5 Uqeqesho Kwindawo Yokusebenza Imizekelo Wonke Umntu Osaqalayo Kufuneka Uyazi | 2024 Tyhila

umsebenzi

UJane Ng 11 Januwari, 2024 8 min funda

Uqeqesho ngoku sisixhobo esinamandla sophuhliso lwabasebenzi kunye nokukhula kombutho. Itshintshile indlela amashishini aphumelela ngayo kwihlabathi lanamhlanje elikhawulezayo.

Kule blog thumela, siza kuphonononga ukuba yintoni na uqeqesho, siqaqambise ukubaluleka kwayo, kwaye sibonelele imizekelo yoqeqesho emsebenzini. Ukongeza, sinikezela ngezicwangciso ezisebenzayo ezibonisa impembelelo yokwenyani yoqeqesho njengesakhono sobunkokeli esibalulekileyo. Masityhile amandla okuqeqesha kunye!

Isiqulatho

Ukuqeqesha kwiMizekeliso yaseMsebenzini. Umfanekiso: freepik
Ukuqeqesha kwiMizekeliso yaseMsebenzini. Umfanekiso: freepik

Yintoni Uqeqesho Kwindawo Yokusebenzela?

Ukuqeqesha emsebenzini yinkqubo apho ingcali eqeqeshiweyo, eyaziwa ngokuba ngumqeqeshi, inika isikhokelo kunye nenkxaso kubasebenzi ukuphucula izakhono zabo, kunye nokusebenza, kunye nokufezekisa iinjongo zomntu kunye neengcali.

Kufana nokuba nomcebisi wakho okuncedayo ube ngolona guqulelo lungcono kuwe ngokomsebenzi. Khawufane ucinge ukuba unomqeqeshi omamelayo iminqweno yakho yekhondo lomsebenzi, ochonga amandla akho kunye neendawo ekufuneka uziphucule, aze akukhokele kuhambo lokukhula nophuhliso.

Kutheni le nto ukufundisa kubaluleke kakhulu kunangaphambili?

Ngoku ka Iziphumo zeCoachhub, i-85% ekhwankqisayo yabaphathi abaye bafumana uqeqesho babonise izakhono ezithambileyo eziphezulu, ezinjengobuchule kunye nokomelela, ukugqwesa oontanga babo abangaqeqeshwanga. Ukongeza, i-70% ephawulekayo yabaqeqeshi ingqina ukuba uqeqesho luphucule kakhulu ubomi babo bomsebenzi. Ezi ziphumo zigxininisa impembelelo yoqeqesho olunokuba nayo kwiinkalo zobungcali nezobuqu zobomi bomntu.

Ukongeza, ukuqeqeshwa kubaluleke ngakumbi ngenxa yezi zizathu zilandelayo:

  • Ukujonga ukungaqiniseki: Uqeqesho lubonelela ngenkxaso yokujongana nemingeni eguqukayo kunye nokwenza izigqibo ezinolwazi.
  • Ukuphuhlisa iZakhono zobuNkokheli: Iinkokeli zomeleza unxibelelwano kunye nesakhono sokwenza izigqibo ngoqeqesho.
  • Ukukhuthaza Ukunyamezela: Abaqeqeshi bakhuthaza ukukhula kwengqondo kunye nokubonelela ngezixhobo zokusingatha ubunzima.
  • Ukuphucula ukusebenza: Uqeqesho ichonga amandla kunye neendawo zokuphucula ukuvula amandla apheleleyo.
  • Ukuxhasa umsebenzi okude: Uqeqesho lubonelela ngenkxaso ebonakalayo, ukugcina amaqela akude aqhagamshelwe kwaye ekhuthazekile.
  • Ukukhuthaza intlalo-ntle: Uqeqesho lugxininisa ulungelelwaniso lobomi bomsebenzi kunye nokuzinyamekela kubasebenzi abasempilweni.
  • Ukwamkela ukwahluka kunye nokuBandakanya: Ukuqeqesha kunika isikhokelo esilungiselelwe umntu, ngokuhlonipha ukungafani komntu ngamnye.
  • Ukukhuthaza ukufunda ubomi bonke: Ukuqeqesha kubethelela inkcubeko yokukhula ngokuqhubekayo nokufunda.
Ukuqeqesha kwiMizekeliso yaseMsebenzini. Umfanekiso: freepik

Ke ndinokuba ngumqeqeshi njani okanye ndihlakulele iimpawu zomqeqeshi ukuze ndisebenzise iingenelo zayo ezimangalisayo? - Nokuba ujonge ukuqalisa ikhondo lokuqeqesha okanye unqwenela ukusebenzisa imigaqo yoqeqesho kwindawo osebenza kuyo okanye kubomi bakho, sikufundele kumacandelo azayo! 

Iimpawu zoMqeqeshi olungileyo kwindawo yokusebenzela

  • UkuMamela ngokuSebenzayo: Umqeqeshi olungileyo wendawo yokusebenzela umamela ngenyameko abasebenzi, eqonda imingeni kunye neemfuno zabo ngaphandle kokugweba.
  • Uvelwano: Ukubonisa uvelwano kunye nokuqonda kuvumela umqeqeshi ukuba adibanise nabasebenzi, ukwakha ukuthembana kunye nobudlelwane.
  • Unxibelelwano olusebenzayo: Umqeqeshi onobuchule unxibelelana ngokucacileyo nangempumelelo, ehambisa ingxelo, isikhokelo, kunye nolindelo olwakhayo.
  • Okujoliswe kuko: Umqeqeshi olungileyo ubeka iinjongo ezicacileyo nezifikelelekayo kubasebenzi, ukulandelela inkqubela kunye nokubhiyozela impumelelo.
  • Ukuzinza: Umqeqeshi wendawo yokusebenzela uhlengahlengisa indlela yakhe ukuze ihlangabezane neendlela zokufunda zomntu ngamnye kunye neemfuno ezizodwa.
  • ithembeke: Ukuthembeka kunye nokugcina imfihlo kubalulekile kumqeqeshi ukudala indawo ekhuselekileyo yonxibelelwano oluvulekileyo.
  • Umonde kunye nokuzingisa: Ukuqeqesha kudla ngokubandakanya ukuphuculwa okuqhubekayo, kufuna umonde kunye nokuzingisa ukuxhasa utshintsho oluhlala luhleli.

Uqeqesho lunokusetyenziswa njani kwindawo yokusebenzela?

Ngokudibanisa uqeqesho emsebenzini, imibutho inokukhuthaza inkcubeko yokufunda ngokuqhubekayo, uphuhliso lwabasebenzi, kunye nokukhula ngokubanzi, okukhokelela ekwanelisekeni komsebenzi kunye nokuphucula ukusebenza kwentlangano. 

Unokusebenzisa izakhono zokuqeqesha emsebenzini ngeendlela ezahlukeneyo ezinempembelelo. Ngeeseshoni zoqeqesho zomntu ngamnye okanye iindibano zocweyo zamaqela, uqeqesho lwasemsebenzini lubonelela ngesikhokelo esibalulekileyo nenkxaso kubantu ngabanye nakumaqela:

Uphuhliso lobuNkokheli

Ukuqeqesha kunceda ukuphuhlisa izakhono zobunkokeli ezisebenzayo kubaphathi kunye nabaphathi, kubenza bakwazi ukukhokela amaqela ngokufanelekileyo kwaye bakhuthaze abanye.

UkuPhuculwa koMsebenzi waBasebenzi

Abaqeqeshi basebenza omnye-on-one nabasebenzi ukuchonga iindawo zokuphucula, banike ingxelo eyakhayo, kwaye bancede bafikelele kwisakhono sabo esipheleleyo.

Ukukhula komsebenzi kunye neNkqubela phambili

Ukuqeqesha kunceda abasebenzi ekuchazeni nasekufezekiseni iinjongo zabo zomsebenzi, ukuchonga amathuba ophuhliso, kunye nokucwangcisa indlela yokukhula ngaphakathi kwintlangano.

Ukukhwela kunye noQeqesho

Abaqeqeshi banokuxhasa ukuqeshwa okutsha ngexesha lenkqubo yokukhwela, ukuququzelela inguqu egudileyo kwiindima zabo kunye nokubanceda baqhelane nenkcubeko yenkampani.

Sombululo

Abaqeqeshi banokulamla kwaye bakhokele abasebenzi ngeengxabano okanye iimeko ezinzima, ukukhuthaza unxibelelwano olusebenzayo kunye nesisombululo.

Ulawulo loxinzelelo kunye nentlalontle

Abaqeqeshi banokunceda abasebenzi ukuba balawule uxinzelelo, bakhuthaze ulungelelwaniso lobomi bomsebenzi, kwaye babeke phambili impilo-ntle yabo, okukhokelela kubasebenzi abasempilweni nabanemveliso.

Uphononongo lokuSebenza kunye neNgxelo

Abaqeqeshi banokuncedisa abaphathi ekunikezeni ingxelo yokusebenza eyakhayo kunye nokuxhasa abasebenzi ekuthatheni amanyathelo okuphucula.

Ukuqeqesha kwiMizekeliso yaseMsebenzini. Umfanekiso: freepik

Ukuqeqesha kwiMizekeliso yaseMsebenzini

UkuPhuculwa koMsebenzi woMsebenzi-uQeqesho kwiMizekeliso yeNdawo yoMsebenzi

Ummeli wezentengiso uyasokola ukuhlangabezana nosukelo lwabo lwenyanga naphezu kokubeka umzamo omkhulu. Umphathi usebenzisa izakhono zokuqeqesha ukuze asebenze ngokusondeleyo nomqeshwa, echonga iinkalo zokuphucula kunye nokubonelela ngeeseshoni zoqeqesho zomntu ngamnye. Ngenkxaso eqhubekayo, umqeshwa unokufumana iindlela ezintsha zokuthengisa kunye nezakhono zokulawula ixesha, okukhokelela ekuphuculeni ukusebenza kwabo kokuthengisa.

Uphuhliso lobuNkokheli-Uqeqesho kwiMizekeliso yaseMsebenzini 

Inkokeli yeqela isanda kunyuswa, kodwa abanakuzithemba indima yabo entsha. Umqeqeshi wendawo yokusebenza uqhuba iiseshoni zophuhliso lobunkokeli, egxile kunxibelelwano olusebenzayo, ukwenza izigqibo, kunye nokwakhiwa kweqela. Ngenxa yoko, inkokeli yeqela iba namandla ngakumbi kwaye inobuchule ekukhokeleni iqela labo, okukhokelela ekwandeni kwemveliso yeqela kunye nokuziphatha.

UQeqesho lokuKhula kweMisebenzi-Ukuqeqesha kwiMizekeliso yaseMsebenzini 

Umqeshwa onamabhongo ufuna ukuthatha uxanduva ngakumbi kwaye aqhubele phambili nomsebenzi wakhe. Umphathi uvavanya izakhono zabo, izinto abanomdla kuzo, kunye neminqweno yexesha elide, ebakhokela ekudaleni isicwangciso sophuhliso lomsebenzi. Ngenkxaso yomqeqeshi, umqeshwa unokuthatha imingeni emitsha kwaye afumane uqeqesho olongezelelweyo ukufumana ukunyuselwa kwindawo ephezulu.

UQeqesho loSombululo lweNgxwabangxwaba-Ukuqeqesha kwiMizekeliso yeNdawo yoMsebenzi 

Amalungu amabini eqela afumana iingxabano eziqhubekayo ezichaphazela amandla eqela kunye nemveliso. Inkokeli iqhuba iiseshoni zokusombulula iingxabano, iququzelele unxibelelwano oluvulekileyo nolunyanisekileyo phakathi kwabasebenzi. Ngenkqubo yoqeqesho, amalungu eqela aqonda iimbono zomnye nomnye kwaye afumane indawo efanayo, okukhokelela kwintsebenziswano ephuculweyo kunye nendawo yokusebenza ehambelanayo.

UQeqesho loLawulo loxinzelelo-Ukuqeqesha kwiMizekeliso yaseMsebenzini 

Umqeshwa osebenza kakhulu ujongene nokudinwa ngenxa yokwanda komsebenzi kunye noxinzelelo. Umphathi unikezela ngoqeqesho lokulawula uxinzelelo, ukufundisa iindlela zokuphumla, izicwangciso zokulawula ixesha, kunye nezakhono zokubeka umda. Ngenxa yoko, umqeshwa ufunda ukulawula uxinzelelo ngokufanelekileyo, okukhokelela kukwaneliseka komsebenzi kunye nemveliso eqhubekayo.

Ukuqeqesha kwiMizekeliso yaseMsebenzini. Umfanekiso: freepik

Amaqhinga oQeqesho olusebenzayo kwindawo yoMsebenzi

Uqeqesho olusebenzayo kwindawo yokusebenzela lufuna indlela ecingisisiweyo kunye neqhutywa kakuhle. Nazi ezinye izicwangciso zokuqinisekisa iziphumo zoqeqesho eziyimpumelelo:

  • Misela ukuThemba: Yakha ubudlelwane obuqinileyo kunye nomqeqeshi wakho ngokungeneka, uvelwano kunye nokuthembeka. Isiseko sokuthembana sibalulekile kunxibelelwano oluvulekileyo nolunyanisekileyo.
  • Ukumamela okusebenzayo: Ziqhelise izakhono zokuphulaphula ngokusebenzayo ukuqonda ngokupheleleyo imingeni yomqeqeshi wakho, iinjongo, kunye neembono. Bonisa umdla wokwenene kwaye ukuphephe ukuphazamisa okanye ukuwisa isigwebo.
  • Yamkela iNdlela eJoliswe kwizisombululo: Gxininisa ekukhokeleni umqeqeshi wakho ukuchonga izisombululo kunokubonelela ngeempendulo esele zenziwe. Khuthaza ukuba umntu azicinge nzulu kwaye acinge nzulu.
  • Sebenzisa Imibuzo Enamandla: Buza imibuzo exhokonxa iingcinga ukuze uncede abaqeqeshi baphonononge iingcinga zabo, iimvakalelo zabo, kunye nezisombululo ezinokubakho. Imibuzo esebenzayo ivuselela ukuqonda kunye nokuzazi.
  • Yenza iziCwangciso zoQeqesho zilungele wena: Lungisa indlela yakho yoqeqesho kwiimfuno zomntu ngamnye kunye nezimbo zokufunda zomqeqeshi ngamnye. Qaphela ukuba umntu ngamnye unokufuna isicwangciso soqeqesho esisodwa.
  • Yiqonde kwaye Uyibhiyozele Inkqubela: Yazisa kwaye ubhiyozele impumelelo yomqeqeshi wakho, nokuba incinci kangakanani na. Ukomeleza okulungileyo konyusa ukuzithemba kwaye kukhuthaza ukuziva uphumelele.
  • Khuthaza Ukuzihlaziya: Khuthaza umqeqeshi wakho ukuba acinge rhoqo ngenkqubela yakhe, imingeni kunye nezifundo abazifundileyo. Ukuzicingisisa kukhulisa ukuzazi kwaye komeleza ukufunda.
  • Vavanya iMpembelelo yoQeqesho: Hlalutya rhoqo impembelelo yoqeqesho kwindlela umqeqeshi wakho aqhuba ngayo kunye nokuphila kakuhle. Sebenzisa ingxelo kunye nedatha ukulinganisa impumelelo yoqeqesho longenelelo.

Isishwankathelo 

Uqeqesho emsebenzini lubonakalisa amandla okuguqula. Ngokuphumeza ukuqeqeshwa kobomi bokwenyani kwimizekelo yendawo yokusebenza, njengophuhliso lobunkokeli, ukuphuculwa komsebenzi, kunye nokusonjululwa kweengxabano, iindawo zokusebenza zikhuthaza inkcubeko yokukhula okuqhubekayo kunye nemveliso eyandisiweyo. 

Ukuphucula ngakumbi amava oqeqesho, izixhobo ezintsha ezifana AhaSlides inokukunceda ukuba ube neeseshini zoqeqesho eziguqukayo nezisebenzayo, ukubandakanya abaqeqeshi ngendlela enefuthe ngakumbi. Ukwamkela uqeqesho ngumba ongundoqo wophuhliso lombutho kwaye ukhuthaza abasebenzi abakhutheleyo.

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Uqeqesho lunokusetyenziswa njani emsebenzini? 

Uqeqesho lunokusetyenziswa emsebenzini ngeendlela ezahlukeneyo zokuphucula ukusebenza kwabasebenzi, uphuhliso, kunye nempumelelo yombutho ngokubanzi. Ingasetyenziselwa uphuhliso lobunkokeli, ukuphuculwa komsebenzi, ukukhula kwekhondo lomsebenzi, inkxaso ye-onboarding, ukusombulula iingxabano, ukulawula uxinzelelo, kunye nokukhuthaza impilo-ntle yabasebenzi. 

Ngowuphi umzekelo womqeqeshi? 

Umqeshwa osebenza kakhulu ujongene nokudinwa ngenxa yokwanda komsebenzi kunye noxinzelelo. Umphathi unikezela ngoqeqesho lokulawula uxinzelelo, ukufundisa iindlela zokuphumla, izicwangciso zokulawula ixesha, kunye nezakhono zokubeka umda. Ngenxa yoko, umqeshwa ufunda ukulawula uxinzelelo ngokufanelekileyo, okukhokelela kukwaneliseka komsebenzi kunye nemveliso eqhubekayo.

Yeyiphi imizekelo yoqeqesho kunye nengcebiso? 

Uqeqesho lujolise ikakhulu ekukhokeleni abantu ekuzifumaneni nasekuphuculeni izakhono, ngelixa ukuthantamisa kubandakanya ukunika iingcebiso, ukuqonda, kunye nokudluliselwa kolwazi ngokusekelwe kumava kunye nobuchule bomcebisi. iindlela zokuthengisa kunye nokufezekisa iinjongo zabo zokuthengisa. Ukongeza, inkokeli yeqela elinamava inokucebisa ilungu leqela elinamava angaphantsi ngokubanika ulwazi oluxabisekileyo, isikhokelo, kunye nolwazi lweshishini ukunceda kwinkqubela phambili yomsebenzi wabo.

Ref: Kanjalo | HBR