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Conflict Resolution and Negotiation

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Empower your audience to communicate effectively by mastering words, tone, body language, and gestures. Perfect for trainers looking to elevate their teaching and engagement.

Slides (12)

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What do you think is the most crucial skill in conflict resolution?

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Match the conflict resolution strategy with its description.

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What are some common barriers to effective conflict resolution?

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Describe a situation where you successfully resolved a conflict. What strategies did you use?

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What word comes to mind when you think of "negotiation"?

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Put the steps of the negotiation process in the correct order

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Which image best represents a successful negotiation?

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What questions do you have about conflict resolution techniques?

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