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Sira Creus

Explore non-verbal communication: from conveying trust and warmth without words, to cultural differences in body language, the impact of eye contact, and gestures that foster client connections.

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Community

Slides (7)

1 -

1.     Què pots comunicar sense dir cap paraula?

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2.     Quin gest o expressió pot transmetre confiança a un client?

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3. Com creus que se sent un client si l’empleat no manté contacte visual?

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4.    Quines actituds corporals donen sensació de desinterès o desgana?

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5.   Què pot fer la teva veu per mostrar amabilitat?

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6. Penses que la comunicació no verbal és igual en totes les cultures? Per què?

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7.      Quina actitud corporal mostraries si vols que un client et senti proper i segur?

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