Uchwepheshe Wokusekela Amakhasimende

Isikhathi Esigcwele / Ngokushesha / Kude (isikhathi sase-US)

Indima

Ingcweti Yokusekela Amakhasimende inesibopho sokuxazulula izinkinga zomkhiqizo kanye nokusekelwa kobuchwepheshe, ukuqinisekisa ukuxazulula izinkinga okunembile, kanye nokugcina amazinga aphezulu okusekelwa. Le ndima ihlanganisa ukwesekwa kanye nobunjiniyela obuphambili ngokusebenzisa uphenyo olusebenzayo lwezimbangela eziyinhloko, ukubhala phansi amaphutha, nokunikeza ulwazi oluhlobene nomkhiqizo ukuqinisekisa impumelelo yamakhasimende yesikhathi eside.

Uzokwenzanjani

Imisebenzi Yesibopho

  • Ukusekela Kobuchwepheshe & Ukuxazulula Izinkinga: Phatha amathikithi okusekela ngomqondo womphenyi, ubheke ngale kwesibonakaliso esibonakalayo ukuze uqonde ukuthi "kungani" ngemuva kwale nkinga.
  • Ukumela Impumelelo Yamakhasimende: Dlula ngale kwezimpendulo eziyisisekelo "zendlela yokwenza" ukuze unikeze isiqondiso samasu esisiza amakhasimende ukufeza imigomo yawo ethile (isb., "Ngiyabona ukuthi ubamba umcimbi omkhulu; nansi indlela yokuthuthukisa izilungiselelo zakho zabasebenzisi abangaphezu kuka-500").
  • Ukwanda Nokubambisana: Kusebenza njengebhuloho phakathi kokukhungatheka komsebenzisi kanye nesixazululo sethimba lobunjiniyela, ukuqinisekisa ukuthi "izwi lekhasimende" liyazwakala ngesikhathi sokubekwa phambili kweziphazamisi.
  • Ukumbiwa Kolwazi Nokuqonda: Thola amaphethini ezimweni zokusekela ukuze uphakamise ukuthuthukiswa komkhiqizo. Sebenzisa ilukuluku ukuhlola "izimo ezingaphandle" ngaphambi kokuba zibe yizinkinga ezisakazeke kabanzi.

Imiphumela elindelekile

  • Ukwaneliseka Okuphezulu Kwamakhasimende (CSAT/NPS): Amakhasimende azizwa ezwiwa futhi enikwe amandla, hhayi nje "ecutshungulwa".
  • I-Friction Encishisiwe: Ukuhlonza izithiyo ze-UX okusebenzayo okuholela ekutheni amathikithi "okwenza kanjani" anciphe ngokuphindaphindiwe.
  • Ukusebenza Kahle Kobunjiniyela: Isikhathi sobunjiniyela esincishisiwe esichithwa ekuphenyweni ngenxa yezinyathelo zokukhiqiza ezisezingeni eliphezulu, ezifuna ukwazi, neziphelele.

Amakhono Namakhono Adingekayo

Okufanele ube kahle kukho

Amakhono Namakhono Adingekayo

  • Ilukuluku Lokuzalwa: Umfutho wemvelo "wokubheka ngaphansi kwe-hood." Awunelisekile ngesisombululo; ufuna ukuqonda indlela uhlelo olusebenza ngayo ukuze uvimbele inkinga ukuthi ingaphinde yenzeke.
  • Intshisekelo Yomthelela Wamakhasimende: Umqondo wangempela "wokuwina nokuwina". Uyaziqhenya ngokubona ikhasimende liphumelela ekunikezeni isethulo esingenazinkinga ngenxa yosizo lwakho.
  • Uzwela Lokuhlaziya: Ikhono lokuhumusha ulimi olusetshenziswa kwezobuchwepheshe lube yizixazululo ezigxile kubantu, kanye nokuphikisana nalokho.
  • Ubuhle Bokuxilonga: Amakhono aqinile okuxazulula izinkinga ezindaweni ze-SaaS ezisekelwe kuwebhu (iziphequluli, amadivayisi, amanethiwekhi).
  • Ulwazi Lobuchwepheshe: Ubuchwepheshe neZoho, iHubSpot, iJira, kanye neConfluence.
  • Ukuxhumana: IsiNgisi esihle kakhulu esinomuzwa owusizo, ocacile, nokhuthazayo.

Izidingo ezibalulekile

  • Ukukhuluma kahle isiNgisi: Izinga lomdabu noma eliphakeme liyadingeka.
  • Experience: Okungenani iminyaka emi-2 ekusekelweni kwamakhasimende, ekuqeqeshweni, ekuqeqeshweni, noma endimeni ehlobene namakhasimende ku-SaaS.
  • Amakhono Wokwethula: Induduzo (ngokubhala/ngokushoyo) ngezwi eliwusizo, elicacile, nelikhuthazayo.
  • I-Tech Savvy: Ikhono lokufunda ngokushesha amathuluzi esofthiwe amasha (i-CRM, isofthiwe ye-Helpdesk, njll.).

Mayelana ne-AhaSlides

I-AhaSlides iyipulatifomu yokubandakanya izilaleli esiza abaholi, abaphathi, othisha, kanye nezikhulumi ukuxhumana nezilaleli zabo futhi kuvuselele ukuxhumana kwesikhathi sangempela.

Yasungulwa ngoJulayi 2019, i-AhaSlides manje ithembeke yizigidi zabasebenzisi emazweni angaphezu kuka-200 emhlabeni jikelele.

Umbono wethu ulula: ukusindisa umhlaba ezifundweni zokuqeqesha eziyisicefe, emihlanganweni elele, kanye namaqembu ahlelekile — islayidi esisodwa esihehayo ngesikhathi.

Siyinkampani ebhalisiwe eSingapore enezinkampani ezingaphansi kwayo eVietnam naseNetherlands. Ithimba lethu labantu abangaphezu kuka-50 lihlanganisa iVietnam, iSingapore, iPhilippines, iJapan kanye ne-UK, lihlanganisa imibono eyahlukahlukene kanye nomqondo womhlaba wonke.

Leli yithuba elijabulisayo lokufaka isandla kumkhiqizo we-SaaS womhlaba wonke okhulayo, lapho umsebenzi wakho ubumba khona ngqo indlela abantu abaxhumana ngayo, abasebenzisana ngayo, futhi abafunda ngayo emhlabeni jikelele.

Ulungele ukufaka isicelo?

  • Sicela uthumele i-CV yakho ku-ha@ahaslides.com (isihloko: “Uchwepheshe Wokusekela Amakhasimende”)