Imizekelo yeZakhono phakathi kwabantu, iNkcazelo kunye noBaluleko ngo-2024 (Ngeengcebiso ezili-12+ ezingcono)

umsebenzi

Lakshmi Puthanveedu 16 Aprili, 2024 8 min funda

Thina, bantu, siyindalo ngokwendalo yentlalo. Unxibelelwano olusebenzayo lwentlalo lubalulekile kwimisebenzi yethu, ubudlelwane kunye nokuphila kakuhle. Ngaphaya koko, intsebenziswano yoluntu enentsingiselo inceda ukugcina ubuchopho bethu busempilweni kunye nezakhono zethu zokuqonda zibukhali njengoko sikhula. Ngoko, zithini imizekelo yezakhono zokusebenzisana nabanye?

Xa kujongwa ukubaluleka konxibelelwano loluntu, isenokubonakala ingaqhelekanga into yokuba abanye abantu bangakwazi ukujongana nayo nayiphi na imeko yentlalo ngokulula ngelixa abanye besokola kwanezona ndlela zisisiseko zokuziphatha ekuhlaleni. Umahluko kwizakhono zokusebenzisana kubangela lo mahluko kwindlela abantu abaziphatha ngayo kwiimeko zentlalo.

Ukwazi izakhono zokusebenzisana nabantu kuluncedo kakhulu kubomi bomsebenzi kunye nakubomi bomntu. Ikunceda ukuba uchonge iindawo eziphambili ekufuneka usebenze kuzo ukuze uqhube udliwano-ndlebe lomsebenzi, ukuqhubela phambili umsebenzi wakho, kunye nokwakha ubudlelwane obuluqilima bomntu.

Eli nqaku liphendula ngokuthe ngqo ukuba "izakhono zokusebenzisana" zithetha ntoni, yeyiphi imizekelo yezakhono zokusebenzisana nabantu omele ujonge ukuhlakulela, kwaye ngoba.

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Unikezelo yeyona ndlela ilungileyo yokunxibelelana nabantu eofisini. Nangona kunjalo, kufuneka kube yintsebenziswano, yonwabise kwaye kulula ukuyiqonda nokuphendula!

Le yeyona ndlela ilungileyo yokuqokelela impendulo ebantwini, ukufumana intsebenziswano ngakumbi, enokunyusa umthamo womsebenzi, inkcubeko yenkampani kunye nokuvisisana.

Ke ngaphandle kwale mizekelo ingezantsi yonxibelelwano phakathi kwabantu, makhe sijonge izimvo ezisebenzisanayo AhaSlides.

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Ngaba ujonge isixhobo sothethathethwano emsebenzini?

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isishwankathelo

Ngubani owasungula igama elithi “izakhono zokusebenzisana nabanye”?UMichael Argyle, isazi ngengqondo yentlalontle.
Yintoni ikhono lokuqala lokusebenzisana nabantu?Unxibelelwano oluthethwayo nolungekho magama.
Amagqabantshintshi ngezakhono zokusebenzisana nabantu.

Yeyiphi imizekelo yeZakhono phakathi kwabantu?

So yeyiphi imizekelo yezakhono zokusebenzisana nabanye?

Unxibelelwano phakathi kwabantu kukutshintshiselana ngeengcinga, izimvo, iimvakalelo kunye neemvakalelo phakathi kwabantu ababini nangaphezulu. Ibandakanya zombini imiba yomlomo kunye neyokungathethwayo yonxibelelwano phakathi kwabantu.

Izakhono ezomeleleyo zokunxibelelana nabantu zisisalathisi esiphambili sempumelelo emsebenzini. Ngakolunye uhlangothi, ukunqongophala kwezakhono zokusebenzisana kunokukhokelela ekunxibelelaneni kakubi okanye ukungaqondani kunye nabasebenzi osebenza nabo okanye abaphathi, okunokuthi kunyuke kwiingxabano ezibalulekileyo.

Ukuphucula izakhono zakho zokusebenzisana nabanye kunokukunceda wenze indawo yokusebenza ehambelanayo, ukulungisa naluphi na unxibelelwano oluphazamisana nokukwazi kwakho ukusebenza ngokufanelekileyo, kwaye ukhulule ixesha kunye namandla okugxila kumsebenzi wakho ongcono.

Ukuzibandakanya ngakumbi neendibano zakho

Ukubaluleka koNxibelelwano phakathi kwabantu

Unxibelelwano phakathi kwabantu luluxabiso "lwesakhono esithambileyo" esifunekayo kwiinkcazo ezininzi zomsebenzi. Abantu abanezakhono eziqinileyo zokunxibelelana nabantu banokuvakalisa ngcono iimvakalelo neengcinga zabo kwaye bakhulise uvelwano ngakumbi kwabanye.

Unxibelelwano phakathi kwabantu lukwayinxalenye ebalulekileyo yokuba ngumdlali weqela okanye inkokeli yeqela, eziziimpawu ezifunwa ngabaqeshwa.

Ukuba unezakhono eziqinileyo zokunxibelelana nabantu, unokubonisa ngokucacileyo iinjongo zakho kunye neengcinga zakho, uphucule ubudlelwane bakho bomsebenzi kunye nobuqu.

Imizekelo yeZakhono zokusebenzisana nabanye emsebenzini
Imizekelo yeZakhono zokusebenzisana nabanye emsebenzini

Imizekelo yeZakhono zokusebenzisana nabanye

  • iintetho
  • Iifowuni zokufowuna
  • iintlanganiso
  • I-imeyile kunye nesicatshulwa
  • iimpawu zolwimi
  1. Imizekelo yeZakhono zokuSebenzisana nabantu - iintetho

Unikezelo lubandakanya zonke iindlela zonxibelelwano phakathi kwabantu. Isithethi esinobuchule obuphezulu bokusebenzisana kufuneka sibe nezakhono zokunxibelelana ngokuthetha, sisebenzise izijekulo kunye nentetho esebenzayo, sibhekiselele kwisicatshulwa esibhaliweyo kunye nezinye izixhobo ezibonwayo, kwaye siqonde indlela abaphulaphuli abaziva ngayo kwaye bawufumana umyalezo. Konke oko kunegalelo kwizakhono zabo eziphezulu zokusebenzisana.

Ababonisi baye basebenzisana ngakumbi kwaye benzelwe umntu ngoncedo lwezixhobo ezifana AhaSlides, apho unokuzibandakanya nabaphulaphuli bakho kwaye ufumane impendulo yabo ngexesha langempela.

  1. Imizekelo yeZakhono zokusebenzisana nabantu - Iifowuni kunye neetekisi

Ewe, abantu basasebenzisa ii-smartphones zabo ukunxibelelana! Siphila kwixesha apho unxibelelwano ngobugcisa bezi mini phantse lunyanzelekile. Abantu bathumela imiyalezo, bathumela i-imeyile, blogukucula, kunye ne-tweeting kuyo yonke indawo. Akukho lula ukuya naphi na ungakhange umbone umntu esebenzisa ifowuni okanye i-Intanethi ukuze anxibelelane nabanye. Ngaba unokucinga ukuba uhamba iveki ngaphandle kokujonga i-Twitter yakho, i-Facebook, okanye imiyalezo? Singaba silahlekile.

  1. IMizekeliso yeZakhono zokuSebenza - Iintlanganiso

Usuku lwengcali yezoshishino oluqhelekileyo luchithwa kwiintlanganiso. Iintlanganiso sisixhobo sombutho esivumela ukuba siphuhlise kwaye sabelane ngeengcinga ngomlomo. Ukunqongophala kwezakhono zokunxibelelana nabantu njengeentlanganiso kunokunciphisa amandla ethu okuza nezisombululo ezisisiseko emsebenzini. Unxibelelwano olusebenzayo lubalulekile ukufezekisa injongo okanye ukuqhuba intlanganiso.

  1. Imizekelo yeZakhono zokusebenzisana nabantu - ii-imeyile

Omnye wemizekelo eqhelekileyo yezakhono zokusebenzisana nabantu emsebenzini kukubhala ii-imeyile. Yindlela eqhelekileyo yonxibelelwano phakathi kwabantu ekukhuleni kokusetyenziswa kwe-intanethi namhlanje. Ngelishwa, asikwazi ukuhlala sinxibelelana i-nuance kunye nethoni, nto leyo ekhokelela ekungaqondani. Ngenxa yoko, kufuneka ube nobuchule kunxibelelwano olubhaliweyo.

  1. Imizekelo yeZakhono zokusebenzisana nabantu - Iimpawu zolwimi

Intetho yezandla likhonkco elisibophelelayo kwihlabathi labo bazizithulu okanye abangakwazi ukuthetha kakuhle. Abantu abaninzi abangevayo bathetha ngentetho yezandla, eguqulelwa ngeendlela ezahlukahlukeneyo. Ezi ziquka Intetho Yezandla YaseBritani (BSL) kunye neNtetho Yezandla yaseMerika (ASL). Izijekulo ezahlukeneyo ngezandla, iminwe, iingalo, iintloko kunye nembonakalo yobuso inceda abantu abangevayo nabangevayo banxibelelane nabo babangqongileyo nangokuphambanayo.

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Izakhono zokuSebenza phakathi kwabantu imizekelo yoNxibelelwano

Kwaziwa ngokuba "zizakhono ezithambileyo," ezi zakhono zikwenza ukwazi ukusebenzisana ngokufanelekileyo nabanye kwaye usebenze kakuhle njengelungu loluntu. Bakuvumela ukuba wabelane ngolwazi, udibanise, ugcine ubudlelwane, kwaye usombulule iingxabano. Makhe sijonge ezi zakhono kwaye kutheni zibalulekile kunxibelelwano kunye neminye imisebenzi yentlalo.

Kunxibelelwano, izakhono ezilungileyo zokunxibelelana nabantu ziquka:

  • Zobulumko
  • Ukumamela okusebenzayo
  • Ukusebenzisana
  • Ukulawulwa kwembambano
  • Vula impendulo
  • Isimo esihle
  • ubunkokheli
  1. Intelligence yomqondo

Ubukrelekrele beemvakalelo buthathwa njengento enokuthenjwa yempumelelo kune-IQ. Ukuqonda indlela abanye abavakalelwa ngayo kunye neemfuno zabo kunokukunceda ubakhuthaze. Oku kubangelwa kukuhambelana neemvakalelo kunye neemvakalelo zomntu, isakhono somntu phakathi kwabantu esiguqulela kwizakhono ezifanelekileyo zokusebenzisana.

    2. Ukuphulaphula ngokukhutheleyo

Ukumamela okusebenzayo ukumamela abanye ukuze bazibandakanye nabo kwaye baqokelele ulwazi. Ukusilela ukwenjenjalo kukhokelela kwimiphumo emibi, njengokungaqondi kakuhle okanye ukutolika ngendlela engafanelekanga imiyalelo yomsebenzi. Ukuphulaphula ngenyameko kukwanxulunyaniswa nokuba novelwano.

     3. Intsebenziswano

Ukusebenzisana ngumzekelo obalaseleyo wezakhono zokusebenzisana nabantu kunye nendlela ezisetyenziswa ngayo. Njengakwiindawo ezininzi zokusebenza zanamhlanje, nonke nisebenzela injongo enye xa niyinxalenye yeqela. Abanye bathembele kuwe njengoko uthembele kubo ukuze bafezekise iinjongo kunye neenjongo ezifanayo.

    4. Ulawulo longquzulwano

Iingxabano azinakuphepheka xa usebenza nabanye; bayinxalenye engenakuphepheka yomdlalo wentlalo. Nangona kunjalo, ukuba zishiywe zingasonjululwanga, zinokubangela imiba kwaye zithintele imveliso. Ke ngoko, ukuqonda izakhono zokusebenzisana kufuna ukuqonda indlela yokulawula iingxabano. Ukulawula ngcono iingxabano, bonisa uvelwano, uthetha-thethana, kwaye ugxininise inqaku lakho ngelixa ujonge ukuthobela; ngokufutshane, yiba ngunozakuzaku.

        5. Vula ukuba unike ingxelo

Eyona ndlela isebenzayo yokukhawulezisa ukukhula kwakho kukuvuleleka kwiingxelo. Obu buchule baziwayo bokunxibelelana buya kukunceda uphucule yonke imiba yobomi bakho, kubandakanya nezifundo zakho, ulungelelwaniso lobomi bomsebenzi, kunye nobudlelwane bomntu. Asisoloko sisazi ukuba izenzo zethu zilungile okanye azilunganga. Kwiimeko ezinjalo, kuyanceda ukuvulelwa impendulo evela kwabanye ukuze ufumane isiqinisekiso kunye nenkxaso.

        6. Isimo Sengqondo Esihle

Ngaba uyakonwabela ukuba phakathi kwabantu abasoloko begxeka yaye bekhalaza? Ngokuqinisekileyo andikwenzi oko, ngoko ke kubalulekile ukuba nesimo sengqondo esikhuthazayo. Isimo sengqondo esifanelekileyo sivumela umntu ukuba abone amathuba nakwiimeko ezinzima kwaye akhuthaze abanye ukuba bafikelele phezulu nangaphezulu. Ke, oku kuyinyani kuye wonke umntu, hayi nje abo bakwizikhundla zobunkokeli, apho olu phawu lubalulekile. Isimo sengqondo esifanelekileyo sisiqhubela phambili kwaye sisivumela ukuba sakhe ubudlelwane obuhlala ixesha elide.

         7. Ubunkokeli

Ubunkokeli sisakhono esibalulekileyo sobudlelwane phakathi kwabantu esibandakanya ukwenza izigqibo ezifanelekileyo. Iinkokeli ezinempembelelo zisebenzisa ezinye izakhono ezininzi zokusebenzisana, ezifana novelwano kunye nomonde, ukwenza izigqibo. Abaphathi kunye nabaxhasi ngabanye banokuzuza bobabini kwizakhono zobunkokeli. Abaqeshi bayabaxabisa abantu abathatha ubunini beenjongo ezifanayo kuyo nayiphi na indima.

Imizekelo yeZakhono zokusebenzisana nabanye emsebenzini
Imizekelo yeZakhono zokusebenzisana nabanye emsebenzini.

Uzivavanya njani iZakhono zakho zokusebenzisana nabanye

Yonke into iqala ngokuzazi. Ukufunda nje eli nqaku kuya kukwenza wazi ngakumbi izakhono zakho zokusebenzisana nabantu kwixesha elizayo.

Nangona ukwazi imizekelo yezakhono ezilungileyo zokusebenzisana yeyona ndawo ibalaseleyo yokuqalisa xa umisela into ekufuneka usebenzele kuyo, eyona ndlela ilungileyo yokufunda izakhono zokusebenzisana nabantu ngamava kunye nokuthatha inxaxheba.

Wonke umntu wahlukile ngokwezakhono zokunxibelelana nabanye abantu, kwaye uninzi lwayo lunxulumene nendlela ubuntu bomntu obuzisingatha ngayo iimeko zentlalo. Nangona kunjalo, uninzi lwayo lunokufundwa kwaye luhlanganiswe. Siyathemba ukuba ngoku uyawazi ubungakanani obupheleleyo bezakhono zokusebenzisana nabanye, indlela ezibonakala ngayo, kunye nokubaluleka kwazo.

Ukuphulaphula ngenkuthalo yinxalenye ebalulekileyo yezakhono zokusebenzisana nabanye. Qokelela izimvo kunye neengcinga zabanye ngeengcebiso ezisuka ku-'Anonymous Feedback' AhaSlides.

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Imibuzo ebuzwa qho:

Ithini inkcazo yezakhono zokusebenzisana nabanye?

Izakhono zokusebenzisana zizinto zezakhono ezisetyenziswa ngabantu imihla ngemihla ukunxibelelana kunye nokunxibelelana ngokufanelekileyo. Kwaye izakhono zonxibelelwano ziyinxalenye ebalulekileyo engenakusilela kwizakhono zokunxibelelana nabantu.

Yeyiphi imeko apho isakhono sokusebenzisana nabantu sisetyenziswa kweyiphi imeko?

Izakhono zokusebenzisana zisetyenziswa kuzo zonke iimeko, njengaxa usebenza emsebenzini, uthethathethana nabathengi bakho, okanye unxibelelana nosapho lwakho.