Kuyini Ukuziphatha Kwenhlangano? Ukuqonda Umnyombo Wezabasebenzi

Ezweni eliyinkimbinkimbi lebhizinisi, ukuqonda ukuziphatha kwenhlangano kubalulekile. Kodwa kuyini ngempela ukuziphatha kwenhlangano? Kuyinkambu yezinhlanga ezahlukene ehlola ukuziphatha kwabantu ngabanye, amaqembu, nezinhlaka ngaphakathi kwenhlangano. Umgomo wayo oyinhloko uwukusebenzisa lolu lwazi ukuze kuthuthukiswe ukusebenza kahle nokusebenza kahle kwenhlangano. 

Okuqukethwe

• Kuyini Ukuziphatha Kwenhlangano?
• Ukubaluleka Kokuziphatha Kwenhlangano
• 4 Izingxenye Ezibalulekile Zokuziphatha Kwenhlangano
  • Ukuziphatha Ngamunye
  • Ukuziphatha Kweqembu
  • Isakhiwo Senhlangano Namasiko
  • Izinqubo Zenhlangano Nokuphathwa Koshintsho
  • Umthelela Wokuziphatha Kwenhlangano Ezenzweni Zabasebenzi
• Ukuqashwa kanye Nokukhethwa
  • Ukuqeqesha nokuThuthukiswa
  • Ukuphathwa kokusebenza
  • Ubudlelwano Babasebenzi
  • Shintsha Ukuphathwa
• Ukukusonga

Ake singene esicini esiwumongo wokuziphatha kwenhlangano kanye nokubaluleka kwakho endaweni yokusebenza yesimanje.

Kuyini Ukuziphatha Kwenhlangano?

Ukuziphatha kwenhlangano kuyinkambu yemikhakha eminingi esuselwa kusayensi yezengqondo, isayensi yezokuhlalisana kwabantu, i-anthropology, nesayensi yokuphatha. Inhloso yayo eyinhloko ukuqonda ukuziphatha komuntu ezindaweni zenhlangano, inhlangano ngokwayo, kanye nokusebenzelana phakathi kwalokhu kokubili.

Lo mkhakha wocwaningo uphenya umthelela abantu, amaqembu kanye nezinhlaka ezinawo ekuziphatheni kwenhlangano. Inhloso ukubikezela ukuziphatha okunjalo nokusebenzisa lolu lwazi ekuthuthukiseni ukusebenza kahle kwenhlangano.

Ukubaluleka Kokuziphatha Kwenhlangano

Ucwaningo lokuziphatha kwenhlangano lubalulekile endaweni yesimanje yebhizinisi. Inikela ekuphathweni nempilo yanoma iyiphi inhlangano, inikela ngemininingwane ebalulekile namathuluzi okubhekana nezici zomuntu zendawo yokusebenza, ekugcineni okuholela ekusebenzeni okuthuthukisiwe kwenhlangano, ukusebenza kahle, nokusimama.

• Ukuqonda i-Workforce Dynamics: Ukuziphatha kwenhlangano kunikeza imininingwane ejulile yokuthi abantu baziphatha kanjani ngaphakathi kwenhlangano. Ukuqonda lezi zinguquko kusiza abaphathi nabaholi ukuthi balindele futhi baphathe izinselele ezivela ekuziphatheni komuntu ngamunye neqembu.
• Ukuphatha Okuphumelelayo Nobuholi: Ukuqonda ukuziphatha kwenhlangano kuhlomisa abaholi nabaphathi ngamakhono okukhuthaza abasebenzi, ukuphatha ukuguquguquka kweqembu, nokuxazulula izingxabano. Lokhu kubaluleke kakhulu ezindaweni ezehlukene zokusebenza lapho amasiko nobuntu obuhlukahlukene buhlanganyela khona.
• Ukuthuthukiswa Kwenhlalakahle Yabasebenzi Nokwaneliseka: Ukuziphatha kwenhlangano kunikeza imininingwane esiza izinhlangano ziqonde ukuthi yini ekhuthaza abasebenzi, yini ebenza baneliseke, nokuthi bangakwazi kanjani ukukhiqiza kakhudlwana. Abasebenzi abashadile ngokuvamile bakhiqiza kakhulu futhi bazinikele enhlanganweni yabo.
• Isiza Ukuphathwa Koshintsho: Ezweni lanamuhla lebhizinisi elisheshayo, ushintsho alushintshi. I-OB inikeza izinhlaka zokulawula izinguquko zenhlangano ngempumelelo. Ukuqonda indlela abantu abasabela ngayo ekushintsheni nezindlela ezingcono kakhulu zokuxhumana ngoshintsho kubalulekile ukuze kuncishiswe ukumelana nokuqinisekisa ukuguquguquka okushelelayo.
• Ithuthukisa Isiko Lenhlangano Elingcono: Isiko lenhlangano linomthelela omkhulu ekuziphatheni kwabasebenzi kanye nokusebenza kwenhlangano. Isiko eliqinile lihambisana namagugu nezinjongo zenhlangano futhi likhuthaza umuzwa wokuzazi nokuba ngowabanye phakathi kwabasebenzi.
• Isekela Ukwehlukahlukana kanye Nokuhlanganisa: Njengoba izindawo zokusebenza ziya ngokuya zihlukahluka, ukuqonda ukuziphatha kwenhlangano kusiza izinhlangano zazise futhi zihlanganise imibono eyahlukene. Lokhu akugcini nje ngokukhuthaza ukubandakanywa kodwa kuphinde kuqhubekisele phambili ukuqamba izinto ezintsha nokudala.
• Ukwenziwa Kwezinqumo Zamasu: Izimiso zokuziphatha zenhlangano zisiza ekwenzeni izinqumo zamasu angcono ngokucabangela isici somuntu kuwo wonke amasu enhlangano. Lokhu kuqinisekisa ukuthi izinqumo maningi amathuba okuba zamukelwe futhi zisetshenziswe ngempumelelo.

4 Izingxenye Ezibalulekile Zokuziphatha Kwenhlangano

Ukuziphatha kwenhlangano kuyinkambu eyinkimbinkimbi futhi enezici eziningi engahlukaniswa kabanzi ibe izingxenye ezine ezibalulekile. Ngayinye yalezi zingxenye idlala indima ebalulekile ekuqondeni nasekuthuthukiseni ukusebenza kwezinhlangano.

Ukuziphatha Ngamunye

Le ngxenye igxile ekuziphatheni, ezimweni zengqondo, nasekusebenzeni kwabasebenzi ngabanye ngaphakathi kwenhlangano. Lesi sici sibalulekile ngoba ilungu ngalinye lenhlangano liletha ubuntu balo obuhlukile, ulwazi lwabo, kanye nemibono yabo emsebenzini, okunomthelela endleleni abasebenzisana ngayo nabanye, ukusebenza kwabo komsebenzi, kanye negalelo labo jikelele enhlanganweni.

Izindawo ezibalulekile ongazithakaselayo zihlanganisa:

• Ubuntu: Indlela izici eziyingqayizivele nezici zomuntu ezithonya ngayo ukuziphatha kwakhe nokusebenzisana emsebenzini.
• ukubona: Indlela abantu abahumusha ngayo futhi bawenza ngayo umqondo ngendawo yabo yenhlangano.
• Motivation: Yini eyenza abantu ngabanye benze ngezindlela ezithile nokuthi bangasithuthukisa kanjani isisusa sabo sokuthuthukisa ukusebenza.
• Ukufunda Nokuthuthukiswa: Izinqubo abasebenzi abathola ngazo noma baguqule amakhono, ulwazi, nokuziphatha.
• Izimo: Lokhu ukuhlola abasebenzi abanakho mayelana nezici ezihlukahlukene zendawo yabo yokusebenza, njengomsebenzi wabo, ozakwabo, noma inhlangano ngokwayo. 
• Ukuthatha Izinqumo kanye Nokuxazulula Izinkinga: Lokhu kuhlanganisa ukuqonda izitayela ezahlukene zokwenza izinqumo, ukusetshenziswa kokwahlulela, kanye nokusetshenziswa kwamakhono okucabanga okujulile.

Ukuziphatha Kweqembu

Ukuziphatha kweqembu kuzilungiselelo zenhlangano kusho izenzo, ukusebenzelana, namandla okwenzeka phakathi kwabantu ngabanye lapho behlangene ngamaqembu noma amaqembu. Ukuqonda ukuziphatha kweqembu kubalulekile ezinhlanganweni ngoba kungaba nomthelela omkhulu ekusebenzeni okuphelele, ukwaneliseka kwabasebenzi, kanye nokuzuza kwezinjongo zenhlangano.

Lokhu kuhlanganisa isifundo salokhu:

• Amaqembu Eqembu: Indlela abantu abahlanganyela ngayo, ababambisana ngayo, futhi bafinyelele imigomo phakathi kweqembu.
• Amaphethini Okuxhumana: Ukugeleza kolwazi phakathi kwamaqembu, okuhlanganisa nezithiyo ekuxhumaneni okuphumelelayo.
• Izitayela Zobuholi Nokuphatha: Ukuthi ubuholi nokuphatha okuhlukene kuthinta kanjani ukuziphatha nokusebenza kweqembu.
• Ukungqubuzana Nokuxoxisana: Isimo sokungqubuzana phakathi kwamaqembu namasu okuxoxisana nokuxazulula izingxabano.
• Izimiso Zeqembu kanye Nokuvumelana: Amaqembu azakhela eyawo imikhuba, okungamazinga okuziphatha okwabelwana ngawo amalungu okulindeleke ukuba awalandele.
• Amandla Nepolitiki NgamaQembu: Amandla phakathi kweqembu, njengokuthi ubani ophethe igunya nokuthi lisetshenziswa kanjani, angaba nomthelela ekuziphatheni kweqembu.

Isakhiwo Senhlangano Namasiko

Lezi yizici ezimbili ezibalulekile zokuziphatha kwenhlangano ezinomthelela omkhulu endleleni inkampani esebenza futhi esebenza ngayo. Kokubili kudlala indima ebalulekile ekulolongeni ukuziphatha nezimo zengqondo zabasebenzi, futhi ukuziqonda kubalulekile ekuphatheni ngempumelelo nasekuholeni.

Izici ezibalulekile zokuziphatha kweqembu zifaka:

• Idizayini nesakhiwo senhlangano: Indlela ukwakheka kwenhlangano okuthinta ngayo ukusebenza kwayo nokuziphatha kwabasebenzi.
• Amasiko Enhlangano: Amagugu okwabelwana ngawo, izinkolelo, kanye nezinkambiso ezakha indawo yomphakathi nokuziphatha ngaphakathi kwenhlangano.
• Amandla Nepolitiki: Iqhaza lokuguquguquka kwamandla nokuziphatha kwezepolitiki ekubumbeni impilo yenhlangano.

Izinqubo Zenhlangano Nokuphathwa Koshintsho

Le ndawo igxile ekuguquguqukeni kwenhlangano kanye nezinqubo ezehlukene ezisekela noma eziqhuba lezi zinguquko. Le ndawo ibalulekile ekuqinisekiseni ukuthi izinhlangano zizivumelanisa ngempumelelo nezinselele namathuba angaphakathi nawangaphandle. 

Ake sihlole izihloko ezibalulekile kule ndawo:

• Shintsha Ukuphathwa: Shintsha ukuphathwa ibhekana namasu nezinqubo zokulawula uguquko lwenhlangano ngempumelelo.
• Izinqubo Zokwenza Izinqumo: Indlela izinqumo ezenziwa ngayo ezinhlanganweni kanye nezici ezinomthelela kulezi zinqubo.
• Amasha kanye nokudala: Ukukhuthaza indawo ekhuthaza ukusungula izinto ezintsha nokuxazulula izinkinga.

Umthelela Wokuziphatha Kwenhlangano Ezenzweni Zabasebenzi

Ukuziphatha kwenhlangano kuthonya izici ezihlukahlukene zemisebenzi yakwa-HR, kusukela ekuqasheni nasekukhethweni kuya ekuqeqeshweni, ekuthuthukisweni, nasekulawuleni ukusebenza. Nansi incazelo enemininingwane yokuthi ukuziphatha kwenhlangano kuyilolonga kanjani izinqubo ze-HR:

Ukuqashwa kanye Nokukhethwa

Ukuziphatha kwenhlangano kugcizelela ukubaluleka kokuqhathanisa ubuntu bomuntu namagugu nomsebenzi nesiko lenhlangano. Lokhu kuqonda kusiza ochwepheshe bakwa-HR bakhe izincazelo zemisebenzi ezisebenza kahle kakhudlwana, bakhethe imigudu efanele yokuqasha, futhi baklame izinqubo zenhlolokhono ezingahloli nje amakhono kodwa nezingahlolisiswa kahle isiko nomsebenzi.

Ngaphezu kwalokho, imininingwane evela ezifundweni zokuziphatha kwenhlangano mayelana nezinzuzo zenhlobonhlobo yomhlahlandlela wabasebenzi bakwa-HR ekusebenziseni amasu okuqasha abandakanya wonke umuntu, okuhloswe ngawo ukwakha abasebenzi abaletha imibono eyahlukene nezindlela zokuxazulula izinkinga.

Ukuqeqesha nokuThuthukiswa

Amathiyori wokuziphatha kwenhlangano, njengezitayela zokufunda nezimiso zokufunda kwabantu abadala, azisa ukwakheka kwezinhlelo zokuqeqesha. I-HR isebenzisa le mininingwane ukudala ukuqeqeshwa okungasekelwe emakhono kuphela kodwa futhi okugxile ekuthuthukiseni ukuxhumana, ukusebenzisana kweqembu, nobuholi.

Ukuziphatha kwenhlangano nakho kuvumela ukuqonda kwezifiso zabasebenzi kanye nezisusa zokukhuthaza, okuyindawo ebalulekile ku-OB, eyenza u-HR akwazi ukuhlela izinhlelo zokuthuthukisa umuntu ngamunye kanye nokuhlela ukulandelana ngempumelelo.

Ukuphathwa kokusebenza

Ukuziphatha kwenhlangano kunikeza imibono eyahlukene yokugqugquzela (isb., isigaba sezidingo ze-Maslow, ithiyori yezinto ezimbili yakwa-Herzberg) u-HR angasebenzisa ukuklama amasistimu okuphatha ukusebenza. Lezi zinhlelo zihlose ukugqugquzela abasebenzi ngokuqashelwa, imiklomelo, namathuba okuthuthuka emisebenzini.

Ngaphezu kwalokho, ukuziphatha kwenhlangano kugcizelela ukubaluleka kwempendulo ephumelelayo. I-HR ihlanganisa lokhu ngokwakha izinhlelo zokuhlola ukusebenza ezakhayo, ezivamile, futhi ezihambisana nezinjongo zomuntu ngamunye nezenhlangano.

Ubudlelwano Babasebenzi

Ukuziphatha kwenhlangano kunikeza imininingwane ekulawuleni ukungqubuzana namasu okuxazulula. U-HR usebenzisa lawa masu ukuze asingathe izingxabano zasemsebenzini, eqinisekisa indawo yokusebenza evumelanayo.

Shintsha Ukuphathwa

Ukuziphatha kwenhlangano kunikeza izinhlaka zokuqonda ukuthi abasebenzi basabela kanjani ekushintsheni. I-HR isebenzisa lolu lwazi ukuze ihlele izinguquko, iqinisekise ukuxhumana okucacile, ukuqeqeshwa, nokusekelwa kwabasebenzi ukuze kudambise izinguquko futhi kunciphise ukumelana.

Ukuyihlanganisa!

Ukusebenzisana phakathi kokuziphatha kwenhlangano nezinsiza zabantu kubalulekile ekuthuthukisweni okuphelele nokuphathwa kwabasebenzi benhlangano. Nakuba ukuziphatha kwenhlangano kunikeza isisekelo sethiyori sokuqonda ukuziphatha kwabasebenzi, izinsiza zabantu zihumusha le mininingwane ibe amasu nezinqubo ezisebenzayo. 

Ukuqonda ukuthi kuyini ukuziphatha kwenhlangano nokubaluleka kwakho kubalulekile kunoma iyiphi inhlangano efuna ukuthuthukisa ukusebenza kahle kwendawo yokusebenza, ukuthuthukisa ukwaneliseka kwabasebenzi, kanye nokugqugquzela indawo yokusebenza enhle nekhiqizayo. Lolu lwazi luvumela abaholi nabaphathi ukuthi bazulazule ngokuphumelelayo ubunzima bokusebenzelana kwabantu nokuziphatha ngaphakathi kwenhlangano.