Yini eyenza umuntu abe ngumholi ophumelelayo? Ngemva kwamashumi eminyaka ocwaningo kanye nezifundo ezingenakubalwa, impendulo ayimayelana nokuzalwa uneziphiwo ezikhethekile. Ubuholi buyikhono elingafundwa futhi lithuthukiswe yinoma ubani ozimisele ukutshala umzamo.
Kungakhathaliseki ukuthi uhola iqembu elincane noma uphatha inhlangano yonke, ukuqonda nokuthuthukisa izimfanelo zobuholi eziyinhloko kubalulekile ukuze uphumelele. Ngokusho kwe-Centre for Creative Leadership, efunde ubuholi iminyaka engaphezu kwengu-50, abaholi abahle kakhulu babonisa njalo izici ezithile nokuziphatha okuphefumulela ukwethembana, okushukumisa amaqembu, kanye nokukhuthaza imiphumela.
Lo mhlahlandlela ophelele uhlola izimfanelo zobuholi ezingu-18 ezibalulekile, ezisekelwa ucwaningo kanye nezibonelo zangempela. Uzofunda hhayi nje ukuthi ziyini lezi zimfanelo, kodwa nokuthi ungazithuthukisa kanjani kuwe naseqenjini lakho.
Yini echaza ubuholi obuhle?
Ngaphambi kokucwila ezimfanelweni ezithile, kuyasiza ukuqonda ukuthi ubuholi busho ukuthini ngempela. Ubuholi budlula izikhundla zomsebenzi noma igunya. Emongweni walo, ubuholi yikhono lokuthonya nokuphefumulela abanye ukuthi basebenzele imigomo efanayo ngenkathi bedala indawo lapho abantu bengachuma khona.
Ucwaningo oluvela kuGallup lubonisa ukuthi abaholi abahle bagxila ekwakheni ubudlelwano, ekuthuthukiseni abantu, ekuholeni ushintsho, nasekukhuthazeni abanye. Bakha isiqondiso, ukuhambisana, kanye nokuzibophezela ngaphakathi kwamaqembu abo.
Okubalulekile, ubuholi buhlukile kubaphathi. Abaphathi bagxila ezinqubweni, ezinqubweni, nasekugcinweni kwezinhlelo. Abaholi baphefumulela umbono, bakhuthaza ukusungula izinto ezintsha, futhi baqondise abantu ngoshintsho. Ochwepheshe abaphumelela kakhulu bathuthukisa kokubili amakhono okuphatha kanye nawobuholi.
Ucwaningo olungemuva kwezimfanelo zobuholi
Ukuqonda ubuholi obuphumelelayo akuyona into yokuqagela. Ucwaningo lweminyaka eminingi oluvela ezikhungweni ezifana neHarvard Business School, iCentre for Creative Leadership, kanye neGallup luthole amaphethini afanayo kubaholi abaphumelelayo.
Ucwaningo oluyingqophamlando olushicilelwe ku I-Harvard Business Review bathole ukuthi nakuba izitayela zobuholi zingase zihluke, izimfanelo ezithile eziyisisekelo ziyavela kubo bonke abaholi abaphumelelayo kungakhathaliseki ukuthi imboni noma isimo sinjani. Lokhu kufaka phakathi ubuqotho, ikhono lokuxhumana, ubuhlakani bemizwa, kanye nekhono lokukhuthaza abanye.
Ucwaningo lwakamuva luqokomisa indlela izidingo zobuholi ezishintshe ngayo. Abaholi banamuhla kumele bahambe ezindaweni zomsebenzi ezixubile, bahole amaqembu omhlaba ahlukahlukene, futhi bazivumelanise ngokushesha noshintsho lwezobuchwepheshe. Lokhu kusho ukuthi izimfanelo zobuholi bendabuko zisabalulekile, kodwa amakhono amasha azungeze ukushelela kwedijithali kanye nobuhlakani bamasiko abaluleke kakhulu.
Izitayela zobuholi nokuthi zisetshenziswa nini
Izimo ezahlukene zidinga izindlela ezahlukene zobuholi. Ukuqonda izindlela ezahlukene zobuholi. izitayela zobuholi kukusiza ukuthi uvumelanise indlela yakho ngokusekelwe ezidingweni zeqembu lakho kanye nezinselele obhekene nazo.
Ubuholi bezinguquko
Abaholi abaguqula izinto bakhuthaza amaqembu abo ukuthi adlule okulindelwe ngombono kanye nesisusa. Bahle kakhulu ezinhlanganweni ezishintshayo noma eziphishekela imigomo ejulile. Laba baholi bagxila ekuthuthukiseni abantu kanye nokudala isiko lokusungula izinto ezintsha.
Ubuholi obuyizinceku
Abaholi abakhonzayo babeka phambili izidingo zeqembu labo ngaphezu kwezabo. Bagxila ekunikeni amandla, ukubambisana, kanye nokwakha ubudlelwano obuqinile. Lesi sitayela sisebenza kahle kakhulu ezinhlanganweni ezihlonipha inhlalakahle yabasebenzi kanye nentuthuko yesikhathi eside.
Ubuholi obunegunya
Akufanele kudidaniswe nabaholi abanegunya, abanegunya babeka isiqondiso esicacile ngenkathi bekhuthaza ukufaka isandla. Basungula umbono futhi banikeze isiqondiso ngenkathi benikeza amaqembu ukuzimela ekusebenzeni. Le ndlela isebenza kahle lapho kudingeka isiqondiso esicacile kodwa ubuchwepheshe beqembu kufanele busetshenziswe.
Ubuholi bokudlulisela
Abaholi abaphethe bathemba amaqembu abo ukuthi azokwenza izinqumo futhi athathe ubunikazi. Banikeza izinsiza kanye nokusekelwa kodwa bayeka ukuqondisa kwansuku zonke. Lesi sitayela siyasebenza kumaqembu anolwazi, azikhuthazayo.
Ubuholi obubambe iqhaza
Abaholi ababambe iqhaza bahilela ngenkuthalo amalungu eqembu ekwenzeni izinqumo. Bafuna imibono eyahlukene futhi bakhe ukuvumelana. Le ndlela ikhuthaza ukuzibandakanya futhi isebenza kahle ezinkingeni eziyinkimbinkimbi ezidinga ubuchwepheshe obuhlukahlukene.
Ubuholi bezentengiselwano
Abaholi bezentengiselwano basebenzisa izakhiwo ezicacile, imivuzo, kanye nemiphumela ukuze baqhube ukusebenza. Nakuba kungakhuthazi kangako njengobuholi obushintshayo, le ndlela ingasebenza kahle ezindaweni ezidinga ukunamathela ngokuqinile ezinqubweni nasezinqubweni.
Abaholi abaphumelelayo kakhulu abanamatheli esitayeleni esisodwa kodwa bavumelana nezimo ngokusekelwe ezimweni, besebenzisa izindlela ezahlukene ezimweni ezahlukene kanye namalungu eqembu.
Izimfanelo ezingu-18 ezibalulekile zomholi omuhle
1. Ubuqotho
Ubuqotho bakha isisekelo sobuholi obuphumelelayo. Abaholi abanobuqotho bavumelanisa izenzo zabo nezindinganiso zabo, balondoloza ukwethembeka ngisho noma kunzima, futhi bakha indawo yokwethembana.
Ucwaningo oluvela eSikhungweni Sobuholi Bokudala lubonisa ukuthi ubuqotho bubaluleke kakhulu kubaholi abaphezulu, njengoba buthinta isiko lenhlangano kanye nokuzibandakanya kwabasebenzi. Lapho abaholi bebonisa ubuqotho, amalungu eqembu angase athembe izinqumo, axhumane ngokukhululekile, futhi azibophezele emigomweni yenhlangano.
Indlela yokuyithuthukisa: Cacisa izindinganiso zakho eziyinhloko futhi uzenze zibonakale lapho wenza izinqumo. Uma wenza iphutha, livume obala bese uchaza ukuthi uzolixazulula kanjani. Landela izibopho zakho, ngisho nezincane.
2. Ukuxhumana okucacile
Abaholi abaphumelelayo bayazigqaja ngokudlulisa ulwazi ngokucacile, ukulalela ngenkuthalo, nokuvumelanisa indlela yabo yokuxhumana nezilaleli ezahlukene. Ukuxhumana kuhlala kubhekwa njengenye yamakhono obuholi abaluleke kakhulu kuzo zonke izimboni.
Ukuxhumana okuhle kuhilela okungaphezu nje kokukhuluma kahle. Kudinga ukulalela ngenkuthalo, ikhono lokufunda izinkomba ezingezona ezomlomo, kanye nokwazi ukuthi kufanele banikeze nini futhi kanjani izinhlobo ezahlukene zemiyalezo. Abaholi kumele baxhumane ngamasu, banikeze impendulo, baxazulule izingxabano, futhi bagqugquzele isenzo.
Ngokusho kocwaningo olushicilelwe ku-Harvard Business Review, ikhwalithi yokuxhumana kobuholi ithinta ngqo ukusebenza kweqembu kanye nemiphumela yebhizinisi.
Indlela yokuyithuthukisa: Prakthiza ukulalela ngokugxila ngokuphelele esipikheni ngaphandle kokuhlela impendulo yakho. Funa impendulo ngendlela yakho yokuxhumana. Shintsha izindlela zakho zokuxhumana (ubuso nobuso, ezibhaliwe, nezethulo) ukuze ufinyelele amalungu eqembu ahlukene ngempumelelo.
3. Ukuzazi
Abaholi abaziqondayo bayaqonda amandla abo, ubuthakathaka babo, izinto ezibabangela imizwa, nokuthi ukuziphatha kwabo kubathinta kanjani abanye. Le mfanelo ivumela abaholi ukuthi basebenzise amandla abo, balungise ubuthakathaka babo, futhi benze izinqumo ezingcono.
Ucwaningo lubonisa ukuthi abaholi abaziqaphelayo bakha amaqembu abandakanyeka kakhulu futhi bathola imiphumela engcono. Kodwa ngokumangalisayo, ucwaningo lwabaholi be-HR luthole ukuthi oyedwa kuphela kwabahlanu abaphathi abaqonda ngempela amandla abo kanye nezindawo zabo zokuthuthukiswa.
Ukuzazi kuhilela ukuqonda kokubili indlela ozibona ngayo kanye nendlela abanye abakubona ngayo. Kudinga ukuzicabangela ngobuqotho kanye nokuzimisela ukwamukela impendulo, ngisho noma ungakhululekile.
Indlela yokuyithuthukisa: Cela njalo impendulo kontanga, amalungu eqembu, kanye nabaphathi. Thatha ukuhlolwa kobuntu noma uhlu lwezinto eziphathelene nesitayela sobuholi. Gcina ijenali ukuze ucabange ngezinqumo zakho kanye nemiphumela yazo. Cabanga ngokusebenza nomeluleki noma umqeqeshi.
4. intelligence ngokomzwelo
Ukuhlakanipha ngokomzwelo (EQ) yikhono lokubona, ukuqonda, nokuphatha imizwa yakho ngenkathi ubona futhi uthonya imizwa yabanye. Abaholi abane-EQ ephezulu bahamba ngezingxoxo ezinzima ngempumelelo, bakhe ubudlelwano obuqinile, futhi bakhe izindawo zomsebenzi ezinhle kakhulu.
Ukubuyekezwa kocwaningo lwango-2023 kuthole ukuthi abaholi abanobuhlakani obuphezulu bemizwa bathuthukisa kakhulu ukusebenza kweqembu kanye nemiphumela yebhizinisi. I-World Economic Forum ibala ubuhlakani bemizwa phakathi kwamakhono ayi-15 aphezulu adingeka kakhulu esikhathini esizayo somsebenzi.
Indlela yokuyithuthukisa: Zijwayeze ukuqaphela izimpendulo zakho zemizwa ngaphambi kokusabela. Thuthukisa uzwela ngokucabangela ngenkuthalo imibono yabanye. Funda ukulawula imizwa yakho ezimweni ezicindezelayo ngokusebenzisa amasu afana nokuqaphela noma ukuzivocavoca ngokuphefumula.
5. umbono
Abaholi abakhulu babona ngale kwezinselele ezisheshayo ukuze baveze ikusasa elihehayo. Umbono unikeza isiqondiso, ukhuthaza ukuzibophezela, futhi usize amaqembu aqonde ukuthi umsebenzi wawo wansuku zonke unikela kanjani emigomweni emikhulu.
Ubuholi obunombono buhilela okungaphezu nje kokuba nemibono. Budinga ikhono lokuxhumana nalowo mbono ngezindlela abanye abangawuqonda futhi bazizwe beshukunyiswa yiwo. Ucwaningo oluvela eSikhungweni Sobuholi Bokudala lubonisa ukuthi abaholi abaqhutshwa yinhloso abaxhumanisa imisebenzi yansuku zonke nemiphumela enenjongo bathola ukuzibandakanya okuphezulu nemiphumela engcono.
Indlela yokuyithuthukisa: Chitha isikhathi ucabanga ngendlela efanele ngokuthi iqembu lakho noma inhlangano yakho kufanele ibe kuphi eminyakeni emi-3-5 ezayo. Zijwayeze ukuchaza lo mbono ngamagama alula nacindezelayo. Xhuma izindima zomuntu ngamunye nenhloso ebanzi njalo.
6. Ukuguquguquka
Esimweni sebhizinisi sanamuhla esishintsha ngokushesha, ukuzivumelanisa nezimo kubalulekile. Abaholi abavumelana nezimo bahlala besebenza kahle lapho izimo zishintsha, bashintsha amasu uma kudingeka, futhi basize amaqembu abo ukuba abhekane nokungaqiniseki.
Ikhono lokuzivumelanisa nezimo alisho ukuntuleka kokuqiniseka. Kunalokho, lihilela ukuhlala uvulekile kulwazi olusha, ukulungisa izindlela ezisekelwe emiphumeleni, nokuhlala uzolile lapho izinhlelo zishintsha.
Indlela yokuyithuthukisa: Ziphonsele inselelo yokuzama izindlela ezintsha zokuxazulula izinkinga ozaziyo. Zijwayeze ukushintsha izithiyo njengamathuba okufunda. Yakha induduzo ngokungaqondakali ngokwenza amaphrojekthi angaphandle kolwazi lwakho olujwayelekile.
7. Ukuthatha izinqumo
Abaholi kumele benze izinqumo eziningi, ngokuvamile ngolwazi olungaphelele kanye nokucindezelwa kwesikhathi. Abaholi abathatha izinqumo bahlaziya izimo ngokushesha, bazibophezele enkambweni yesenzo, futhi baqhubekele phambili ngokuzethemba ngenkathi behlala bevulelekile ekulungiseni uma kudingeka.
Ukungaqiniseki kudala ukungaqiniseki, kubambezele intuthuko, futhi kunciphisa ukuzethemba ebuholini. Kodwa-ke, ukwenza izinqumo akusho ukwenza izinqumo ngokuxhamazela. Kusho ukuqoqa ulwazi olufanele ngokushesha, ucabangele izici ezibalulekile, nokwenza izinqumo ngesikhathi esifanele.
Indlela yokuyithuthukisa: Zijwayeze ukwenza izinqumo ezincane ngokushesha ukuze wakhe ukuzethemba. Misa izinhlaka zokwenza izinqumo ukuze ungaphinde uhlole izindlela zokukhetha isikhathi ngasinye. Beka isikhathi esinqunyiwe sezinqumo bese unamathela kuzo.
I-8. Ukuziphendulela
Abaholi abanomthwalo wemfanelo bathatha umthwalo wemfanelo ngemiphumela, emihle nemibi. Ababasoli abanye lapho izinto zingahambi kahle, futhi balandela izibopho zabo njalo.
Ukudala isiko lokuziphendulela kuqala ngabaholi ukuzilingisa bona. Lapho abaholi bevuma amaphutha, bechaza indlela abacabanga ngayo, futhi bezibophezela ekuthuthukiseni, amalungu eqembu azizwa ephephile ngokuphatha ngendlela efanayo.
Indlela yokuyithuthukisa: Uma kukhona okungahambi kahle, zibuze ukuthi yini obungayenza ngendlela ehlukile ngaphambi kokubheka izici zangaphandle. Yabelana ngemigomo yakho esidlangalaleni futhi ubike ngentuthuko njalo. Vuma uma ungakahlangabezani nezibopho bese uchaza uhlelo lwakho lokuthuthukisa.
9. Uzwela
Uzwela luvumela abaholi ukuthi baqonde futhi babelane ngemizwa yabanye. Abaholi abanozwela bakha ubudlelwano obuqinile, bakha izindawo ezibandakanya wonke umuntu, futhi basabela kahle kakhulu ezidingweni zamalungu eqembu.
Nakuba uzwela lwalubhekwa njengekhono "elithambile", ucwaningo manje selukhombisa ukuthi lubalulekile ebuholini obuphumelelayo. Ubuholi obunozwela buhlotshaniswa kakhulu nenhlalakahle yabasebenzi futhi bungenza abaholi baphumelele kakhulu ngokuthuthukisa amakhono okuzazi nokulalela.
Indlela yokuyithuthukisa: Zijwayeze ukulalela ngokuzimisela ngaphandle kokuzama ukuxazulula izinkinga ngokushesha. Buza imibuzo ukuze uqonde imibono yabanye ngaphambi kokwabelana ngeyakho. Cabanga ngendlela izinqumo ezizothinta ngayo amalungu eqembu ahlukene.
10. Isabelo
Abaholi abaphumelelayo bayaqonda ukuthi abakwazi ukuzenzela yonke into ngokwabo. Ukunikeza abanye umsebenzi kuthuthukisa amalungu eqembu, kusabalalisa umthwalo womsebenzi ngendlela efanele, futhi kuqinisekisa ukuthi abaholi bangagxila emithwalweni yemfanelo ebaluleke kakhulu.
Ukunikeza abanye imisebenzi okuhle kuhilela okungaphezu nje kokukhipha imisebenzi. Kudinga ukuqonda amakhono nezinhloso zentuthuko zamalungu eqembu, ukunikeza okulindelwe okucacile, ukunikeza ukwesekwa okufanele, kanye nokwethemba abantu ukuthi bazokufeza lokho.
Indlela yokuyithuthukisa: Thola imisebenzi abanye abangayenza (noma ngabe ungayenza ngokushesha ekuqaleni). Nikeza umongo ocacile kanye nokulindelekile lapho uphathisa abanye. Melana nesifiso sokuphatha yonke into uma usuphathise abanye umthwalo wemfanelo.
11. Ukuqina
Abaholi abaqinile bayavuka emuva ekuhlulekeni, bahlale bezolile ngaphansi kwengcindezi, futhi basize amaqembu abo ukuba abhekane nobunzima. Babheka izinselele njengamathuba okukhula kunokuba kube yizithiyo ezingenakunqotshwa.
Ukuqina kubaluleke kakhulu endaweni yebhizinisi yanamuhla, ebonakala ngokushintsha okusheshayo, ukungaqiniseki, kanye nokuphazamiseka okungalindelekile. Abaholi ababonisa ukuqina bakhuthaza amaqembu abo ukuba akhuthazele phakathi nobunzima.
Indlela yokuyithuthukisa: Hlela kabusha izithiyo njengezipiliyoni zokufunda. Yakha inethiwekhi yokusekelana yontanga nabeluleki. Thuthukisa imikhuba yokulawula ukucindezeleka enempilo njengokuzivocavoca umzimba, ukulala ngokwanele, kanye nesikhathi sokuzindla.
12. Isibindi
Abaholi abanesibindi benza izinqumo ezinzima, banezingxoxo eziyinselele, futhi bathatha izingozi ezihleliwe uma kudingeka. Bakhulumela okulungile ngisho noma kungathandwa, futhi bazimisele ukuba sengozini.
Isibindi asisho ukungabi nokwesaba. Sisho ukuthatha isinyathelo naphezu kokwesaba noma ukungakhululeki. Ucwaningo lubonisa ukuthi abaholi abakhuthaza ukuphepha kwengqondo—lapho amalungu eqembu ezizwa ephephile khona ngokuthatha izingozi nokukhuluma—bakha amaqembu amasha, asebenza kahle kakhulu.
Indlela yokuyithuthukisa: Qala ngezenzo ezincane zesibindi ukuze wakhe ukuzethemba. Khuluma emihlanganweni uma unombono ohlukile. Xoxa ngezinkinga ngqo kunokugwema izingxoxo ezinzima.
13. Ukufunda okuqhubekayo
Abaholi abahle kakhulu bazibophezele ekufundeni nasekuthuthukisweni okuqhubekayo. Bahlala benelukuluku, bafuna ulwazi olusha, futhi bavumelanise izindlela zabo ngokusekelwe kulokho abakufundayo.
Emasimini ashintsha ngokushesha, ubuchwepheshe bangaphambilini buphelelwa yisikhathi ngokushesha. Abaholi ababeka phambili ukufunda babeka isibonelo emaqenjini abo futhi baqinisekise ukuthi bangaqondisa ngempumelelo izinselele ezintsha.
Indlela yokuyithuthukisa: Zibekele imigomo yokufunda ejwayelekile. Funda kabanzi ensimini yakho nasezindaweni eziseduze. Funa okuhlangenwe nakho okuphonsela inselelo ukucabanga kwakho kwamanje. Cela impendulo bese uyisebenzisela ukuthuthukisa.
14. Ukubonga
Abaholi ababonisa ukwazisa kwangempela bakha amaqembu azinikele kakhulu nanogqozi. Ukubonga kuqinisa ubudlelwano, kukhulisa isimilo, futhi kukhuthaza umzamo oqhubekayo.
Ucwaningo lubonisa ukuthi abasebenzi abazizwa bebongwa bakhiqiza kakhulu futhi mancane amathuba okushiya izinhlangano zabo. Kodwa abaholi abaningi bayayithatha kancane indlela ukwazisa kwabo okubaluleke ngayo kumalungu eqembu.
Indlela yokuyithuthukisa: Yenza ukwazisa okuqondile, okufika ngesikhathi kube umkhuba. Qaphela futhi ubonge kokubili impumelelo enkulu kanye nemizamo yansuku zonke. Bonga abantu esidlangalaleni uma kufaneleka futhi ngasese uma ukuqashelwa komuntu siqu kufaneleka kakhudlwana.
I-15. Ukusebenzisana
Abaholi ababambisene bayaqaphela ukuthi imiphumela emihle kakhulu ivela emibonweni ehlukahlukene besebenza ndawonye. Bakha amabhuloho phakathi kwamaqembu ahlukene, iminyango, kanye nezinhlangano ukuze bafeze imigomo efanayo.
Esimweni sebhizinisi sanamuhla esixhumene, ikhono lokusebenzisana ngaphesheya kwemingcele libaluleke kakhulu. Abaholi kumele basebenzisane ngempumelelo nabantu abavela ezizindeni ezahlukene, ezindaweni, kanye nasezindaweni zobuchwepheshe ezahlukene.
Indlela yokuyithuthukisa: Funa ngenkuthalo imibono evela emithonjeni eyahlukene lapho wenza izinqumo. Dala amathuba omsebenzi ohlanganisa imisebenzi eyahlukene. Lingisa ukuziphatha ngokubambisana ngokwabelana ngesikweletu nokwakha phezu kwemibono yabanye.
16. Ukucabanga ngamasu
Abaholi bamasu bahlaziya izimo ngezindlela eziningi, balindele izinselele namathuba esikhathi esizayo, futhi banqume indlela engcono kakhulu yokuqhubekela phambili. Balinganisela izidingo zesikhathi esifushane nemigomo yesikhathi eside.
Ukucabanga ngamasu kuhilela ukuqonda ukuthi izici ezahlukene zihlangana kanjani, ukuqaphela amaphethini, kanye nokwenza ukuxhumana abanye abangase bangakutholi. Kudinga ukuhoxa emisebenzini yansuku zonke ukuze ubone isithombe esibanzi.
Indlela yokuyithuthukisa: Zinike isikhathi njalo ekucabangeni okunesu kude nemisebenzi yansuku zonke. Funda izitayela zemboni yakho bese ulindela ukuthi zingathinta kanjani inhlangano yakho. Zijwayeze ukuhlela izimo zekusasa elihlukile elingenzeka.
17. Ubuqiniso
Abaholi bangempela bavumelanisa amazwi abo nezenzo zabo futhi abesabi ukuba yibo. Bakha ukwethembana ngokuhambisana nangokusobala mayelana nezindinganiso nezinhloso zabo.
Ubuqiniso akusho ukwabelana ngakho konke noma ukungabi nemingcele yobungcweti. Kusho ukuba qotho ekuxhumaneni kwakho, ukuvuma lapho ungenazo zonke izimpendulo, nokuhola kusuka ezindinganisweni zakho zangempela kunokuzama ukuba umuntu ongeyena.
Indlela yokuyithuthukisa: Khomba futhi uchaze izindinganiso zakho eziyinhloko. Thembeka ngamandla akho kanye nokulinganiselwa kwakho. Yabelana ngezindaba zomuntu siqu ezifanele ezisiza ithimba lakho ukuqonda umbono wakho kanye nezisusa zakho.
I-18. Ukuqiniseka
Abaholi abazethembayo bakholelwa emakhonweni abo futhi bakhuthaza ukuzethemba okufanayo kwabanye. Bazibekela imigomo emikhulu, babhekane nezinselele ngqo, futhi baqinisekise iphrojekthi ngisho nasezimweni ezingaqinisekile.
Ukuzethemba kuhlukile ekuzikhukhumezeni. Abaholi abazethembayo bayaqaphela lokho abangakwaziyo, bafuna imibono kwabanye, futhi bahlale bevulelekile ekutheni bangenzi iphutha. Ukuzethemba kwabo kuvela ekuzazini nasekuphumeleleni kwesikhathi esidlule kunokuba kube ukuzikhukhumeza.
Indlela yokuyithuthukisa: Yakha ikhono ngokulungiselela nokuzijwayeza. Gubha impumelelo yakho ukuze uqinise ukuzethemba okuhle. Gxila emandleni akho ngenkathi usebenza ukuthuthukisa izindawo zobuthakathaka. Funa izikhundla ezinweba amakhono akho kancane kancane.
Indlela yokuthuthukisa izimfanelo zobuholi
Ukuqonda lezi zimfanelo kuyisinyathelo sokuqala nje. Ukuzithuthukisa kudinga umzamo kanye nokuzijwayeza ngenhloso. Nazi izindlela ezisekelwe ebufakazini zokwakha amakhono akho obuholi:
Funa okuhlangenwe nakho okuhlukahlukene
Yenza amaphrojekthi angaphandle kwendawo yakho yokuzilibazisa. Zinikele emaqenjini asebenza ngezindlela ezahlukene. Yamukela imisebenzi enwetshiwe ekuphonsela inselelo yokuthuthukisa amakhono amasha. Ucwaningo lubonisa ukuthi okuhlangenwe nakho okuhlukahlukene kuphakathi kwezindlela eziphumelela kakhulu zokuthuthukisa amakhono obuholi.
Thola abeluleki namamodeli
Bheka abaholi obathandayo bese uhlaziya ukuthi yini ebenza baphumelele. Funa abeluleki abangakunikeza isiqondiso kanye nempendulo. Cabanga ngokusebenza nomqeqeshi ochwepheshe ukuze uthole ukwesekwa kwentuthuko komuntu siqu.
Prakthiza ukuzindla okuhlosiwe
Zindla njalo ngokuhlangenwe nakho kwakho kobuholi. Yini ehambe kahle? Yini obungayenza ngendlela ehlukile? Izenzo zakho zabathinta kanjani abanye? Ukugcina idayari yobuholi kungakusiza ukuthi ufunde kokubili empumelelweni nasekushiyeni.
Tshala imali ekufundeni okusemthethweni
Cabanga ngohlelo lokuqeqesha ubuholi, ama-workshop, noma ngisho neziqu ezithuthukisiwe zobuholi noma zokuphatha. Imfundo esemthethweni inikeza izinhlaka, amathuluzi, kanye namathuba okufunda ontanga asheshisa intuthuko.
Dala izihibe zempendulo
Funa ngenkuthalo impendulo evela kumalungu eqembu, ontanga, kanye nabaphathi. Sebenzisa ukuhlolwa kwama-degree angu-360 ukuze uqonde ukuthi abanye babona kanjani ubuholi bakho. Okubaluleke kakhulu, yenza ngokwempendulo oyitholayo.
Qala lapho ukhona
Awudingi isihloko sobuholi ukuze uthuthukise izimfanelo zobuholi. Funa amathuba okubonisa ubuholi endimeni yakho yamanje, kungaba ukuhola iphrojekthi, ukuqeqesha ozakwabo, noma ukuthatha isinyathelo sokuxazulula izinkinga.
Izinselele zobuholi ezivamile kanye nezixazululo
Ngisho nabaholi abanolwazi babhekana nezinselele eziphindaphindayo. Ukuqonda lezi zithiyo ezivamile nokuthi ungazixazulula kanjani kungasheshisa intuthuko yakho yobuholi.
Inselele: Ukulinganisela uzwela nokuziphendulela
Isixazululo: Uzwela kanye nokuziphendulela akuphikisani. Yiba nezingxoxo eziqotho mayelana nokusebenza kahle ngenkathi ubonisa ukuthi uyabakhathalela abantu njengabantu ngabanye. Beka okulindelwe okucacile ngenkathi unikeza ukwesekwa kokuhlangabezana nabo.
Inselele: Ukwenza izinqumo ngolwazi olungaphelele
Isixazululo: Yamukela ukuthi ngeke ube nolwazi oluphelele. Beka imigomo yesinqumo kusenesikhathi. Qoqa ulwazi olubaluleke kakhulu ngaphakathi kwesikhathi sakho esinqunyiwe, bese uzibophezela esinqumweni ngenkathi uhlala uvulekile ekulungiseni ngokusekelwe kudatha entsha.
Inselele: Ukunikeza abanye umsebenzi lapho ungakwazi ukukwenza ngokushesha wena ngokwakho
Isixazululo: Khumbula ukuthi umgomo wokudlulisela umsebenzi awukona nje ukuqeda umsebenzi kodwa nokuthuthukisa iqembu. Ekuqaleni ukutshala isikhathi ekudluliseni umsebenzi kuletha izinzuzo ngokwanda kwamandla eqembu kanye namandla akho akhululekile.
Inselele: Ukugcina ibhalansi yomsebenzi nempilo ngenkathi uhola
Isixazululo: Khombisa imingcele enempilo yethimba lakho. Vikela isikhathi sokucabanga ngamasu kanye nokuvuselela umuntu siqu. Khumbula ukuthi ubuholi obuzinzile budinga ukuzinakekela wena kanye nethimba lakho.
Inselele: Ukuhola phakathi koshintsho kanye nokungaqiniseki
Isixazululo: Khuluma njalo nangokwethembeka ngalokho okwaziyo nongakwaziyo. Bandakanya ithimba lakho ekuxazululeni izinkinga. Gxila kulokho ongakulawula ngenkathi uqaphela ukungaqiniseki.
Ubuholi endaweni yokusebenza yanamuhla
Uhlobo lomsebenzi lushintshe kakhulu eminyakeni yamuva nje, futhi ubuholi kumele buguquke kanye nalo. Abaholi banamuhla babhekene nezinselele ezihlukile ezidinga ukuzivumelanisa nezimfanelo zobuholi bendabuko nezimo ezintsha.
Amaqembu aholayo e-hybrid nakude
Abaholi banamuhla kumele balondoloze ubumbano lweqembu kanye namasiko ngaphandle kokuxhumana ubuso nobuso nsuku zonke. Lokhu kudinga ukuxhumana okunenhloso eyengeziwe, izindlela zokudala zokwakha iqembu, kanye nokwethemba ikhono lamalungu eqembu lokusebenza ngokuzimela.
Ubuholi obusebenzayo obukude buhilela ukuxhumana ngokweqile, ukudala amathuba ahlelekile okuxhumana okusemthethweni nokungekho emthethweni, kanye nokuba nenhloso enkulu yokuqaphela iminikelo.
Ukwamukela ukuhlukahluka kanye nokubandakanywa
Abaholi banamuhla basebenzisana namaqembu ahlanganisa amasiko ahlukene, izizukulwane, izizinda kanye nemibono. Lokhu kuhlukahlukana kungamandla, kodwa kudinga abaholi ukuthuthukisa ubuhlakani bamasiko nokudala izindawo ezihlanganisa wonke umuntu ngempela lapho wonke amazwi ezwakala khona.
Ukuzulazula ekuguqulweni kwedijithali
Njengoba ubuchwepheshe bushintsha indlela umsebenzi owenziwa ngayo, abaholi kumele baqondise amaqembu abo ngoshintsho oluqhubekayo. Lokhu kudinga ukuhlala benolwazi mayelana nezitayela zobuchwepheshe ngenkathi begxila ezintweni ezingabantu zokuphathwa koshintsho.
Ukusekela inhlalakahle nokuvimbela ukukhathala
Imingcele phakathi komsebenzi nokuphila komuntu siqu ayicacile, okwenza inhlalakahle yabasebenzi ibe yinto ebalulekile yobuholi. Abaholi kumele babeke phambili inhlalakahle yabo ngenkathi bedala izindawo lapho amalungu eqembu angachuma khona ngendlela eqhubekayo.
Ukulinganisa intuthuko yakho yobuholi
Wazi kanjani ukuthi uyathuthuka njengomholi? Nakuba ukuthuthukiswa kobuholi kuyindlela ende kunokuba kube yindawo okufanele uyihambe, lezi zinkomba zingakusiza ukuthi ulinganise intuthuko:
Ukuthuthukiswa kokusebenza kweqembu: Ingabe amalungu eqembu lakho athola imiphumela engcono ngokuhamba kwesikhathi? Ingabe athatha isinyathelo esengeziwe kanye nobunikazi?
Ukuzibandakanya kanye nokugcinwa: Ingabe abantu bafuna ukusebenza nawe? Ingabe ithimba lakho limatasa ngomsebenzi walo? Ingabe nigcina abadlali abahle?
Izitayela zempendulo: Uma ufuna impendulo ngokuhamba kwesikhathi, uyayibona yini intuthuko ezindaweni ogxile kuzo ekuthuthukiseni?
Okuhlangenwe nakho kwakho: Ingabe uzizwa uqiniseka kakhulu ngokusingatha izinselele zobuholi? Ingabe izimo ezinzima zizizwa zilawuleka kalula?
Ukuqhubeka komsebenzi: Ingabe unikezwa umthwalo wemfanelo owengeziwe kanye namathuba obuholi?
Khumbula ukuthi ukushiyeka kuyinto evamile. Ukuthuthukiswa kobuholi akuhambisani, futhi wonke umuntu ubhekene nezinselele. Okubalulekile ukuzibophezela kwakho ekuthuthukisweni okuqhubekayo.
Imibuzo ejwayelekile ukubuzwa
Iyiphi imfanelo ebaluleke kakhulu yomholi omuhle?
Nakuba zonke izimfanelo zobuholi zibalulekile, ucwaningo lugcizelela njalo ubuqotho njengesisekelo. Ngaphandle kobuqotho nokwethembeka, ezinye izimfanelo zobuholi azisebenzi kahle. Kodwa-ke, ikhwalithi ebaluleke kakhulu ingahluka ngokuya ngesimo kanye nalokho iqembu lakho elikudingayo kakhulu.
Ingabe abaholi bayazalwa noma benziwe?
Ucwaningo lubonisa ngokusobala ukuthi ubuholi bungafundwa futhi buthuthukiswe. Nakuba abanye abantu bengase babe nokuthambekela kwemvelo ezimfanelweni ezithile zobuholi, noma ubani angaba umholi ophumelelayo ngolwazi, intuthuko ehlosiwe, kanye nokuzijwayeza. Ucwaningo lweminyaka engaphezu kwengu-50 lwe-Centre for Creative Leadership luqinisekisa ukuthi ubuholi buyikhono elingathuthukiswa.
Kuthatha isikhathi esingakanani ukuthuthukisa izimfanelo zobuholi?
Ukuthuthukiswa kobuholi kuwuhambo oluqhubekayo kunokuba kube yindawo eqondile. Ungabona intuthuko ezindaweni ezithile zingakapheli izinyanga ngomzamo ogxile, kodwa ukuba ngumholi ophelele ngokuvamile kuthatha iminyaka yokuhlangenwe nakho okuhlukahlukene. Ukuthuthukiswa kobuholi okuningi kwenzeka ngokuhlangenwe nakho emsebenzini kuhlangene nokuzindla nokufunda okusemthethweni.
Ingabe abantu abathule bangaba abaholi abaphumelelayo?
Impela. Abaholi abathanda ukuzihlanganisa bavame ukuba ngcono ekulaleleni, ekucabangeni ngendlela ehlelekile, nasekukheni ubudlelwano obujulile bomuntu nomuntu. Izimfanelo ezahlukene zobuholi zifanela izinhlobo ezahlukene zobuntu. Isihluthulelo ukuqonda amandla akho emvelo nokuthuthukisa amakhono ahambisanayo.
Uyini umehluko phakathi komholi nomphathi?
Abaholi bagxila embonweni ophefumulelayo, ekushayeleni ushintsho, nasekuthuthukiseni abantu. Abaphathi bagxila ezinqubweni, ekufezeni izinhlelo, nasekulondolozeni izinhlelo. Ochwepheshe abangcono kakhulu bathuthukisa kokubili amakhono obuholi kanye nokuphatha, bewasebenzisa njengoba izimo zidinga.
Ngingabuqhuba kanjani ubuholi ngaphandle kwendima yobuholi ehlelekile?
Ungabonisa ubuholi kungakhathaliseki ukuthi ungumuntu onjani ngokuthatha isinyathelo kumaphrojekthi, ukuqeqesha abanye, ukuxazulula izinkinga ngendlela ephumelelayo, kanye nokuthonya ushintsho oluhle. Funa amathuba okuhola amaqembu angakahleleki, ukuzithandela kumaphrojekthi ahlanganisa imisebenzi eminingi, noma ukuthatha ubunikazi bentuthuko endaweni yakini.
Kuthiwani uma ngokwemvelo ngintula izimfanelo ezithile zobuholi?
Wonke umuntu unamandla emvelo nezindawo ezidinga ukuthuthukiswa. Isihluthulelo ukuzazi: qonda izikhala zakho bese usebenza ngamabomu ukuthuthukisa lezo zindawo ngenkathi usebenzisa amandla akho. Cabanga ngokubambisana nabanye abamandla abo ahambisana nawe.
Ngingazi kanjani ukuthi iyiphi indlela yobuholi okufanele ngiyisebenzise?
Abaholi abaphumelela kakhulu bavumelanisa isitayela sabo nesimo. Cabanga ngezinga lesipiliyoni seqembu lakho, ukuphuthuma kwesimo, ubunzima benselelo, kanye nokuthi yini ezosebenzela kangcono intuthuko yeqembu lakho. Ulwazi kanye nokuzindla kuzokusiza ukuthi wenze lezi zinqumo ngokushesha ngokuhamba kwesikhathi.
Ukuthatha okhiye
Ukuba ngumholi ophumelelayo kuwuhambo lokufunda nokuthuthuka okuqhubekayo. Nanka amaphuzu abalulekile okufanele uwakhumbule:
- Ubuholi buyikhono elifundwayo noma ubani angalithuthukisa ngolwazi, ukuzindla, kanye nokuzijwayeza ngenhloso
- Izimfanelo ezingu-18 ezibalulekile zobuholi zifaka phakathi ubuqotho, ukuxhumana, ukuzazi, ukuhlakanipha ngokomzwelo, umbono, ukuzivumelanisa nezimo, nokuningi.
- Izitayela ezahlukene zobuholi zifanelana nezimo ezahlukene; abaholi abahle kakhulu bavumelanisa indlela yabo ngokusekelwe kumongo
- Ubuholi besimanje budinga ukuzulazula emsebenzini oxubile, ukwamukela ukuhlukahluka, nokusekela inhlalakahle yeqembu
- Ukuthuthukiswa kobuholi kwenzeka ngokuhlangenwe nakho okuhlukahlukene, ukufuna impendulo, ukuzijwayeza ukuzindla, kanye nokufunda okusemthethweni
- Awudingi isihloko sobuholi esisemthethweni ukuze uqale ukuthuthukisa nokubonisa izimfanelo zobuholi
Abaholi abanomthelela omkhulu yilabo abazibophezele ekuthuthukiseni okuqhubekayo, abahlala beqotho ezindinganisweni zabo, futhi bagxile ekuthuthukiseni abanye ngenkathi bezithuthukisa bona.
Qala ngokukhomba izimfanelo ezingu-2-3 okufanele uzithuthukise kuqala. Funa amathuba okuzijwayeza. Cabanga ngokuhlangenwe nakho kwakho. Qoqa impendulo. Futhi khumbula ukuthi wonke umholi omkhulu waqala lapho ukhona manje—ezimisele ukuba ngcono.
