Introduction
Malo ogulitsa ndi zipinda zowonetsera akuyembekezeka kupereka zambiri kuposa zogulitsa - ndi komwe makasitomala amayembekezera kuphunzira, kufufuza, ndi kufananiza asanapange chisankho. Koma ogwira ntchito nthawi zambiri amavutika kuti apereke maphunziro akuzama, osasinthika azinthu pokambirana zamagulu, mafunso a kasitomala, ndi mizere yolipira.
Ndi zida zodzipangira nokha, zolumikizirana ngati AhaSlides, ogulitsa amatha kusandutsa sitolo iliyonse kukhala a malo ophunzirira okhazikika-Kupatsa makasitomala ndi ogwira nawo ntchito mwayi wopeza chidziwitso cholondola, chochita zinthu chomwe chimathandizira zisankho zabwinoko komanso kusinthasintha kwamphamvu.
Kodi n’chiyani chikulepheretsa maphunziro a makasitomala pankhani yogulitsa zinthu?
1. Nthawi yochepa, zofuna zovuta
Ogwira ntchito zogulitsa malonda ali ndi maudindo ambiri, kuyambira pakubwezeretsanso katundu mpaka kuthandiza makasitomala ndikugwira ntchito zogulitsa. Izi zimalepheretsa luso lawo lopereka maphunziro olemera, osasinthasintha pa chinthu chilichonse.
2. Mauthenga osasinthasintha pakati pa ogwira ntchito
Popanda ma module ophunzitsira kapena zolembedwa zofananira, antchito osiyanasiyana amatha kufotokoza zomwezo m'njira zosiyanasiyana - zomwe zimadzetsa chisokonezo kapena kuphonya mtengo.
3. Chiyembekezo cha makasitomala chikukwera
Pazinthu zovuta kapena zamtengo wapatali (zamagetsi, zida, mipando, zodzoladzola), makasitomala amafuna chidziwitso chozama - mawonekedwe, mapindu, kufananitsa, zochitika za ogwiritsa ntchito - osati kungogulitsa. Popanda kupeza maphunziro amenewo, ambiri amazengereza kapena kusiya kugula.
4. Njira zogwiritsira ntchito pamanja sizikukula
Mawonetsero amodzi ndi amodzi amawononga nthawi. Kukonzanso timabuku tazinthu ndikokwera mtengo. Kuphunzitsa pakamwa sikusiya njira yowunikira. Ogulitsa amafunikira njira ya digito yomwe imakulitsa, kusinthira mwachangu, ndipo imatha kuyeza.
Chifukwa chake maphunziro a makasitomala amapereka phindu lenileni la malonda
Ngakhale maphunziro ambiri okhudza maphunziro amakasitomala amachokera ku SaaS, mfundo zomwezi zimagwiranso ntchito pakugulitsa:
- Makampani omwe ali ndi mapulogalamu ophunzitsira makasitomala okhazikika adawona avareji 7.6% yowonjezera ndalama.
- Kumvetsetsa kwazinthu kumawonjezeka ndi 38.3%, ndipo kukhutira kwamakasitomala kunakwera 26.2%, malinga ndi kafukufuku wa Forrester-backed. (Intellum, 2024)
- Makampani omwe amatsogolera pazokumana ndi makasitomala amakulitsa ndalama 80% mwachangu kuposa omwe akupikisana nawo. (SuperOffice, 2024)
Pogulitsa, kasitomala wophunzira amakhala ndi chidaliro komanso amatha kusintha-makamaka akamva kuti akudziwitsidwa, osakakamizidwa.
Momwe AhaSlides amathandizira magulu ogulitsa
Zambiri zojambulira ndi makanema ndi zinthu zobisika
Zowonetsera za AhaSlides zimapitilira masitepe okhazikika. Mutha kuyika zithunzi, ziwonetsero zamakanema, makanema ofotokozera, masamba, maulalo azinthu, komanso mafomu oyankha - kupangitsa kuti kabuku kakhale kothandiza.
Kuphunzira nokha pang'onopang'ono kwa makasitomala ndi antchito
Makasitomala ajambule khodi ya QR yowoneka m'sitolo ndikuwona tsatanetsatane wazinthu zomwe zasinthidwa. Ogwira ntchito amamaliza ma module omwewo kuti awonetsetse kuti mauthenga amagwirizana. Chilichonse chimapezeka nthawi iliyonse, kulikonse.
Mafunso amoyo ndi zochitika zosewera pa intaneti
Pangani mafunso anthawi yeniyeni, mavoti, kapena magawo a "spin-to-win" pazochitika. Zimapanga buzz, zimalimbikitsa kufufuza, ndi kulimbikitsa kumvetsetsa kwazinthu.
Kusanthula kwa kugwidwa ndi kukhudzidwa kwa atsogoleri
Ma slide module ndi mafunso amatha kusonkhanitsa mayina, zokonda, ndi mayankho. Tsatirani mafunso omwe sanaphonye, komwe ogwiritsa ntchito amatsikira, ndi zomwe zimawakonda kwambiri—zonsezo kuchokera ku ma analytics okhazikika.
Kusintha mwachangu, kosavuta kukula
Kusintha kumodzi ku slide kumasintha dongosolo lonse. Palibe zolembedwanso. Palibe kuphunzitsanso. Chipinda chilichonse chowonetsera chimakhala chogwirizana.
Milandu yogwiritsira ntchito pogulitsa: momwe mungagwiritsire ntchito AhaSlides m'sitolo
1. Kuphunzira kodzitsogolera kudzera mu QR code yomwe ikuwonetsedwa
Sindikizani ndikuyika a Khodi ya QR pamalo owonekera pafupi ndi zinthu zomwe zawonetsedwa. Onjezani chidziwitso ngati: "📱 Jambulani kuti muwone zinthu, yerekezerani zitsanzo, ndikuwona chiwonetsero chachangu!"
Makasitomala ajambulitsa, sakatulani ulaliki wapa media media, ndikusankha kupereka ndemanga kapena kupempha thandizo. Lingalirani kuchotsera pang'ono kapena voucher mukamaliza.
2. Kutenga nawo mbali pa zochitika m'sitolo: mafunso amoyo kapena kafukufuku
Pakumapeto kwa sabata yoyambitsa malonda, yambitsani mafunso pazogulitsa pogwiritsa ntchito AhaSlides. Makasitomala amalumikizana kudzera pa mafoni awo, kuyankha mafunso, ndipo opambana amalandira mphotho. Izi zimakopa chidwi ndikupanga mphindi yophunzirira.
3. Kuphunzitsa antchito ndi zinthu zina
Gwiritsani ntchito chiwonetserochi chodzichitira nokha kuti muphunzitse olembedwa ntchito atsopano. Mutu uliwonse umatha ndi mafunso kuti muwone kumvetsetsa. Izi zimatsimikizira kuti membala aliyense wa timu apereka uthenga womwewo.
Ubwino kwa ogulitsa
- Makasitomala odziwa zambiri = malonda ambiri: Kufotokozera momveka bwino kumalimbitsa chikhulupiriro ndikufulumizitsa kupanga zisankho.
- Kuchepetsa kupsinjika kwa antchito: Lolani makasitomala aphunzire pomwe ogwira ntchito amayang'ana kwambiri kutseka kapena kuyang'anira ntchito.
- Mauthenga ofanana: Pulatifomu imodzi, uthenga umodzi - woperekedwa molondola m'malo onse.
- Yokwera mtengo komanso yokwera mtengo: Kupanga zinthu kamodzi kokha kumatha kugwiritsidwa ntchito m'masitolo angapo kapena zochitika.
- Kusintha koyendetsedwa ndi data: Dziwani zomwe makasitomala amasamala, komwe amasiya, komanso momwe mungasinthire zomwe zili m'tsogolo.
- Kukhulupirika kudzera mu kuyanjana: Zomwe zimachitikira komanso zothandiza kwambiri, makasitomala amatha kubwereranso.
Malangizo okulitsa mphamvu
- Pangani zomwe zili ndi mzere wazinthu, kuyang'ana pa ma SKU ovuta / apamwamba kwambiri poyamba.
- Ikani manambala a QR pamalo ofunikira amsewu: zowonetsera katundu, zipinda zoyenera, zowerengera zolipira.
- Perekani mphoto zing'onozing'ono (mwachitsanzo, kuchotsera 5% kapena zitsanzo zaulere) kuti mumalize ulaliki kapena mafunso.
- Onjezani zomwe zili pamwezi kapena nyengo, makamaka panthawi yotulutsidwa.
- Gwiritsani ntchito malipoti kuti muwongolere maphunziro a ogwira ntchito kapena sinthani malonda a m'sitolo malinga ndi mayankho.
- Phatikizani otsogolera mu CRM yanu kapena mayendedwe otsatsa a imelo kuti atsatire pambuyo paulendo.
Kutsiliza
Kuphunzitsa kwamakasitomala si ntchito yapambali-ndiyemwe imayendetsa ntchito zamalonda. Ndi AhaSlides, mutha kuphunzitsa antchito ndi makasitomala mofananamo pogwiritsa ntchito zinthu zosangalatsa, zama multimedia zomwe zimakulitsa ndikusintha. Kaya ndi tsiku la sabata labata kapena zochitika zambiri zotsatsira, sitolo yanu imakhala yoposa malo ogulitsa - imakhala mfundo yophunzirira.
Yambani pang'ono - chinthu chimodzi, sitolo imodzi - ndikuyesa zotsatira zake. Kenako onjezerani.
Ma templates kuti muyambe
magwero
- Intellum. "Kafukufuku Wawulula Zodabwitsa Zokhudza Mapulogalamu Ophunzitsa Makasitomala." (2024)
https://www.intellum.com/news/research-impact-of-customer-education-programs - SuperOffice. "Ziwerengero Zokumana ndi Makasitomala." (2024)
https://www.superoffice.com/blog/customer-experience-statistics - LearnWorlds. "Mawerengero a Maphunziro a Makasitomala." (2024)
https://www.learnworlds.com/customer-education-statistics - SaaS Academy Advisors. "2025 Customer Education Statistics."
https://saasacademyadvisors.com/knowledge/news-and-blog/2025-customer-education-statistics - Retail Economics. "Udindo wa Maphunziro mu Chuma cha Retail Experience."
https://www.retaileconomics.co.uk/retail-insights-trends/retail-experience-economy-and-education
