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ATENCIÓN AL CLIENTE CLASE 1

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Patricia MOlina

El módulo explora la fidelización y atención al cliente, destacando su importancia, los valores añadidos y la necesidad de habilidades comunicativas para satisfacer a clientes internos y externos.

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Slides (11)

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QUÉ ES UN CLIENTE PARA TI EN UNA PALABRA

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PIENSA EN QUÉ TE FIJAS CUANDO TE ATIENDEN BIEN

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¿QUÉ ENTIENDES POR CLIENTE INTERNO?

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Qué entiendes por fidelización?

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