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Self-Paced Hospitality Training Tour Guide

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Tourism training highlights managing photo rules, challenging behaviors, guiding techniques, group dynamics, handling questions, and personal experience ratings. Wishing all participants success!

Slides (13)

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Rate your current tour guide experience level Scale: 1-10

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What's your biggest challenge as a tour guide?

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A tourist asks a question you don't know the answer to. What do you do?

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You're leading a group of 20 when someone falls behind, complaining loudly about the pace. Others start getting impatient. What's your best strategy?

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Match the group type to the best guiding approach

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Rate your confidence in these communication areas

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A tourist takes photos inside a religious site despite 'No Photos' signs. The best approach is:

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Describe the most challenging tourist behavior you've encountered (or fear encountering). How did/would you handle it?

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You have 2 hours to show the highlights of your city to first-time visitors. What's your route?

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Please rate this training experience

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