
Tsim daim duab Ishikawa suav nrog cov txheej txheem yooj yim ntawm kev txheeb xyuas thiab txheeb xyuas qhov ua rau muaj teeb meem tshwj xeeb lossis cuam tshuam. Ntawm no yog ib daim ntawv qhia yooj yim step-by-step:
- Txhais qhov teeb meem: Qhia meej meej txog qhov teeb meem koj xav txheeb xyuas - qhov no dhau los ua "lub taub hau" ntawm koj daim duab pob txha.
- Kos lub Fishbone: Tsim cov kab kab rov tav hla qhov nruab nrab ntawm nplooj ntawv, txuas cov kab kab pheeb ces kaum rau cov pawg tseem ceeb (Txoj Kev, Tshuab, Khoom Siv, Kev Ua Haujlwm, Kev Ntsuas, Ib puag ncig).
- Lub hlwb ua rau: Txheeb xyuas cov txheej txheem lossis cov txheej txheem (Cov txheej txheem), cov cuab yeej siv (Tsev Vaj Huam Sib Luag), cov khoom siv raw (Materials), tib neeg yam khoom (Manpower), txoj kev ntsuam xyuas (Kev Ntsuas), thiab lwm yam (ib puag ncig).
- Qhia Sub-Caus: Ntxiv cov kab hauv qab txhua pawg tseem ceeb los qhia txog cov laj thawj tshwj xeeb hauv txhua qhov.
- Tshawb xyuas thiab Ua Ntej Ua Ntej Ua Ntej: Sib tham thiab saib xyuas qhov tseem ceeb uas tau txheeb xyuas raws li lawv qhov tseem ceeb thiab qhov cuam tshuam rau qhov teeb meem.
- Cov ntaub ntawv ua rau: Sau cov laj thawj uas tau txheeb xyuas ntawm cov ceg tsim nyog kom muaj kev pom tseeb.
- Saib xyuas thiab kho kom zoo: Sib koom ua ke tshuaj xyuas daim duab, ua kev kho kom raug thiab qhov tseeb.
- Siv cov cuab yeej Software (Optional): Xav txog cov cuab yeej digital rau daim duab polished Ishikawa ntau dua.
- Sib txuas lus thiab siv cov kev daws teeb meem: Qhia cov duab kos rau kev sib tham thiab kev txiav txim siab, siv kev nkag siab tau txais los tsim cov kev daws teeb meem.
Ua raws li cov kauj ruam no ua rau kev tsim cov duab kos Ishikawa muaj txiaj ntsig rau kev txheeb xyuas cov teeb meem zoo thiab kev daws teeb meem hauv koj pab neeg lossis koom haum.
Ishikawa Diagram Piv txwv
Nrhiav rau Ishikawa daim duab piv txwv? Ntawm no yog cov piv txwv ntawm yuav ua li cas daim duab Ishikawa los yog ntses pob txha ua nyob rau hauv ntau yam lag luam.
Fishbone Diagram Piv Txwv Qhov Ua Tau thiab Qhov Zoo
Ntawm no yog Ishikawa daim duab piv txwv - Ua rau thiab cuam tshuam
Teeb meem / cuam tshuam: Siab lub vev xaib bounce tus nqi
Ua rau:
- Txoj kev: Unintuitive navigation, tsis meej pem cov txheej txheem checkout, cov ntsiab lus tsis zoo
- Cov ntaub ntawv: Cov duab tsis zoo thiab cov yeeb yaj kiab, cov lus tshaj tawm tsis zoo, tsis muaj qhov pom kev pom
- Manpower: Tsis txaus UX xeem, tsis muaj cov ntsiab lus optimization, tsis txaus web analytics txawj
- Kev ntsuas: Tsis muaj lub vev xaib KPIs, tsis muaj kev sim A / B, cov neeg siv khoom tawm tswv yim tsawg
- Ib puag ncig: Tshaj tawm tshaj tawm xov xwm, ntau qhov popups, cov lus pom zoo tsis cuam tshuam
- Tshuab: Web hosting downtime, kev sib txuas tawg, tsis muaj kev txhim kho mobile
Fishbone Diagram Example Manufacturing
Ntawm no yog Ishikawa daim duab piv txwv rau kev tsim khoom
Teeb meem / cuam tshuam: Tus nqi siab ntawm cov khoom tsis raug
Ua rau:
- Cov txheej txheem: Cov txheej txheem tsim khoom tsis tu ncua, kev cob qhia tsis txaus ntawm cov cuab yeej tshiab, kev teeb tsa tsis zoo ntawm cov chaw ua haujlwm
- Machine: Cov cuab yeej tsis ua haujlwm, tsis muaj kev tiv thaiv kev saib xyuas, kev teeb tsa lub tshuab tsis raug
- Cov khoom siv: Cov khoom siv tsis zoo, kev hloov pauv ntawm cov khoom siv, kev cia khoom tsis raug
- Cov neeg muaj peev xwm: Cov neeg ua haujlwm tsis txaus, kev ua haujlwm siab, kev saib xyuas tsis txaus
- Kev Ntsuas: Kev ntsuas tsis raug, tsis meej qhov tshwj xeeb
- Ib puag ncig: Kev co ntau dhau, kub siab heev, tsis pom kev zoo
Ishikawa Daim duab 5 Vim li cas
Teeb meem / cuam tshuam: Cov qhab nias siab ntawm tus neeg mob tsawg
Ua rau:
- Txoj kev: Lub sijhawm tos ntev rau kev teem sijhawm, lub sijhawm tsis txaus siv nrog cov neeg mob, kev pw tsaug zog tsis zoo
- Cov ntaub ntawv: Cov rooj zaum tos tsis xis nyob, cov ntaub ntawv qhia cov neeg mob uas tsis muaj hnub nyoog
- Manpower: Cov kws kho mob siab hloov pauv, kev cob qhia tsis txaus ntawm cov txheej txheem tshiab
- Kev Ntsuas: Kev ntsuam xyuas tus neeg mob tsis raug, tsis muaj kev ntsuam xyuas tawm tswv yim, sau cov ntaub ntawv tsawg heev
- Ib puag ncig: cluttered thiab du qhov chaw, chav tsev kho mob tsis xis nyob, tsis muaj kev ceev ntiag tug
- Tshuab: Cov khoom siv kho mob tsis tu ncua
Fishbone Diagram Piv txwv Kev Kho Mob
Ntawm no yog Ishikawa daim duab piv txwv rau kev kho mob
Teeb meem / cuam tshuam: Kev kis kab mob hauv tsev kho mob nce ntxiv
Ua rau:
- Cov txheej txheem: Cov txheej txheem ntxuav tes tsis txaus, cov txheej txheem tsis zoo
- Cov khoom siv: cov tshuaj siv tas mus li, cov khoom siv kho mob tsis zoo, cov khoom siv tsis raug
- Manpower: Kev cob qhia cov neeg ua haujlwm tsis txaus, kev ua haujlwm siab, kev sib txuas lus tsis zoo
- Kev Ntsuas: Kev kuaj mob tsis raug, kev siv cov khoom siv tsis raug, cov ntaub ntawv kho mob tsis meej
- Ib puag ncig: Cov chaw tsis huv, muaj cov kab mob, cov huab cua tsis zoo
- Machine: Cov cuab yeej kho mob tsis ua haujlwm, tsis muaj kev tiv thaiv kev tiv thaiv, kev siv tshuab tsis tu ncua
Fishbone Diagram Piv txwv rau Kev Lag Luam
Ntawm no yog Ishikawa daim duab piv txwv rau kev lag luam
Teeb meem / cuam tshuam: Txo cov neeg siv khoom txaus siab
Ua rau:
- Cov txheej txheem: Cov txheej txheem tsis zoo, kev cob qhia tsis txaus, kev ua haujlwm tsis zoo
- Cov khoom siv: Cov khoom siv tsis zoo, kev hloov pauv hauv cov khoom siv, kev cia khoom tsis raug
- Manpower: Cov neeg ua haujlwm tsis txaus, kev saib xyuas tsis txaus, kev ua haujlwm siab
- Kev Ntsuas: Cov hom phiaj tsis meej, cov ntaub ntawv tsis raug, cov ntsuas ntsuas tsis zoo
- Ib puag ncig: Ntau lub chaw ua haujlwm suab nrov, tsis zoo ergonomics, cov cuab yeej siv tsis tu ncua
- Tshuab: IT system downtime, software kab laum, tsis muaj kev txhawb nqa
Fishbone Diagram Ib puag ncig piv txwv
Ntawm no yog Ishikawa daim duab piv txwv rau ib puag ncig
Teeb meem / cuam tshuam: Ua kom muaj kev lag luam pov tseg
Ua rau:
- Cov txheej txheem: Cov txheej txheem pov tseg tsis zoo, cov txheej txheem rov ua dua tshiab tsis raug
- Khoom siv: Cov khoom siv tshuaj lom neeg, cov yas tsis muaj degradable, tshuaj lom neeg
- Manpower: Tsis muaj kev cob qhia sustainability, tsis kam hloov, tsis txaus saib xyuas
- Kev ntsuas: cov ntaub ntawv tsis raug emissions, cov dej khib nyiab uas tsis tau saib xyuas, cov qauv ntsuas tsis meej
- Ib puag ncig: huab cua huab cua tsis zoo, huab cua tsis zoo / dej tsis zoo, thaj chaw puas tsuaj
- Tshuab: Cov cuab yeej xau, thev naus laus zis thev naus laus zis nrog cov emissions siab
Fishbone Diagram Piv txwv rau Kev Lag Luam Khoom Noj
Ntawm no yog Ishikawa daim duab piv txwv rau kev lag luam zaub mov
Teeb meem / cuam tshuam: Ua rau muaj kab mob hauv cov khoom noj
Ua rau:
- Cov khoom siv: Cov khoom xyaw tsis huv, cov khoom siv tsis raug, cov khoom siv tas sij hawm
- Cov txheej txheem: Cov txheej txheem npaj zaub mov tsis zoo, kev cob qhia neeg ua haujlwm tsis txaus, kev tsim ua haujlwm tsis zoo
- Manpower: Kev paub txog zaub mov tsis txaus, tsis muaj kev lav phib xaub, kev hloov pauv siab
- Kev Ntsuas: Cov hnub tas sij hawm tsis raug, kev ntsuas tsis raug ntawm cov khoom noj khoom haus kev nyab xeeb
- Ib puag ncig: Cov chaw tsis huv, muaj kab tsuag, tswj tsis zoo
- Machine: Cov cuab yeej tsis ua haujlwm, tsis muaj kev tiv thaiv kev saib xyuas, kev teeb tsa lub tshuab tsis raug
Ntsiab Cai
Daim duab Ishikawa yog cov cuab yeej muaj zog rau kev daws cov teeb meem nyuaj los ntawm kev faib cov peev txheej.
Txhawm rau txhawb kev sib koom tes ntawm kev tsim Ishikawa daim duab, cov platforms zoo li AhaSlides ua pov thawj tsis muaj nuj nqis. AhaSlides txhawb kev sib koom ua ke ntawm lub sijhawm tiag tiag, ua kom muaj kev sib koom ua ke ntawm lub tswv yim. Nws cov yam ntxwv sib tham sib, suav nrog kev pov npav nyob thiab Q&A ntu, txhaj tshuaj muaj zog thiab kev koom tes rau hauv cov txheej txheem tawm tswv yim.
FAQ
Dab tsi yog daim ntawv thov ntawm Ishikawa daim duab nrog piv txwv?
Daim ntawv thov Ishikawa Daim duab nrog piv txwv:
Daim Ntawv Thov: Cov teeb meem tsom xam thiab kev txheeb xyuas cov hauv paus hauv paus.
Piv txwv: Txheeb xyuas qhov kev ncua sij hawm ntawm kev tsim khoom.
Koj sau daim duab Ishikawa li cas?
- Txhais qhov teeb meem: Qhia meej qhov teeb meem.
- Kos lub "Nqes Nuv Ntses:" Tsim cov pawg tseem ceeb (Txoj Kev, Tshuab, Khoom Siv, Manpower, Ntsuas, Ib puag ncig).
- Mob hlwb ua rau: Txheeb xyuas cov laj thawj tshwj xeeb hauv txhua pawg.
- Qhia Sub-Causes: Txuas cov kab rau cov ncauj lus kom ntxaws hauv qab txhua pawg loj.
- Tshawb xyuas thiab Ua Ntej: Sib tham thiab saib xyuas qhov tseem ceeb uas tau txheeb xyuas.
Dab tsi yog 6 lub ntsiab ntawm cov pob txha pob txha?
6 Lub ntsiab lus ntawm Fishbone Diagram: Cov txheej txheem, tshuab, khoom siv, kev siv zog, kev ntsuas, ib puag ncig.
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