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What is the telephone number for Care coordination?

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D
De Vargas, Carlo

Summary: Care coordinators complete the Medical Director Review Form and evaluate transplant criteria. For transplant inquiries, avoid referring callers to them. Review and decision processes matter.

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Community

Slides (11)

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What are some words that describe the Transplant Evaluation process?

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True or False.  A care coordinator evaluates whether the member meets transplant diagnostic criteria for a transplant evaluation.

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If a caller's questions are related to medical services for a transplant, I should never tell the caller to contact their care coordinator. 

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Leaderboard

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When the Medical Director makes a final decision the following will happen based on that decision.

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True or False. The care coordinator is the person who completes the Medical Director Review Form.

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