Katswiri Wothandizira Makasitomala

Nthawi Yonse / Nthawi yomweyo / Kutali (nthawi ya ku US)

Udindo

Katswiri Wothandizira Makasitomala ali ndi udindo wothetsa mavuto okhudzana ndi zinthu ndi chithandizo chaukadaulo, kuonetsetsa kuti mavuto atha kuthetsedwa molondola, komanso kusunga miyezo yapamwamba yothandizira. Udindo umenewu umagwirizanitsa chithandizo cham'tsogolo ndi uinjiniya ndi kufufuza mwachangu zomwe zimayambitsa, kulemba zolakwika, ndi kubweretsa chidziwitso chokhudzana ndi malonda kuti makasitomala azitha kuchita bwino kwa nthawi yayitali.

Zomwe mudzachite

Udindo Waukulu

  • Thandizo Laukadaulo & Kuthetsa Mavuto: Gwiritsani ntchito matikiti othandizira pogwiritsa ntchito maganizo a wofufuza milandu, kuyang'ana kupitirira chizindikiro cha pamwamba kuti mumvetse "chifukwa" chomwe chikuyambitsa vutoli.
  • Kulimbikitsa Kupambana kwa Makasitomala: Pitani kupitirira mayankho osavuta a "momwe mungachitire" kuti mupereke malangizo othandiza makasitomala kukwaniritsa zolinga zawo (monga, "Ndikuona kuti mukuchititsa chochitika chachikulu; nayi momwe mungakonzere bwino makonda anu kwa ogwiritsa ntchito opitilira 500").
  • Kuwonjezeka ndi Kugwirizana: Imagwira ntchito ngati mlatho pakati pa kukhumudwa kwa wogwiritsa ntchito ndi yankho la gulu la mainjiniya, kuonetsetsa kuti "mawu a kasitomala" amveka panthawi yoika patsogolo zolakwika.
  • Chidziwitso ndi Kuzindikira Kukumba Migodi: Dziwani njira zomwe zili m'magawo othandizira kuti mupereke malingaliro okonzanso zinthu. Gwiritsani ntchito chidwi kuti mufufuze "magawo ofunikira" asanakhale nkhani yofala.

Zotsatira Zoyembekezeka

  • Kukhutitsidwa Kwambiri ndi Makasitomala (CSAT/NPS): Makasitomala amamva kumvedwa ndi kupatsidwa mphamvu, osati "kukonzedwa" kokha.
  • Mkangano Wochepetsedwa: Kuzindikira mwachangu zovuta za UX zomwe zimapangitsa kuti matikiti obwerezabwereza asakhale ochepa.
  • Kugwiritsa Ntchito Bwino kwa Uinjiniya: Kuchepetsa nthawi yogwiritsira ntchito uinjiniya pofufuza chifukwa cha njira zapamwamba, zodziwikiratu, komanso zowerengera bwino.

Maluso ndi Luso Lofunika

Zomwe muyenera kukhala

Maluso ndi Luso Lofunika

  • Chidwi Chobadwa Nacho: Chikhumbo chachibadwa chofuna "kuyang'ana pansi pa hood." Simukukhutira ndi njira yothetsera mavuto; mukufuna kumvetsetsa mfundo za dongosolo kuti vutoli lisabwerenso.
  • Chilakolako cha Zotsatira za Makasitomala: Maganizo enieni akuti "onse awiri apambana". Mumadzitamandira kuona kasitomala akuyendetsa bwino nkhani yake chifukwa cha thandizo lanu.
  • Kumvetsetsa Chifundo: Kutha kumasulira mawu aukadaulo kukhala mayankho olunjika kwa anthu, ndi mosemphanitsa.
  • Ubwino Wofufuza: Luso lamphamvu lothana ndi mavuto m'malo ogwiritsira ntchito SaaS pa intaneti (asakatuli, zida, ma network).
  • Kuphunzira zaukadaulo: Luso la Zoho, HubSpot, Jira, ndi Confluence.
  • Kulankhulana: Chingerezi chabwino kwambiri chokhala ndi kamvekedwe kothandiza, komveka bwino, komanso kolimbikitsa.

Zofunikira zazikulu

  • Kulankhula bwino Chingerezi: Kuphunzira kwachikhalidwe kapena kwapamwamba ndikofunikira.
  • Experience: Zaka zosachepera ziwiri mu Chithandizo cha Makasitomala, Kulowa mu Utumiki, Kuphunzitsa, kapena udindo wofanana ndi womwe umayang'aniridwa ndi makasitomala mu SaaS.
  • Maluso Operekera: Chitonthozo ndi (zolembedwa/zolankhulidwa) ndi kamvekedwe kothandiza, komveka bwino, komanso kolimbikitsa.
  • Tech Savvy: Kutha kuphunzira mwachangu zida zatsopano zamapulogalamu (CRM, mapulogalamu a Helpdesk, ndi zina zotero).

Za AhaSlides

AhaSlides ndi nsanja yolumikizirana ndi omvera yomwe imathandiza atsogoleri, oyang'anira, aphunzitsi, ndi okamba kulumikizana ndi omvera awo ndikuyamba kuyanjana nthawi yeniyeni.

Yakhazikitsidwa mu Julayi 2019, AhaSlides tsopano idaliridwa ndi ogwiritsa ntchito mamiliyoni ambiri m'maiko opitilira 200 padziko lonse lapansi.

Masomphenya athu ndi osavuta: kupulumutsa dziko lapansi ku maphunziro osasangalatsa, misonkhano yogona, ndi magulu okonzedwa bwino — slide imodzi yosangalatsa nthawi imodzi.

Ndife kampani yolembetsedwa ku Singapore yokhala ndi makampani ocheperako ku Vietnam ndi Netherlands. Gulu lathu la anthu opitilira 50 lili m'madera monga Vietnam, Singapore, Philippines, Japan, ndi UK, ndipo limabweretsa malingaliro osiyanasiyana komanso malingaliro apadziko lonse lapansi.

Uwu ndi mwayi wosangalatsa wopereka nawo gawo pa ntchito ya SaaS yapadziko lonse yomwe ikukula, komwe ntchito yanu imapanga mwachindunji momwe anthu amalankhulirana, kugwirizana, komanso kuphunzira padziko lonse lapansi.

Takonzeka kutsatira?

  • Chonde tumizani CV yanu ku ha@ahaslides.com (mutu: “Katswiri Wothandizira Makasitomala”)