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Self-Paced IT Process Training 💻 Module 1

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This presentation covers ITIL basics, assesses familiarity with current IT processes, identifies areas for improvement, and encourages training to enhance efficiency and mastery in roles.

Slides (6)

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How familiar are you with our current IT processes?

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What does ITIL stand for?

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Match each process to its primary goal Items

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What IT process area do you most want to improve in?

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