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Price Increase

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SCI Direct Training and Comms

Learn how to handle price increase discussions effectively: respond sensitively, avoid common mistakes, choose the right timing, maintain a positive mindset, and watch the video before the quiz.

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Community

Slides (12)

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Please watch the entire video and then complete the quiz on the next page.

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What is the most important mindset to adopt when a price increase is announced?

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What should you avoid when discussing a projected price increase with a customer?

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How should you respond if a customer feels pressured by the mention of a price increase?

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What is a common mistake to avoid when using a price increase to close a sale?

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Closing the sale is more important than being compliant and ethical.

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When is the most effective time to mention a price increase to a new customer?

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Why might a customer that has hesitated in the past appreciate it if you inform them of a price increase?

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