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Emergency Preparedness and Response Plan (4)

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The ERP outlines roles in emergencies, including first aid, evacuation, and communication duties. Regular updates and drills are vital for safety, especially after store layout changes.

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Slides (44)

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What should employees do when an emergency drill begins?

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Why is it important for employees to participate in a post-drill debriefing?

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During an inspection, an employee finds a fire extinguisher that is past its required annual service date. What should they do?

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Match each situation with its correct type of emergency.

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The store recently expanded its floor space and added new shelving that affects foot traffic patterns. What should be done regarding the store's emergency drill schedules?

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According to the ERP, staff must activate the alarm and notify the safety manager immediately after detecting smoke in the storeroom.

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The ERP instructs staff to lead customers through designated exits and assemble at the safe point for a headcount.

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The ERP states that trained first aiders should provide immediate care to anyone injured while another employee contacts emergency services.

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You're assisting customers to the assembly point when one insists on returning to the store to retrieve personal belongings. What is the most appropriate response?

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Who is responsible for maintaining and updating the Emergency Response Plan (ERP)?

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Recognize and respond immediately to alarm signals.

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Move the injured person quickly to another area.

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Alert a trained first aider if someone is injured.

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Secure doors and restrict access if an active threat is present.

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Calmly guide customers toward the nearest safe exit.

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Confront suspicious individuals to find out what's wrong.

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Quietly report suspicious activity to management or security.

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Wait for the "all clear" signal before re-entering the store.

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Use the elevator to speed up evacuation.

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Match each role with its corresponding task.

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According to the ERP, staff must activate the alarm and notify the safety manager immediately after detecting smoke in the storeroom.

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The ERP instructs staff to lead customers through designated exits and assemble at the safe point for a headcount.

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The ERP states that trained first aiders should provide immediate care to anyone injured while another employee contacts emergency services.

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