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SCENARIO-BASED PRACTICE FOR WORKPLACE COMMUNICATION

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Learn to navigate feedback, unclear instructions, and challenging interactions at work. Practice empathy, set agendas, and promote respectful communication for effective collaboration.

Slides (20)

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A colleague interrupts you in a meeting. What do you do?

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You receive unclear instructions from your manager. How will you ask for clarification?

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A teammate sends a rude message on chat. What’s your first response?

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A project is delayed because another team hasn’t shared files. What do you say when you follow up?

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In a group call, someone talks nonstop. What’s the best approach?

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You disagree with a colleague’s idea. How do you express it respectfully?

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Your teammate didn’t deliver their task. What’s your first action?

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A customer/client is angry. What’s the first sentence you say?

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You’re asked to join a meeting with no agenda. What do you do?

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Someone gives you feedback you disagree with. How do you respond?

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