Ingabe ufuna amasu okukhuthaza abasebenzi kanye nokwandisa umkhiqizo? Ukugqugquzela abasebenzi kubalulekile empumelelweni yanoma iyiphi inhlangano. Abasebenzi abagqugquzelekile basiza ukukhulisa umkhiqizo, ukwaneliseka komsebenzi, nokugcinwa kwabasebenzi. Nokho, ukukhuthaza abasebenzi akulula ngaso sonke isikhathi, futhi kudinga indlela yamasu.
Ake sihlole ngempumelelo amasu okukhuthaza abasebenzi. Kungakhathaliseki ukuthi ungumphathi noma uchwepheshe wakwa-HR, lawa maqhinga azokunikeza imininingwane esebenzayo namathiphu ongasebenza ukuze ukhuthaze futhi ubandakanye abasebenzi bakho.
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| Yiziphi izindlela ezi-3 ezinkulu zokugqugquzela abasebenzi? | Isigaba sezidingo sikaMaslow, ithiyori yesidingo sikaMcClelland, kanye nethiyori yezinto ezimbili zikaHerzberg. |
| Yiziphi izinyathelo ezi-4 zokukhuthaza abasebenzi? | Misa okulindelekile okucacile, bona futhi udumise njalo, ubasize baqonde isithombe esikhulu, futhi ukhuthaze isiko lenkampani elinozwela. |
Kuyini Ukugqugquzela Kwabasebenzi?
Ukugqugquzela abasebenzi kuhlanganisa izici ezihlukahlukene ezithonya ukuziphatha komsebenzi, umzamo, nokuzibophezela ekufinyeleleni imigomo yenhlangano.
Abasebenzi abanogqozi banomdlandla, bayabandakanyeka, futhi bazinikele emsebenzini wabo, futhi maningi amathuba okuba basebenze ezingeni eliphezulu futhi babe neqhaza empumelelweni yenhlangano.
Kubalulekile ukuqaphela ukuthi ukugqugquzela akusona isici esinqunyiwe, futhi abasebenzi bangathola amazinga ahlukene okugqugquzela kuye ngezici ezihlukahlukene, njengezimo zabo siqu, indawo yokusebenza, kanye nemithwalo yemfanelo yomsebenzi.
Ngakho, eabaqashi bangabamba iqhaza ekudaleni indawo ekhuthaza ugqozi nokuzibandakanya okukhulu phakathi kwabasebenzi babo ngokuhlinzeka ngomsebenzi onenjongo, amathuba okukhula nentuthuko, ukuqashelwa kanye nemivuzo, kanye nesiko lomsebenzi elisekelayo nelihle.
Ukubaluleka Kwamasu Okukhuthaza Abasebenzi
Amasu Okukhuthaza Abasebenzi abalulekile ngezizathu ezimbalwa, okuhlanganisa:
1/ Ukwandisa Ukuzibandakanya Kwabasebenzi
Amasu okugqugquzela angasiza abasebenzi bazizwe bematasa kakhulu emsebenzini wabo, okuholela emazingeni aphezulu okwaneliseka komsebenzi nokuzibophezela enhlanganweni.
2/ Thuthukisa Ukukhiqiza
Lapho abasebenzi begqugquzelwa, kungenzeka bakhuthale ekufuneni izindlela zokuthuthukisa ukusebenza kwabo, babhekane nezinselele ezintsha, futhi badlule lokho abebekulindele.
Bangase bazimisele kakhulu ukwenza ngaphezu kwalokho okungaphezu kwemisebenzi yabo futhi bangase bathathe ubunikazi bomsebenzi wabo. Kungaholela ekusebenzeni okuthuthukisiwe nokwanda kokukhiqiza.
3/ Yehlisa Izinga Lokushintsha
Inzuzo ephezulu yabasebenzi ingabiza ezinhlanganweni, njengokukhuphuka kwezindleko zokuqasha kanye nokuqeqeshwa, ukulahleka komkhiqizo, kanye nesimilo esiphansi.
Ngokusebenzisa amasu asebenzayo okugqugquzela abasebenzi, izinhlangano zingakha indawo enhle yokusebenza ekhuthaza ukukhula nentuthuko, engathuthukisa amanani okugcina abasebenzi.
4/ Ukudala Okuthuthukisiwe Nokuqanjwa Okusha
Amasu okugqugquzela abasebenzi angakhuthaza abasebenzi ukuthi basungule futhi basungule umsebenzi wabo, okuholela emibonweni emisha nezindlela ezingazuzisa inhlangano.
5/ Ukusebenzisana Okungcono Nokubambisana
Abasebenzi abanogqozi bangase bazimisele kakhulu ukwabelana ngemibono yabo futhi basebenzisane nabanye ukuze bafinyelele imigomo efanayo. Bangase bavuleleke kakhulu ekuphenduleni nasekugxekweni okwakhayo, okungasiza ekuthuthukiseni ukuxhumana nokwethembana phakathi kweqembu.
Futhi bazimisele kakhulu ukusekela nokusiza abalingani babo beqembu, okungaba nomthelela esikweni leqembu elihle.
6/ Khulisa Inzuzo
Amasu asebenzayo okugqugquzela abasebenzi angaba nomthelela ekwandeni kwenzuzo yenhlangano ngezindlela eziningi.
- Ithuthukisa ukusebenza kwezisebenzi, njengokwandisa ukuthengisa, ukuthuthukisa ukwaneliseka kwamakhasimende, nokuthuthukisa isithunzi senhlangano ezimakethe.
- Kusiza abasebenzi ukuthi baqhamuke nemibono emisha nezindlela ezingazuzisa inhlangano ukuze ihlale inokuncintisana emakethe.
- Kuyasiza ekunciphiseni ukushintshwa kanye nezindleko ezihambisanayo njengokuqasha nokuqeqeshwa.
- Kwakha isiko elihle lomsebenzi futhi kusiza ukuthuthukisa isithunzi senhlangano, ukuheha ithalente eliphezulu nokunciphisa izindleko zokuqasha.
Amasu Aphumelelayo Okukhuthaza Abasebenzi
Nansi inkomba yesinyathelo ngesinyathelo ekusiza ukuthi usebenzise amasu asebenzayo okukhuthaza abasebenzi:
1/ Thola izidingo zabasebenzi bakho
Ukuhlonza izidingo zabasebenzi bakho kuyisinyathelo esibalulekile ekudaleni amasu asebenzayo okukhuthaza abasebenzi. Kubandakanya ukuqonda ukuthi yini ekhuthaza abasebenzi bakho nokuthi yiziphi izinselele ababhekana nazo emsebenzini. Ukwenza izinhlolovo, amaqembu okugxilwe kuwo, noma imihlangano yomuntu ngamunye nabasebenzi kungasiza ukuqoqa lolu lwazi.
- Inhlolovo nge poll futhi Q&A. Angaba amathuluzi awusizo wokuqoqa impendulo engaziwa kubasebenzi. Ungenza inhlolovo ku-inthanethi ngezihloko eziningi ezifana nokwaneliseka komsebenzi, ibhalansi yokuphila komsebenzi, amathuba okukhula nokuthuthuka, ukuqashelwa kanye nemivuzo.
- Amaqembu okugxila. Lezi zikhathi zamaqembu zibandakanya inani elincane labasebenzi futhi zigqugquzelwa umongameli oqeqeshiwe. Banganikeza ukuqonda okujulile kwezidingo zabasebenzi futhi bahlonze izingqikithi ezivamile noma izinto ezibakhathazayo.
- Imihlangano yomuntu ngamunye. Le mihlangano ingahlinzeka ngendawo ephephile yokuthi abasebenzi baxoxe nganoma yiziphi izinkinga noma izinselele okungenzeka babhekane nazo futhi ingasiza ekwakheni ukwethembana kubaphathi noma nabaphathi.
Ngokuqonda izidingo zabasebenzi bakho, ungakha amasu okugqugquzela afanelana nawe abhekana nezinselele zabo ezithile nezinto ezibakhathazayo.
- Isibonelo, uma abasebenzi babika ukuthi bazizwa becindezelekile noma bacindezelekile, ungase uthande ukucabangela ukunikeza ukwesekwa okwengeziwe noma izinsiza ezifana nezinsizakalo zokwelulekwa noma izinhlelo zempilo.
2/ Chaza izinhloso ezicacile nezilinganisekayo
Izinhloso ezicacile nezilindelwe zisiza abasebenzi ukuthi baqonde lokho abasebenzela kukho nokuthi umsebenzi wabo unikela kanjani kunjongo nezinjongo zenhlangano.
Ukuze uchaze imigomo ecacile nelinganisekayo, kubalulekile uku:
- Setha okuhlosiwe okuqondile kokusebenza okungalandelelwa futhi kukalwe ngokuhamba kwesikhathi. Lezi zinhloso kufanele zifezeke futhi zibe ngokoqobo kodwa zibe yinselele ngokwanele ukugqugquzela abasebenzi ukuthi baphokophelele ukwenza kahle. Isibonelo, uma isisebenzi sinesibopho sokuthengisa, imigomo yaso ingase ihlanganise ukuzuza izinga elithile lokuthengisa inyanga ngayinye noma ikota.
- Qinisekisa ukuthi abasebenzi bayakuqonda okulindeleke kubo. Ungakwazi ukumisa imihlangano evamile yomuntu oyedwa nabasebenzi ukuze uxoxe ngenqubekelaphambili yabo nokuthi yini okudingeka ithuthukiswe.
- Nikeza impendulo evamile. Kuyingxenye ebalulekile yalesi sinyathelo, njengoba kuvumela abasebenzi ukuthi balandelele ukusebenza kwabo futhi benze izinguquko uma kunesidingo. Impendulo ingaba ukubuyekezwa kokusebenza noma ukungena okuningi okungahlelekile.
3/ Nikeza amathuba okukhula nentuthuko
Izinhlangano zingahlinzeka ngala mathuba ngokunikeza ukuqeqeshwa, ukuqeqesha, kanye nezinhlelo zokufundisa. Lezi zinhlelo zingasiza abasebenzi ukuba bathuthukise amakhono amasha nolwazi, olungazuzisa kokubili isisebenzi kanye nenhlangano.
- Isibonelo, isisebenzi esithola ukuqeqeshwa kubuchwepheshe obusha noma inqubo singakwazi ukusebenza ngokuphumelelayo, okuholela ekukhiqizeni okuthuthukisiwe kanye nemiphumela.
Ngaphandle kwalokho, lezi zinhlelo zisiza abasebenzi ukuthi bazizwe bebalulekile futhi besekelwa, okuholela ekuzibandakanyeni okukhulu nasekukhuthazeni.
- Isibonelo, isisebenzi esinethuba lokuhola iphrojekthi singazizwa siziqhenya ngomsebenzi waso, okuholela ekwandeni kogqozi nokukhiqiza.
4/ Bona futhi uvuze ukusebenza
Lapho abasebenzi benomuzwa wokuthi iminikelo yabo iyaziswa futhi iyaziswa, cishe bayokhuthazeka futhi bahlanganyele emsebenzini wabo.
Ukuqashelwa nemivuzo kungase kwenzeke ngezindlela eziningi, kusukela ekudunyisweni esidlangalaleni kuye kumabhonasi, imiklomelo, noma ukukhushulwa.
- Isibonelo, ibhonasi ingase inikezwe umsebenzi ohlangabezana noma oweqa impokophelo ethile yokusebenza, noma iphromoshini ingase inikezwe umsebenzi obonisa ngokungaguquki ubuholi emsebenzini waso.
Kodwa-ke, imiklomelo nokuqashelwa kufanele kuhlanganiswe nezimpumelelo ezinengqondo noma ukuziphatha, kunokuba nje unikezwe ngokungafanele. Lokhu kuqinisekisa ukuthi abasebenzi banomuzwa wokuthi imizamo yabo iyaziswa ngempela nokuthi kunokuhlobana okucacile phakathi kwezenzo zabo nemivuzo abayitholayo.
5/ Yakha indawo yokusebenza enhle
Indawo yokusebenza enhle yileyo esekelayo, ebandakanya wonke umuntu, futhi ejabulisayo. Le ndawo ingadalwa yilokhu:
- Ukukhuthaza ukusebenzisana nokusebenzisana. Lapho abasebenzi benomuzwa wokuthi basebenza ndawonye ukuze bafinyelele umgomo ofanayo, bangase babe nomdlandla wokuphumelela.
- Ukunikeza amathuba okuxhumana nabantu, njenge imisebenzi yokwakha iqembu noma imicimbi yenkampani, nayo ingasiza dala umuzwa womphakathi kanye nokwesekwa phakathi kwabasebenzi.
- Ukwakha isiko lokuhlonipha nokwethembana. Lokhu kungafezwa ngokukhuthaza ukukhulumisana okuvulekile kanye nempendulo, ngokuqaphela kanye nomvuzo wokuziphatha okuhle, kanye nokubhekana nanoma yiziphi izinkinga zasemsebenzini ngokushesha nangempumelelo.
6/ Nikeza ibhalansi yokuphila komsebenzi
Ngokubeka phambili ibhalansi yokuphila komsebenzi, izinhlangano zingakha isiko elinempilo lendawo yokusebenza futhi zithole izinzuzo zabasebenzi abazibandakanyayo nabakhiqizayo.
Ukunikeza izinhlelo zokusebenza ezivumelana nezimo ezifana nokuxhumana ngocingo, amashejuli avumelana nezimo, noma isikhathi esengeziwe sokuphumula kungasiza abasebenzi balinganisele ukuzibophezela kwabo komuntu siqu nokomsebenzi. Lokhu kungaholela ekuncipheni kokucindezeleka, ukwaneliseka kwabasebenzi okuthuthukisiwe, amazinga aphezulu okugqugquzela nokukhiqiza, nokonga izindleko.
- Isibonelo, ukuvumela abasebenzi ukuthi basebenze ekhaya kunganciphisa izidingo zesikhala sehhovisi kanye nezindleko eziphezulu.
Kodwa-ke, kubalulekile ukuqaphela ukuthi ukunikeza ibhalansi yempilo yomsebenzi akufanele kubhekwe njengenzuzo noma ukucabanga ngemuva. Kufanele kube yisici esibalulekile sesiko lendawo yokusebenza elinempilo elikhuthaza inhlalakahle yabasebenzi nokuzibandakanya.
7/ Xhumana ngokuphumelelayo
Nansi eminye imininingwane mayelana nokuxhumana okusebenzayo njengesu lokugqugquzela abasebenzi:
- Yiba Obala: Ukuphumela obala mayelana nemigomo yenkampani nalokho okulindelwe kungenza abasebenzi bazizwe bebalulekile futhi beyingxenye ebalulekile yenhlangano.
- Khuthaza ukuxhumana okubili: Ngokuhlinzeka ngamathuba kubasebenzi ukuthi baveze imibono yabo, bazizwa benamandla, futhi kusiza inhlangano ukuhlonza izingqinamba nezinto ezikhathazayo okufanele zixazululwe.
- Sebenzisa imigudu ehlukene yokuxhumana: Abasebenzi abahlukene bakhetha izindlela ezihlukene zokuxhumana, futhi ngokunikeza izinketho ezahlukene, ungaqinisekisa ukuthi wonke umuntu unolwazi futhi uyabandakanyeka.
- Hlala unolwazi mayelana nezinguquko zenhlangano: Kuyasiza ukunciphisa ukungaqiniseki nokukhathazeka emsebenzini. Abasebenzi bafuna ukuzizwa behilelekile ekuqondisweni nasezinqumweni zenhlangano, ikakhulukazi uma lezo zinqumo zizoba nomthelela emsebenzini wabo.
- Ukulalela okusebenzayo. Ukulalela izidingo zabasebenzi kungasiza ngcono ukuzibandakanya kwabasebenzi, ukwaneliseka, nogqozi. Iphinde ikuvumela ukuthi ubhekane nezinkinga ngaphambi kokuba zibe izinkinga ezinkulu.
8/ Hlaziya futhi uzivumelanise nezimo
Ngokuqhubeka nokuhlola nokulungisa amasu okugqugquzela abasebenzi, izinhlangano zingaqinisekisa ukuthi zihlala zisebenza kahle futhi zihambisana nezidingo zabasebenzi bazo.
Lokhu kungasiza ekudaleni abasebenzi abazibandakanyayo nabakhiqizayo, kuthuthukise ukusebenza kwenhlangano nempumelelo.
Izitoreji Eziyinhloko
Izinhlangano zingakha indawo enhle yokusebenza esekela inhlalakahle yabasebenzi, ukuzibandakanya, nokusebenza ngokusebenzisa lawa masu asebenzayo okugqugquzela abasebenzi. Lokhu nakho kungaholela ezinhlobonhlobo zezinzuzo, okuhlanganisa ukwaneliseka okuphezulu komsebenzi, ukuncishiswa kwamazinga omsebenzi, kanye nempumelelo yenhlangano yonke ethuthukisiwe.
Futhi ungaphuthelwa yithuba lokusebenzisa i-AhaSlides izifanekiso ukukhuthaza, ukukhuthaza kanye nokudlulisa umlayezo wakho ngempumelelo kubasebenzi bakho!
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