Indlela yokubuza imibuzo | Iingcebiso ezi-7 zokubuza imibuzo ngcono ngo-2024

Zibuza indlela yokubuza imibuzo ngokufanelekileyo? Ukubuza imibuzo efanelekileyo kufuna umgudu ongakumbi kunokuba ucinga.

Masiyivume inyaniso, ukuqalisa incoko nabantu ongabaziyo kunokuba nzima. NjengoJenny epatini, uninzi lwethu luyasokola ukufumana imibuzo efanelekileyo. Oku akusebenzi kuphela kwizicwangciso zentlalo, kodwa kwiinkalo ezahlukeneyo zobomi apho ukuqalisa incoko kubalulekile.

Kwihlabathi lanamhlanje, uninzi lwethu luzifumana lungaqinisekanga ngendlela yokubuza imibuzo eluncedo. Nokuba kukulandela iziphumo zodliwano-ndlebe, ukujonga impilo-ntle yomntu, okanye ukuvusa incoko, ukukwazi ukubuza imibuzo kubalulekile.

Eli nqaku lihlolisisa amandla okubuza imibuzo, yintoni eyenza umntu obuza imibuzo, kwaye ahlolisise iindlela ezisebenzayo zokuphucula ubuchule bakho bokubuza.

Isiqulatho

• Yintoni Ebangela Imibuzo Elungileyo?
• Ngubani okwaziyo ukubuza imibuzo?
• Indlela yokubuza imibuzo kwimiba ethile ngeQhinga lokuPhumelela
• 7 Iindlela Zokubuza Ezisebenzayo
  • Buza imibuzo evulelekileyo
  • Yiphephe imibuzo ekhokelayo
  • Sebenzisa ukuphulaphula okucingisisiweyo
  • Buza imibuzo elandelayo
  • Imibuzo eqikelelwayo
  • Uhlalutyo lomfuziselo
  • Ukukhwela iileli
• Indlela yokubuza imibuzo ngokufanelekileyo: Iingcebiso ezi-7 ezilungileyo
• IItrakthi ezibalulekileyo
• Imibuzo ebuzwa qho

Iingcebiso zokuthethana ngcono

• Phila Q&A Isixhobo sokuXhobisa iNgcaciso Yakho
• Iseshoni ye-Q & A
• Unjani phendula

Yintoni Ebangela Imibuzo Elungileyo?

Unokucinga ukuba ukubuza umbuzo omkhulu kuqala ngokujonga iimpendulo ezintle. Kodwa okokuqala kwaye okuphambili, umbuzo ocacileyo nocacileyo kuyimfuneko. Umbuzo ngokwawo kufuneka uqale ngokufikelela ngqo kwinqanaba ukuze umntu othetha naye angabhideki kwaye aqonde ukuba uthetha ukuthini.

Okwesibini, a umbuzo olungileyo ufanelekile. Ifanele inxibelelene nomxholo okanye umbandela oxutyushwayo. Ukubuza imibuzo engafanelekanga kunokuphazamisa incoko okanye inkcazo-ntetho kwaye kuchithe ixesha lomntu wonke. Ke ngoko, kubalulekile ukuba uqinisekise ukuba umbuzo wakho uhambelana nesihloko osithethayo.

Okwesithathu, umbuzo olungileyo uvulekile. Kufuneka ikhuthaze ingxoxo kwaye ivumele iimpendulo ezahlukeneyo. Imibuzo evaliweyo, enokuthi iphendulwe ngokuthi “ewe” okanye “hayi” ngokulula, inokuthintela incoko kwaye inciphise ulwazi olufumanayo. Imibuzo evulelekileyo, kwelinye icala, imema abantu ukuba babelane ngezimvo kunye nezimvo zabo, okukhokelela kwingxoxo enzulu nenemveliso.

Gqi beleni, umbuzo omkhulu ngulowo uzibandakanyayo abaphulaphuli ngokuba nomdla nomdla okhuthazayo. Imibuzo enjalo inamandla okudala indawo efanelekileyo kunye neyokuvuselelayo, apho abantu bakhuthazwa ukuba bathathe inxaxheba ngokunyanisekileyo kwingxoxo kwaye babelane ngeengcamango zabo ezizodwa kunye neengcamango. Ngokubuza imibuzo ebandakanyayo, unokukhuthaza incoko enemveliso nenentsebenziswano, ekhokelela ekuqondweni okunzulu kwesihloko esikhoyo.

Ngubani okwaziyo ukubuza imibuzo?

Kwabanye abantu, imibuzo iza lula, kwaye kwabanye ilucelomngeni. Ngaba ukhe wazibuza ukuba kutheni abanye abantu begqwesa ukubuza imibuzo ngelixa abanye besokola kuyo? Kuyavela ukuba ukukwazi ukubuza imibuzo enkulu sisakhono esibalulekileyo esingenguye wonke umntu. 

Umzekelo, iingcali ezifana neengcali zengqondo ziyaziwa ngokukwazi ukubuza imibuzo exhokonxa iingcinga ethi ikhuthaze abathengi babo ukuba bacinge nzulu ngeziqu zabo nobomi babo. Kodwa yintoni ebenza baphumelele?

Yithathe njengendlela yobuchule, kwaye ujonge iimpawu ezininzi ezichaza umntu njengombuzo olungileyo:

Ukukwazi ukumamela ngenkuthalo nangovelwano. Ngokunikela ingqalelo ngokusondeleyo koko abanye bakutshoyo, unokubuza imibuzo elandelayo eya kucacisa ize yenze nzulu ukuqonda kwabo imeko yabaphulaphuli.

Ukukwazi ukubuza imibuzo. Imibuzo ephononongayo yileyo icela umngeni kwiingqikelelo kwaye ikhuthaze umntu obuzwayo ukuba acinge nzulu ngeenkolelo zakhe kunye neembono zakhe. Umceli-mbuzo olungileyo uyayazi indlela yokubuza imibuzo ephononongayo ngendlela engagwetyelwanga nenkxaso, enokunceda ukuvuselela ukucinga nokukhuthaza ukukhula komntu.

Ubugorha ekubuzeni imibuzo kukhokelela ekuqondeni okunzulu, ukuqonda, kunye notshintsho oluhle. Kufuna ukuba umntu aphumele ngaphandle kwendawo ekhululekileyo ngokufuna ukwazi nengqondo evulekileyo, ukulungelelanisa ubugorha novelwano kunye nentlonipho kumntu obuzwayo. 

Indlela yokubuza imibuzo kwimiba ethile ngeQhinga lokuPhumelela

Leliphi elona xesha linzima lokubuza imibuzo ebomini bakho? Ukuba ukwiimeko ezilandelayo, unokuyithatha njengomthombo wokuphefumlelwa. Ukuba akunjalo, ungakhathazeki, zonke iindlela zobuchule ozifunayo zendlela yokubuza imibuzo zikumacandelo alandelayo. 

Indlela yokubuza imibuzo - Indlela yokucela umntu ukuba athethe nawe

Ukuba ujonge ukucela umntu ukuba athethe nawe, kubalulekile ukuba ucace kwaye ungqale ngelixa uhlonipha ixesha labo kunye nemida. Nantsi imizekelo onokuyisebenzisa kwiimeko zakho.

• "Ndiyathemba ukuba singaba nencoko malunga [nesihloko esikhethekileyo]. Ngaba ungakulungela ukuthetha nam ngalo kungekudala?"
• "Ndingayivuyela kakhulu ingqiqo yakho kunye nembono yakho [kwimiba ethile]. Ungakulungela ukuncokola nam ngayo xa unexesha elithile?"

Indlela yokubuza imibuzo-Uyibuza njani impendulo

Njengenxalenye ebalulekileyo yokukhula komntu kunye nobungcali, sihlala sicela impendulo kubantu abasingqongileyo, kubahlobo, kusapho, abantu esisebenza nabo, kunye nabaphathi. Kwaye sonke sifuna ukufumana impendulo enyanisekileyo nevulekileyo, nanku umzekelo wokubuza: 

• Ukusuka kumhlobo okanye ilungu losapho: "Heyi [Igama], ndiyaluxabisa uluvo lwakho kwaye bendinethemba lokuba ungandinika ingxelo ngeprojekthi entsha endisebenza kuyo. Ngaba ucinga ukuba kukho into endinokuyenza ngokwahlukileyo okanye ngcono?"
• Kusuka kumthengi okanye umxhasi: "Othandekayo [Igama loMxumi], sisoloko sijonge iindlela zokuphucula iinkonzo zethu kwaye singathanda ukuva nayiphi na ingxelo onayo malunga namava akho akutshanje kunye nathi. Ingaba ikhona into oyithandileyo okanye ongayithandiyo? iingcebiso zokuphucula?"

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Indlela yokubuza imibuzo-Uyibuza njani imibuzo efanelekileyo kwishishini

Ukuba ufuna ukubuza imibuzo efanelekileyo kunye nemibuzo ehlakaniphile kwishishini, kubalulekile ukwenza izigqibo ezinolwazi kwaye ufezekise iziphumo eziyimpumelelo. Nanku umzekelo wokubuza imibuzo emsebenzini:

• Ngaba unokubonelela ngemizekelo yendlela esi sisombululo sisebenze ngayo kwabanye abathengi kwiimeko ezifanayo?
• Zeziphi iimetrics ozisebenzisayo ukulinganisa impumelelo yale projekthi?

Indlela yokubuza imibuzo-Uwubuza njani umbuzo ngobuchule nge-imeyile

Xa ubuza umbuzo ngobuchule kwi-imeyile, kubalulekile ukuba ucace, ushwankathele, kwaye ube nentlonipho. Umzekelo omhle wokubuza imibuzo ngobuchule nge-imeyile ungolu hlobo lulandelayo:

• Indlela yombuzo wengcaciso: Enkosi ngokuthumela ingxelo. Ndinombuzo okhawulezayo malunga [necandelo elithile]. Unganceda undicacisele [inxalenye ethile yengxelo]? 
• Umbuzo wolwazi: Ndiyathemba ukuba le imeyile iza kukufumana uphilile. Ndizame ukucela ulwazi oluthe vetshe [kwisihloko]. Ngokukodwa, ndinomdla wokwazi [umbuzo othile]. Unganceda undinike iinkcukacha ezithe vetshe ngalo mba?

Indlela yokubuza imibuzo-Ungamcela njani umntu ukuba abe ngumcebisi wakho

Ukucela umntu ukuba abe ngumcebisi wakho kunokoyikisa, kodwa kusenokuba lithuba elixabisekileyo lokufunda nokukhula kumntu onamava angakumbi. Nanku umzekelo wendlela yokucela umntu ukuba abe ngumcebisi wakho:

• Indlela ethe ngqo: "Molo [iGama likaMentor], ndiye ndachukumiseka kakhulu ngumsebenzi wakho kwaye ndingathanda ukufunda kumava kunye nobuchule bakho. Ngaba ungavuma ukuba ngumcebisi wam?"
• Ukufuna isikhokelo: "Molo [Mentor's Name], ndikwinqanaba lomsebenzi wam apho ndinokusebenzisa isikhokelo esivela kumntu onamava angakumbi. Ndiyawuncoma kakhulu umsebenzi wakho kwaye ndicinga ukuba ungaba ngumcebisi obalaseleyo. Ungavuleleka. kwingqondo?"

Indlela yokubuza imibuzo-Ungabuza njani ukuba umntu ulungile okanye hayi

Ukuba unenkxalabo ngomntu kwaye ufuna ukubuza ukuba ulungile na, kubalulekile ukusondela kwincoko ngovelwano kunye nenkathalo. Le mizekelo ilandelayo inokuba luncedo kuwe:

• Ndiqaphele ukuba uthule mva nje. Ngaba kukho nto engqondweni yakho ongathanda ukwabelana ngayo?
• Ukhangeleka ngathi ukwixesha elinzima. Ukuba ufuna umntu othetha naye okanye ufuna nje ukukhupha umoya, ndilapha ngenxa yakho.

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Indlela yokubuza imibuzo-Ulucela njani udliwano-ndlebe lomsebenzi

Ukucela udliwano-ndlebe lomsebenzi kufuna indlela echubekileyo nenobuchule, ebonisa ukulangazelela kwakho kunye nobuchule besikhundla. Ukukunceda wenze umbono oncomekayo, ngezantsi ziindlela zobuchule nezisebenzayo zokucela udliwanondlebe lomsebenzi:

Umzekelo:

Ndibe novuyo lokudibana nani [kuMnyhadala/iNtlanganiso yeNethiwekhi] kwiveki ephelileyo, kwaye ndiye ndachukunyiswa ziimbono zenu malunga [neShishini/iNkampani]. Ndibhalela ukubonisa umdla wam oqhubekayo [kwiNkampani], kunye nokucela udliwano-ndlebe ngazo naziphi na izikhundla ezifanelekileyo ezivulekileyo.

Ndiyakholelwa ukuba izakhono zam kunye namava angalunga ngamandla [kwiNkampani], kwaye ndingalamkela ithuba lokuxoxa nawe ngeziqinisekiso zam. Ukuba ungathanda ukucwangcisa udliwano-ndlebe nam, nceda undazise ukuba ngawaphi amaxesha akulungeleyo. Ndiyafumaneka ukuba ndithethe ngomnxeba okanye ngokobuqu, nokuba yeyiphi eyona ikulungeleyo.

7 Iindlela zokubuza ezisebenzayo

Kukho iimeko apho kufuneka usebenzise iindlela ezahlukeneyo zokubuza ukukhangela into oyifunayo. Ukuba awukayazi indlela yokubuza imibuzo, Nazi iindlela ezininzi zokubuza imibuzo onokuzisebenzisa kuzo zombini iimeko ezisesikweni nezingekho sikweni: 

#1. Buza imibuzo evulelekileyo: Imibuzo evulelekileyo ikhuthaza umntu ukuba abelane ngolwazi olungakumbi kwaye inokunceda ekufumaneni ukuqonda okunzulu nokuqonda. Le mibuzo ihlala iqala ngokuthi "yintoni," "njani," okanye "kutheni."

#2. Yiphephe imibuzo ekhokelayo: Imibuzo ekhokelayo inokuthabath’ icala kwiimpendulo kwaye ithintele ukukwazi komntu ukwabelana ngeengcinga neemvakalelo zokwenyani. Yiphephe imibuzo ecebisa impendulo ethile okanye ucinge ngendlela ethile.

#3. Sebenzisa ukuphulaphula okucingisisiweyo: Ukuphulaphula okucingisisiweyo kubandakanya ukuphinda okanye ukuphinda-phinda okanye ukuphinda-phinda oko umntu akuthethileyo ukubonisa ukuba uyivile kwaye uyayiqonda imbono yakhe. Oku kunokunceda ukwakha ukuthembana nokudala indawo ekhuselekileyo yonxibelelwano oluvulekileyo.

#4. Buza imibuzo elandelayo: Imibuzo elandelayo inokunceda ukucacisa ulwazi, ukuphonononga isihloko nzulu ngakumbi, kwaye ubonise ukuba uthatha inxaxheba kwincoko. Le mibuzo ihlala iqala ngo "Ngaba ungandixelela ngakumbi malunga ..." okanye "Uthetha ukuthini xa usithi..."

#5. Imibuzo eqikelelwayo: Ezi ntlobo zemibuzo zicela abaphenduli ukuba bacinge ngemeko ecingelwayo kwaye banike impendulo esekelwe kuloo meko. Umzekelo, "Ungenza ntoni ukuba...?"

#6. Uhlalutyo lomfuziselo: Imibuzo egxininisa kwizichasi ezinengqiqo, kunye nokuzama ukufunda into engeyiyo, imibuzo ibandakanya "ngaphandle", "hayi", "akusekho", ... ingasetyenziselwa ukuphonononga iinketho ezahlukeneyo kunye neemeko. 

#7. Ukukhwela iileli inokuba sisixhobo esinamandla sokuphonononga iinkolelo ezisisiseko kunye neenqobo ezisemgangathweni kwaye inokukunceda uqonde ngcono iimpembelelo kunye neembono zabanye. Inokuba luncedo ngakumbi ekuthengiseni nasekuthengiseni.

Indlela Yokubuza Imibuzo Ngokufanelekileyo: 7 Iingcebiso ezilungileyo

Ukubuza imibuzo yinxalenye ebalulekileyo yonxibelelwano olusebenzayo kunye nokufumana ulwazi. Nangona kunjalo, akukho malunga nokubuza nawuphi na umbuzo; imalunga nokubuza umbuzo ochanekileyo ngexesha elifanelekileyo nangendlela eyiyo. Ngoko ke, unokuyibuza njani imibuzo eshiya umbono owakhayo nohlala uhleli kwabanye? Okanye Yeyiphi indlela echubekileyo yokubuza imibuzo? 

Yenza indawo enomdla, ethembekileyo nevulelekileyo: Unxibelelwano olusebenzayo luhamba ngeendlela zombini. AhaSlides' Iqonga elivuliweyo iya kuphemba iingqondo ezixakekileyo apho abantu banokujongana ngezimvo, bangenise, kwaye bavotele ezona zibalaseleyo.

Chaza iinjongo zakho: Phambi kokuba ubuze nayiphi na imibuzo, cacisa ngeenjongo zakho kwaye loluphi ulwazi oludingayo ukuze uzifezekise. Oku kuya kukunceda ugxile kwimibuzo yakho kwaye uphephe ukuchitha ixesha kwizihloko ezingabalulekanga.

Ziphephe ukucinga: Sukwenza izinto ocinga ukuba uyayazi okanye ocinga ukuba omnye umntu uyayazi. Endaweni yoko, buza imibuzo evulelekileyo ekhuthaza omnye umntu ukuba abelane ngeengcinga kunye nokuqonda kwakhe.

Cacisa: Buza imibuzo ethile enokuthi iphendulwe ngolwazi olucacileyo nolufutshane. Imibuzo engacacanga okanye ebanzi kakhulu inokukhokelela kwisiphithiphithi kunye neengxoxo ezingenamveliso.

Phulaphula ngenyameko: Ukubuza imibuzo efanelekileyo sisiqingatha nje senxaki. Kufuneka kwakhona umamele ngenkuthalo iimpendulo ozifumanayo. Nika ingqalelo kwithowuni yesithethi, kulwimi lomzimba, kunye namasuntswana eempendulo zabo ukuze ufumane ukuqonda okunzulu ngembono yabo.

Yalela imibuzo yakho kakuhle nangokwakhayo: Kuphephe ukusebenzisa intetho engakhiyo okanye amazwi atyholayo, njengoko oku kunokumenza umntu azikhusele kwaye kumtyhafise ekubandakanyeni incoko enemveliso.

Hlala ugxile: Hlala unikel’ ingqalelo kumxholo othetha ngawo kwaye ukuphephe ukuphazanyiswa yimiba enganxulumananga nayo. Ukuba ufuna ukulungisa umxholo owahlukileyo, cwangcisa incoko eyahlukileyo ukuze niwuxubushe.

IItrakthi ezibalulekileyo

Unokuba neempendulo zakho kunye nezigqibo ngoku malunga nendlela yokubuza imibuzo. Kuqiniseke ngokupheleleyo ukuba kwixesha elizayo xa ukwimeko efuna ukuqalisa ukubuza, usenokungaphindi usokole. 

Imibuzo ebuzwa qho

Ref: HBYR