Ina tomo mai ngā kaiuru ki roto i tō awheawhe whakawhanake kaiārahi, ehara i te mea he ariā noa iho tā rātou e rapu ana. Kei te anga atu rātou ki ngā wero tūturu: ngā tīma kore e aro, ngā kōrero uaua, te ātete ki ngā huringa, me te pēhanga o ia rā ki te whakatutuki i ngā hua me te whakawhanake i ngā tāngata. Mā ngā pūkenga kaiārahi e āwhina koe i a rātou ki te hanga ka whakatau mēnā he whakahaere noa iho rātou, he ārahi tūturu rānei.
E tūhuratia ana e tēnei aratohu whānui ngā pūkenga matua o te kaiārahi e whakamātauhia ana e ngā rangahau he rerekētanga ka taea te ine, me ngā rautaki mahi hei whakawhanake i ēnei pūkenga mā roto i ngā whakangungu whakahihiri, taunekeneke hoki e mau tonu ana.
He aha ngā pūkenga ārahi?
Ko ngā pūkenga ārahi ngā pūkenga e āhei ai ngā tāngata takitahi ki te ārahi i ngā tīma, ki te whakahihiko i te mahi, me te whakatutuki i ngā whāinga tahi mā te awe, kaua mā te mana anake. He rerekē ki te mana tūranga, ko ēnei pūkenga e aro ana ki te awe pāpori: te kaha ki te whakahihiko i te kaha whaiaro, te hanga tīma mahi teitei, me te waihanga i te pānga whakahaere pumau.
Tuhinga ka whai mai Center for Creative Leadership, e whakaatu ana i te whai huatanga o te kaiārahi mō ngā tau neke atu i te 50, e whakaatu ana ko te kaiārahi kaha ka waihanga i te ahunga, te whakataurite, me te whakapau kaha i roto i ngā rōpū. Ka neke atu tēnei anga i te pūrākau "tangata nui" ki te whakaae ki te kaiārahi hei huinga whanonga me ngā pūkenga ka taea te ako.
Ki ngā kaiwhakaako umanga me ngā tohunga L&D, he mea nui rawa tēnei wehewehenga. Ahakoa he āhua noa iho ētahi tāngata ki ētahi whanonga kaiārahi, ka whanakehia ngā pūkenga e hanga ana i ngā kaiārahi tino whai hua mā te mahi āta whakaaro, te urupare hanga, me te tono i te ao tūturu. Mā tō tūranga ki te whakahaere i tēnei whanaketanga ka hangaia he kaiārahi e whakarerekē ana i te mahi a te whakahaere.
Te rerekētanga o te kaiārahi me te whakahaere
He maha ngā kaiārahi hou e whakapoauau ana i te whakahaere me te kaiārahi, engari ko te mārama ki te rerekētanga ka whakatau i te āhua o te hoahoa i ngā kaupapa whanaketanga. Ko te arotahi a te whakahaere ko te whakatinana i ngā mahere, te whakarite rauemi, me te whakarite i te whai huatanga o te mahi. Ko te arotahi a te kaiārahi ko te tirohanga, te awe, me te whakahihiko i ngā tīma ki ngā whāinga nui.
He mea nui ngā mea e rua. Me whai pūkenga whakahaere ngā kaiārahi nui hei whakatinana i tā rātou moemoeā, ko ngā kaiwhakahaere whai hua ia ka whai hua mai i ngā āhuatanga kaiārahi e whakauru ana i ā rātou tīma. Ko ngā kaupapa whakawhanake tino whai pānga e whakauru ana i ngā pūkenga e rua, me te whakanui anō hoki i ngā pūkenga kaiārahi e akiaki ana i te whakauru me te mahi.
Mō ngā kaiwhakaako e mahi tahi ana me ngā kaiwhakahaere taumata-waenga e neke ana ki ngā tūranga kaiārahi, ka āwhina tēnei wehewehenga i ngā kaiuru ki te mārama ki ō rātou kawenga e whānui haere ana: kei te neke rātou mai i te hiranga o te takitahi ki te whakanui i te pānga mā roto i ētahi atu.
I whānau mai ngā kaiārahi, i whanake rānei?
E puta ake ana tēnei pātai i roto i te nuinga o ngā kaupapa ārahi, ā, ko te whakautu te mea e hanga ana i te hinengaro o ngā kaiuru. Ahakoa e kī ana te ariā āhuatanga ka riro i ētahi ngā painga ā-taiao, e whakaatu ana te rangahau whanonga ka whanake ngā pūkenga ārahi mā te whakapau kaha me te wheako ā-hinengaro.
I kitea i roto i tētahi rangahau a Gallup Ahakoa he tata ki te 10% o te tangata he pūkenga ārahi tūturu, he kaha te pūmanawa o tētahi atu 20% ka taea e te whanaketanga ā-tauira te weteweteKa taea e te toenga 70% te whakawhanake i ngā pūkenga ārahi whai hua mā te ako, te mahi, me te whakangungu kua whakaritea.
Me whakatenatena tēnei rangahau i ngā kaiwhakaako katoa: he tino taea te whakawhanake i ngā pūkenga ārahi e hiahiatia ana e ō kaiuru. Ko te mea e wehewehe ana i ngā kaiārahi tūturu mai i ngā kaiārahi kua whanake ehara i te taumata pūmanawa engari ko te tīmatanga. Mā te huarahi whakawhanake tika, ka taea e ngā tāngata takitahi i ngā taumata katoa te hanga i ngā pūkenga hei akiaki i te mahi a te tīma.
Ko te mea nui ko te waihanga i ngā wheako ako e whakakotahi ana i te whakawhiti mātauranga me te mahi whanonga me te urupare whakaaroaro. Ko ngā huarahi whakangungu taunekeneke e whakauru ana i ngā kaiuru ki te whakamahi i ngā ariā ka tere ake te whanaketanga.
12 ngā pūkenga ārahi matua mō te wāhi mahi o ēnei rā
1. Te mōhio ki a koe anō me te mahi whakaaroaro
E mārama ana ngā kaiārahi e mōhio ana ki a rātou anō ki ō rātou kaha, ki ō rātou herenga, ki ngā mea e whakaohooho ana i ngā kare ā-roto, me te pānga ki ētahi atu. Mā tēnei pūkenga taketake ka taea e ngā kaiārahi te whakahaere i ā rātou whanonga, te rapu tautoko e tika ana, me te whakapai tonu i tō rātou whai huatanga.
E whakaatu tonu ana ngā rangahau mai i te hinengaro whakahaere ko te mōhio ki a ia anō te tohu tino kaha mō te angitu o te kaiārahi. Ko ngā kaiārahi e aromatawai tika ana i ō rātou pūkenga ka pai ake ā rātou whakatau mō te tuku mahi, te whanaketanga, me te aronga rautaki.
Me pēhea te whakawhanake: Whakamahia 360-tohu urupare ngā aromatawai e whakarato ana i ngā whakaaro whānui ki ngā kaiārahi mai i ngā kaiwhakahaere, ngā hoa mahi, me ngā kairīpoata tika. Waihangahia ngā mahi whakaaroaro mā te whakamahi i te puka whakarite, i ngā kōrerorero whakangungu hoa mahi rānei. I roto i ngā awheawhe, whakamahia te pōti ingoakore hei āwhina i ngā kaiārahi kia kite i te whakatauritenga o ō rātou tirohanga ki a rātou anō ki ngā tikanga o te rōpū, kia puta ai he "wā whakamīharo" kaha mō ngā wāhi matapo.
Ka hopukina e ngā taputapu taunekeneke pērā i ngā kapua kupu ora ngā tirohanga a te tīma mō ngā whanonga kaiārahi i te wā tonu, ka tukuna he urupare tere tonu e akiaki ana i te mōhiotanga ki a rātou anō. Ina kite ngā kaiuru i ngā urupare pono a tā rātou tīma e whakaaturia ana me te kore ingoa, ka whiwhi rātou i ngā māramatanga e ngaro ana i ngā urupare tuku iho.
2. Te whakaaro rautaki me te whakatau kaupapa
Ka hono ngā kaiārahi rautaki i ngā mahi o ia rā ki te tirohanga roa, me te matapae i ngā wero me ngā whai wāhitanga i mua i te wā e tere ai te mahi. Mā tēnei pūkenga ka wehea ngā kaiwhakahaere tauhohe mai i ngā kaiārahi matatau e whakarite ana i ā rātou tīma kia angitu tonu.
Mā te whakatau whai hua ka whakatauritea te pakari o te tātari me te mahi i te wā tika. E whakanui ana ngā rangahau a te Kura Pakihi o Harvard ka kohikohia e ngā kaiārahi pai rawa atu ngā tirohanga rerekē, ka tautuhia ngā paearu whakatau matua, ā, ka whakapau kaha ina whiwhi rātou i ngā mōhiohio e tika ana.
Me pēhea te whakawhanake: Hoahoahia he ako e ahu mai ana i ngā horopaki, ka tātarihia e ngā kaiuru ngā āhuatanga pakihi uaua, ka tiakina hoki ngā kōwhiringa rautaki. Whakamahia te pōti ora hei whakaatu i ngā tirohanga kanorau mō ngā kōwhiringa rautaki, me te whakaatu me pēhea te whakapakari a te kanorau hinengaro i ngā whakataunga. Waihangahia he anga mō te whakatau whakaritenga kia mahi tonu ngā kaiuru kia noho noa te tukanga.
Mā ngā wā pātai me ngā whakautu tauwhitiwhiti i te wā whakangungu ka taea e ngā kaiuru te tūhura i ngā take kei muri i ngā kōwhiringa rautaki, ā, mā te pōti wā-tūturu mō ngā kōwhiringa rautaki ka kitea ngā tauira whakaaro me ngā whakaaro pākiki noa i roto i te rōpū.
3. Te whakawhitiwhiti kōrero me te whakarongo kaha
Ko te whai huatanga o te whakawhitiwhiti kōrero e whakatau ana mēnā ka taea e ngā kaiārahi te whakapuaki i te tirohanga whānui, te whakarato i te aronga mārama, me te hanga i te māramatanga e ārahi ana i te whakataurite. Engari ko te whakawhitiwhiti kōrero pono mō te kaiārahi he mea nui atu i te māramatanga engari me whakauru te whakarongo pono e meinga ai te tangata kia rongohia, kia whai uaratia hoki.
E kī ana te Pokapū mō te Kaiārahi Auaha he mea tino kore e taea te wehe i te whakawhitiwhiti kōrero mai i te kaiārahi whai hua. Me whakarerekē e ngā kaiārahi ā rātou momo whakawhitiwhiti kōrero ki ngā momo hunga whakarongo, horopaki, me ngā kaupapa rerekē, ahakoa kei te whakaatu kōrero rātou ki ngā kaiwhakahaere matua, kei te whakangungu i ngā mema o te tīma, kei te whakahaere rānei i ngā kōrero uaua.
Me pēhea te whakawhanake: Whakaharatauhia ngā mahi whakarongo hohe kua whakaritea, kia whakamāramahia ai e ngā kaiuru ā rātou kōrero i mua i te whakautu. Whakahaerehia ngā aromatawai momo kōrero hei āwhina i ngā kaiārahi ki te mārama ki te whiwhinga o ngā momo kōrero. Waihangahia he whai wāhitanga whakaaturanga me te urupare tonu a ngā kaiuru mā roto i ngā tauine whakatauranga ingoakore.
4. Te mātauranga kare ā-roto me te aroha
Ka mōhio, ka whakahaere hoki ngā kaiārahi mātau i ō rātou ake kare ā-roto, me te pānui tika me te whakautu ki ngā āhua kare ā-roto o ētahi atu. Ka hangaia e tēnei pūkenga te whakawhirinaki, ka whakaiti i te pakanga, ā, ka waihanga i ngā taiao haumaru hinengaro e whai wāhi ai te tangata ki te whakaputa i ō rātou whakaaro pai rawa atu.
E whakaatu tonu ana ngā rangahau he nui ake te aro o ngā kaiārahi whai mātauranga kare ā-roto ki te waihanga i ngā rōpū whai wāhi nui, he iti ake te hurihanga o te rōpū, ā, he nui ake te mahi. Mā te aroha, ka taea e ngā kaiārahi te mārama ki ngā tirohanga rerekē me te whakatere i ngā uauatanga o te whanaungatanga me te ngākau aroha.
Me pēhea te whakawhanake: Whakahaerehia ngā mahi whakaari hei hanga i ngā pūkenga whakaaroaro aroha. Whakahaerehia ngā kōrero mō ngā mea whakaoho kare ā-roto me ngā rautaki whakahaere. Whakamahia ngā pōti ingoakore hei aromatawai i te wairua o te tīma me te haumaru hinengaro, me te hoatu ki ngā kaiārahi ngā raraunga tūturu mō te āhuarangi kare ā-roto.
5. Te whakahāngaitanga o te tirohanga me te kaupapa
Ka whakapuaki ngā kaiārahi matakite i ngā āmua whakahihiri e whakahihiko ana i ngā tīma, e whakarato ana hoki i te tikanga ki tua atu i ngā mahi tauhokohoko. Ka hono te kaiārahi e arohia ana e te kaupapa i ngā takoha takitahi ki ngā kaupapa nui ake o te whakahaere, ka whakapiki ake i te whai wāhi me te whakapau kaha.
E whakaatu ana ngā rangahau a Gallup ko ngā kaimahi e mārama ana ki te whai wāhi a ā rātou mahi ki te kaupapa o te whakahaere, e 27% te nui ake o ā rātou mahi, ā, e tino heke ana te huringa mahi. Ko ngā kaiārahi e hono tonu ana i ngā mahi o ia rā ki ngā putanga whai tikanga, ka waihanga i tēnei whakaritenga.
Me pēhea te whakawhanake: Whakahaerehia ngā awheawhe hanga moemoeā hei wāhi e whakawhanake ai, e whakamārama ai hoki ngā kaiārahi i te kaupapa o tā rātou tīma. Whakaharatauhia ngā mahi "porowhita koura" e neke ana mai i ngā mahi a ngā tīma, ki te āhua o tā rātou mahi, ki te take he mea nui. Whakamahia ngā pōti ora hei whakamātautau mēnā e pārekareka ana ngā tauākī moemoeā ki ngā kaipupuri moni rerekē.
6. Te tuku mana me te whakamana
Ko te tuku mahi whai hua ehara i te whakarere i te kawenga engari ko te tohatoha rautaki i te mahi hei whakawhanake i ngā pūkenga o te tīma me te whakatutuki i ngā hua. Ko ngā kaiārahi e tuku mahi pai ana ka hanga i ngā pānga whakarea, ka hanga i te kaha whakahaere e toro atu ana ki tua atu i tā rātou takoha takitahi.
E whakaatu ana ngā rangahau mō te whai huatanga o te kaiārahi ko te korenga ki te tuku mahi tētahi o ngā tino take e whakararuraru ai ngā kaiwhakahaere pūmanawa. Ko ngā kaiārahi e ngana ana ki te whakahaere i ngā mea katoa ka hanga he arai, ka whakawhāiti i te whanaketanga o te tīma, ā, i te mutunga ka ngenge rawa.
Me pēhea te whakawhanake: Whakaakona ngā anga tuku mahi kua whakaritea kia rite ai ngā mahi ki ngā hiahia whanaketanga o ngā mema o te tīma. Whakaharatauhia ngā kōrero tuku mahi mā te whakamahi i te mahi whakaari me ngā urupare whakangungu wā-tūturu. Waihangahia he whakaaetanga kawenga e whakamārama ana i ngā tumanakohanga me te whakarato mana motuhake.
Whakamahia ngā horopaki taunekeneke e whakatau ai ngā kaiuru i te mea hei tuku atu, ki a wai, me te aha te tautoko e whakamahia ana.
7. Te hinengaro whakangungu me te whanaketanga
Mā te whakawhanake i ngā pūkenga o te hunga katoa e karapoti ana i a rātou, ka whakanuia e ngā kaiārahi e whai hua ana te whakangungu ō rātou pānga. Mā tēnei huarahi whakaaro tipu ka tirohia ngā wero hei whai wāhitanga whanaketanga, ā, ko ngā hapa hei wā ako, kaua hei hinganga.
Ngā rangahau a Carol Dweck mō te hinengaro tipu e whakaatu ana ko ngā kaiārahi e whakapono ana ka taea te whakawhanake i ngā pūkenga ka waihanga i ngā tīma mahi teitei ake me te auahatanga me te manawanui nui ake. Ka nekehia e te hinengaro whakangungu te arotahi ki te kaiārahi mai i te whai i ngā whakautu katoa ki te pātai i ngā pātai hei whakawhanake i te whakaaro o ētahi atu.
Me pēhea te whakawhanake: Whakangunguhia ngā kaiārahi ki ngā tauira kōrero whakangungu pēnei i a GROW (Whāinga, Pono, Kōwhiringa, Hiahia). Whakaharatauhia te pātai i ngā pātai kaha, kaua ki te whakarato i ngā otinga tonu. Waihangahia he rōpū whakangungu hoa hei whakangungu, hei whiwhi urupare mō ngā pūkenga whakangungu.
8. Te urutau me te mauri
Ka taea e ngā kaiārahi urutau te whakatere i te koretake me te hurihanga, ka āwhina i ā rātou tīma kia noho hua tonu ahakoa te taupatupatu. Mā te manawanui ka taea e ngā kaiārahi te whakaora i a rātou anō i ngā raruraru, te pupuri i te tirohanga pai i ngā wā uaua, me te whakatauira i te kaha o te kare ā-roto e tautoko ana i te whakapau kaha o te tīma.
E whakaatu ana ngā rangahau mō te kaiārahi mā te whakararuraru, ko te hunga kaiārahi urutau e aro nui ana ki ngā mea ka taea e rātou te whakahaere, e kōrero mārama ana mō te koretake, ā, e pupuri ana i te kotahitanga o te tīma i ngā wā pōrearea. Kua piki haere te hiranga o tēnei pūkenga i roto i ngā taiao pakihi pōrearea.
Me pēhea te whakawhanake: Whakahaerehia ngā mahi whakamahere horopaki hei whakarite i ngā kaiārahi mō ngā āpōpō maha. Whakaharatauhia ngā mahi whakahou e kitea ai ngā whai wāhitanga i roto i ngā wero. Tuwha i ngā rangahau manawanui me ngā rautaki hei pupuri i te oranga i raro i te pēhanga.
9. Te mahi tahi me te hanga whanaungatanga
Ka mahi tahi ngā kaiārahi ki tua atu i ngā rohe, ka hanga hononga me ngā mahi tahi e tutuki ai ngā whāinga kāore e taea e te tangata takitahi, e te tīma rānei te whakatutuki ko ia anake. Kei roto i tēnei pūkenga te whakanui i ngā tirohanga kanorau, te whakatere i ngā mahi tōrangapū o te whakahaere me te whai hua, me te waihanga i ngā hua wikitoria mō te katoa.
E whakaatu ana ngā rangahau mai i te Center for Creative Leadership mō te ārahitanga e horapa ana i ngā rohe, ko ngā kaiārahi tino whai hua ka hono kaha i te tangata me ngā whakaaro puta noa i ngā tūāpapa tuku iho, ka waihanga i te auahatanga mā roto i ngā huinga ohorere.
Me pēhea te whakawhanake: Waihangahia he rōpū ako mahi-maha hei whakaoti rapanga whakahaere tūturu. Whakahaerehia te mahi pūkenga whatunga mā te whakamahi i ngā tikanga hanga whanaungatanga kua whakaritea. Whakaakona te mahere a ngā kaipupuri hea me te whakawhanake rautaki awe.
10. Te kawenga māia
Ko te maia i roto i te kaiārahi ko te whai i ngā kōrero uaua, te whakatau i ngā whakataunga kāore i te rongonui engari he mea tika, me te pupuri i te iwi kia whai kawenga ki ā rātou herenga ahakoa te kore e pai. Ka hangaia e tēnei pūkenga te whakawhirinaki mā te pumau me te ngākau pono.
E whakaatu ana ngā rangahau mō te haumaru hinengaro, ko ngā tīma tino haumaru hinengaro ka pupuri tonu i ngā paerewa kawenga teitei. Mā te whakakotahitanga o te tautoko me te wero ka hangaia he taiao e noho ai te hiranga hei tikanga.
Me pēhea te whakawhanake: Whakaharatauhia ngā kōrerorero whaimana whaimana mā te whakamahi i ngā anga pēnei i te SBI (Āhuatanga-Whanoke-Pānga). Whakaarihia ngā horopaki uaua mā te whakangungu wā-tūturu. Whakahaerehia ngā kōrerorero mō te rerekētanga i waenga i te whaimana me te whakapae.
11. Te kaiārahi whakauru
Ka waihangahia e ngā kaiārahi whakauru ngā taiao e taea ai e te katoa te whai wāhi katoa, ahakoa te papamuri, te tuakiri, te momo mahi rānei. E mōhio ana tēnei pūkenga ka hangaia he painga whakataetae e te kanorau ina taea e te whakauru ngā tirohanga kanorau te puta ake me te awe i ngā whakataunga.
E whakaatu ana ngā rangahau a McKinsey he nui ake te pai o ngā whakahaere he kanorau ngā tīma kaiārahi i ngā rōpū ōrite, engari mēnā ka whakaaetia e ngā ahurea whakauru ngā reo kanorau kia pā ki te rautaki me ngā mahi.
Me pēhea te whakawhanake: Whakangungu i te whakangungu mōhiotanga whakaaro kore mohio e neke atu ana i te mōhiotanga ki te huringa whanonga. Whakamahi i ngā tikanga whakahaere hui whakauru. Whakaakohia ngā rautaki hei whakanui i ngā reo kāore i te tino kitea.
12. Te aronga ako tonu
Ko ngā kaiārahi ako-ātaahua e rapu urupare ana, e whakaaroaro ana ki ngā wheako, ā, e whakawhanake tonu ana i ā rātou huarahi i runga i tā rātou i kite ai. Mā tēnei pūkenga ka wehea ngā kaiārahi e noho pūmau ana i te taumata teitei mai i te hunga e tipu tonu ana i roto i ā rātou mahi.
E whakaatu ana ngā rangahau ko te ako i te tere o te arataki, arā, ko te mōhio ki te mea hei mahi ina kore koe e mōhio ki te mea hei mahi, he pai ake te tohu i te angitu o te kaiārahi i te mātauranga, i te tohungatanga rānei i roto i ngā mara anake.
Me pēhea te whakawhanake: Waihangahia ngā kaupapa ako mahi e hiahia ana ngā kaiārahi ki te puta i waho o ngā mara mātauranga. Whakahaerehia ngā arotake i muri i te mahi e tango ana i ngā akoranga mai i ngā angitu me ngā hinganga. Whakatauirahia te ngoikore mō ō ake painga ako.
Te whakawhanake i ngā pūkenga ārahi mā te whakangungu taunekeneke
Mā te whakawhanake i ngā kaiārahi e ahu mai ana i ngā kauhau tuku iho ka puta he mātauranga engari he onge te whakarerekētanga o ngā whanonga. E whakaatu ana ngā rangahau mō te ako a ngā pakeke e mau tonu ana te tangata i te 10% o ngā mea e rangona ana e rātou, te 50% o ngā mea e kōrerohia ana e rātou, me te 90% o ngā mea e whakamahia ana e rātou.
Ko ngā huarahi whakangungu tauwhitiwhiti e whakauru tonu ana i ngā kaiuru ki te mahi i ngā whanonga kaiārahi ka tere ake te whanaketanga. Ina whakakotahihia te whakauru ihirangi me te tono me te urupare i te wā tūturu, ka mau tonu te ako.
Te painga o te whai wāhi ki te whakawhanaketanga kaiārahi
Ehara i te mea ko te pupuri i te tangata kia mataara noa i te wā whakangungu te kaupapa o te whai wāhi atu. E whakaatu ana te pūtaiao hinengaro he hohonu ake te whakakōrero a ngā roro e whai wāhi ana ki te ako, ka hangaia he ara io e tautoko ana i te huringa whanonga i te wā e mahi ana.
Mā ngā āhuatanga taunekeneke pēnei i ngā pōti ora, ngā pātaitai, me ngā tohutohu kōrero ka tutuki i a rātou ētahi whāinga ako nui i te wā kotahi:
Tono tonu: Ka whakaharatau ngā kaiuru i ngā ariā i a rātou e ako ana, ka hanga uaua te mahara mō ngā whanonga hou.
Aromatawai wā-tūturu: Mā ngā urupare inamata mā roto i ngā hua o te pātaitai, mā roto rānei i ngā pōti, ka kitea e ngā kaiako me ngā kaiuru te wāhi e tika ana kia mārama, me te wāhi hoki e tika ana kia arotahi ake.
Whakamātautau haumaru: Mā te whakauru ingoakore ka taea e ngā kaiuru te whakamātautau i ngā whakaaro hou me te kore e wehi kei whakahengia, he mea nui tēnei mō te whakamātau i ngā huarahi kaiārahi tauhou.
Te ako a ngā hoa: Mā te kite i te urupare a ngā hoa mahi ki ngā horopaki, ki ngā pātai rānei, ka puta he ako whai hua mai i ngā tirohanga rerekē.
Te whakapakari pupuri: Ka kaha ake te maumahara i te whai wāhi kaha atu i te whakarongo puku.
Ngā tono mahi mā te wāhanga pūkenga
Mō te whanaketanga o te mōhiotanga ki a koe anō: Whakamahia ngā tirotiro manawa huna i roto i ngā awheawhe me te tono i ngā kaiuru ki te arotake i ō rātou whakapono ki a rātou anō me ngā pūkenga kaiārahi rerekē. Mā te huna i te ingoa huna ka akiaki i te pono, engari ko ngā hua kua whakakotahitia e whakaatu ana ki te katoa ngā wāhi e hiahiatia ana e te rōpū hei whakawhanake i te rōpū. Whai muri i te mahi kua whakaritea mō aua wāhanga motuhake.
Mō ngā pūkenga whakawhitiwhiti kōrero: Whakamahia ngā wā pātai me ngā whakautu ora hei whakaharatau i ngā kaiuru ki te whakautu i ngā pātai ohorere. Whakamahia ngā kapua kupu hei hopu i ngā karere ka tae atu ki te hunga whakarongo i te wā tonu. Waihangahia he whai wāhitanga whakaaturanga me te urupare ingoakore tonu mō te mārama, te whai wāhi, me te whakatenatena.
Mō te whakatau kaupapa: Whakaatuhia ngā horopaki uaua, ā, whakamahia te rangahau ora hei kohikohi i ngā urupare tuatahi, kātahi ka whakahaere i te matapakinga o ngā huarahi rerekē, ka rangahau anō hei whakaatu i te whanaketanga o ngā tirohanga mā te whakawhitiwhiti kōrero. E whakaatu ana tēnei i te uara o ngā whakaurunga kanorau i roto i te whakaaro rautaki.
Mō ngā pūkenga whakangungu: Whakaritea ngā mahi whakaari-tūranga kia whakamahia ai e ngā kaimātakitaki ngā tauine whakatauranga hei tuku urupare motuhake mō te kounga o te kōrero whakangungu. Mā te whakauru wā-tūturu ka āwhina i ngā kaiuru ki te whakataurite i tā rātou huarahi i a rātou e mahi tonu ana.
Mō te kaiārahi o te tīma: Waihangahia ngā wero a te tīma e hiahia ana kia mahi tahi hei whakaoti, mā te whakamahi i ngā wira hurihuri hei tuku matapōkere i ngā tūranga me ngā here. Kōrerohia mā te whakamahi i ngā pōti mō ngā mea i āwhina, i whakararu rānei i te mahi tahi, me te tango i ngā akoranga e tika ana mō ngā mahi tūturu a te tīma.
Te ine i te whai huatanga o te whanaketanga kaiārahi
Ko te ine whai hua i ngā whakangungu ka neke atu i ngā rangahau mō te makona engari ka aromatawai i ngā huringa whanonga me te pānga o te mahi. Ka taea e ngā taputapu taunekeneke te whakamahi i ētahi taumata aromatawai:
Te whiwhi mātauranga: Mā ngā pātaitai i te mutunga o ia kōwae ka kitea mēnā e mārama ana ngā kaiuru ki ngā ariā matua. Mā te whakataurite i ngā hua o mua i te whakamātautau me muri i te whakamātautau ka ine i ngā hua ako.
Te māia o te tono: Mā te tirotiro i te manawa o ngā kaiuru i ia wā, ka uiuitia rātou mō te whai i te aromatawai o tō rātou māia ki te whakamahi i ngā pūkenga motuhake, ka aroturuki i te ahunga whakamua puta noa i te kaupapa.
Te mahi whanonga: Mā ngā tauine mātakitaki i ngā wā whakaari me ngā whakatauira ka whakaratohia he raraunga pūmau mō te whakaaturanga pūkenga, ka waihangahia he tūāpapa mō te whanaketanga tonu.
Urupare a ngā hoa mahi: Mā ngā urupare ingoakore mai i ngā hoa mahi mō te whai huatanga o te kaiārahi i mua me muri i ngā kaupapa whakawhanake e ine ana i ngā huringa whanonga e kitea ana.
Inenga mahi: Honoa te whanaketanga o te kaiārahi ki ngā putanga whakahaere pēnei i ngā kaute whai wāhi a te tīma, ngā reiti pupuri i ngā tāngata, me ngā inenga hua hei whakaatu i te pānga pakihi.
Ko te mea nui ko te whakauru i te aromatawai ki roto i te wheako ako tonu, kaua e whakaaro he mahi motuhake. Ina kite ngā kaiuru i tā rātou ake ahunga whakamua mā te ine tonu, ka whakakaha ake i te whakapau kaha ki te whanaketanga tonu.
Te waihanga i ngā taiao ako haumaru mō te hinengaro
Me ngoikore te whanaketanga o te kaiārahi. Me whakaae ngā kaiuru ki ngā herenga o nāianei, me whakamātau i ngā whanonga tauhou, me te tūpono ki te hinga i mua i ngā hoa mahi. Ki te kore he haumaru hinengaro, ka huri te tangata ki ngā huarahi haumaru, mōhio, kaua ki te whakawhanake pono i ngā pūkenga hou.
E whakaatu ana ngā rangahau a te Ahorangi o te Kura Pakihi o Harvard, a Amy Edmondson, ko te haumaru hinengaro, te whakapono kāore koe e whiua, e whakaititia rānei mō te whakapuaki i ō whakaaro, pātai, āwangawanga, hapa rānei, ka waihanga i te tūāpapa mō te ako me te auahatanga.
He maha ngā huarahi e whai wāhi ai ngā taputapu whakangungu taunekeneke ki te haumaru hinengaro:
Whakauru ingoakore: Ina taea e ngā kaiuru te whakapuaki pono me te kore e whakahāngai i ngā tāngata, ka whakakitea mai ngā pātai me ngā āwangawanga tūturu e huna tonu ana. Mā ngā rangahau ingoakore mō ngā wero kaiārahi ka āwhina i te katoa kia mōhio kāore rātou i te mokemoke i roto i ngā pūkenga motuhake.
Te ngoikore kua whakaōritea: Mā te whakaaturanga tūmatanui o ngā urupare ingoakore e whakaatu te whānuitanga o ngā tirohanga me ngā wheako o te rūma. Ina kite ngā kaiuru he maha ngā hoa mahi e whakapuaki ana i ō rātou āwangawanga, ka noho noa te ngoikore, kaua ko te ngoikore.
Te mahi hanganga: Mā ngā anga mārama mō te whakaharatau i ngā pūkenga uaua, pērā i te tuku urupare whai hua, te kōrero rānei mō te kawenga, ka whakaitihia te manukanuka kei "hē" te mahi. Mā ngā horopaki taunekeneke me ngā whāinga ako kua tautuhia ka waihangahia he wāhi whakamātautau haumaru.
Whakatikatika akoranga tonu: Mā ngā urupare ā-wā tonu mā roto i ngā pōti, i ngā pātaitai rānei, ka taea e ngā kaiako te whakatika tonu i te rangirua, i te mārama kore rānei, ā, ka ārai i ngā kaiuru kei whakapūmau i te māramatanga hē.
Ehara i te mea he mea pai noa te waihanga i tētahi whanaketanga kaiārahi haumaru mō te hinengaro; he mea nui hoki mō te huringa whanonga e ārahi ana i te pānga o te whakahaere.
Ngā wero whanaketanga kaiārahi noa
Ahakoa te kaha o ngā ihirangi me te tuku kōrero whakahihiri, ka tūpono tonu ngā kaupapa whakawhanake kaiārahi ki ngā arai e taea te matapae. Mā te mārama ki ēnei wero ka āwhina i ngā kaiwhakangungu ki te hanga i ngā wawaotanga whai hua ake:
Te āputa mōhio-mahi
Ka wehe atu ngā kaiuru i ngā awheawhe me te hihiri me ngā anga hou, kātahi ka uaua ki te whakamahi i aua anga i waenganui i te tere o ngā mahi o ia rā. E ai ki ngā rangahau, ki te kore he tautoko tono hanganga, tata ki te 90% o ngā akoranga kaiārahi kāore e puta he huringa whanonga pumau.
Rongoā: Whakaurua te whakamahere tono ki roto i te whakangungu. Whakamahia ngā wāhanga whakamutunga hei tautuhi i ngā āhuatanga motuhake ka whakaharatauhia e ngā kaiuru ngā pūkenga hou, ngā arai pea, me ngā hoa mahi kawenga. Whai muri i tēnā me ngā tirotiro poto hei whakamahara i ngā kaiuru ki ngā herenga me te kohikohi raraunga mō ngā mea e whai hua ana.
Ngā wero āhuarangi whakawhiti
Ahakoa ka whanake pea ngā pūkenga whakangungu pai mō ngā kaiārahi, ka tūtaki rātou ki ngā ahurea whakahaere kāore e tautoko i ngā huarahi hou. Ina hoki ngā kaiārahi ki ngā taiao e utu ana i ngā whanonga tawhito, e whiu ana rānei i ngā whanonga hou, ka tere te hinga o ngā mahi whakarerekētanga.
Rongoā: Whakauruhia ngā kaiwhakahaere o ngā kaiuru ki te tukanga whakawhanake. Whakamōhiotia rātou mō ngā ihirangi o te kaupapa me ngā huringa whanonga e tumanakohia ana. Hoatu he aratohu kōrero mā ngā kaiwhakahaere hei tautoko i te tono. Whakaarohia te whakawhanaketanga e ahu mai ana i te rōpū, e ako tahi ai ngā kaiārahi maha mai i te whakahaere kotahi, kia tautoko tahi ai i ngā huarahi hou.
Te māia me te kore he pūkenga
Mā te whakangungu taunekeneke ka angitu te whakapakari i te maia o te hunga whai wāhi, engari kāore te maia anake e whakapūmau i te matatau. Tērā pea ka whakaaro ngā kaiārahi kua rite rātou ki te whakamahi i ngā pūkenga hou ahakoa kāore anō kia tino matatau.
Rongoā: Whakatauritea te hanga māia me te aromatawai tūturu. Whakamahia ngā whakaaturanga pūkenga me ngā rārangi mārama kia tika ai ngā urupare a ngā kaiuru mō ngā taumata āheinga o nāianei. Waihangahia he ara whanaketanga ahu whakamua e hanga ana i ngā pūkenga i runga i te piki me te heke, kaua e tumanako kia matatau i muri i te whakangungu takitahi.
Ngā uauatanga ine
He uaua tonu te whakaatu i te ROI mō te whanaketanga kaiārahi nā te mea ka roa te wā e puta ai ngā hua, te pai ake o te mahi a te tīma, te whai wāhi nui ake, me te kaha ake o te ahurea whakahaere, ā, he maha ngā taurangi e pā ana ki ngā hua.
Rongoā: Whakatūria ngā mehua tūāpapa i mua i te whanaketanga o ngā kaupapa, ā, whaia tonutia i muri mai. Whakamahia ngā tohu matua pēnei i ngā kaute urupare 360-tohu, ngā arowhai i te whai wāhi a te tīma, me ngā inenga pupuri i te rōpū, me ngā tohu whakaroa pēnei i te hua me te moni whiwhi. Honoa te whanaketanga kaiārahi ki ngā whāinga pakihi motuhake kia arotahi ai te ine pānga ki ngā putanga e whai tikanga ana ki ngā kaipupuri hea.
Te whanaketanga o te kaiārahi ā muri ake nei
Kei te whanake haere tonu ngā whakaritenga mō te kaiārahi i te mea ka uaua haere ngā taiao mahi, ka horapa haere, ka whakamahia hoki e te hangarau. He maha ngā au e whakatau ana i te huarahi e whakatata atu ai ngā whakahaere matatau ki te whakawhanake i te kaiārahi:
Ngā pūkenga ārahi ranu
Me whai wāhi ngā kaiārahi ki te whakauru i ngā mema o te tīma kanohi ki te kanohi me te tīma mariko, kia pai ai te hononga me te ahurea puta noa i te tawhiti tinana. Me mātau ki ngā taputapu whakawhitiwhiti kōrero matihiko, ki ngā tikanga whakahaere mō ngā hui ranu, me ngā rautaki mō te hanga whanaungatanga me te kore e pāhekoheko kanohi ki te kanohi.
Mā ngā tūāpapa whakangungu taunekeneke ka taea e ngā kaiuru te whakaharatau i ngā pūkenga whakahaere ranu mā te whakaranu i te taunekeneke kanohi ki te kanohi me te taunekeneke mamao ahakoa i roto i ngā awheawhe whakawhanake. Mā tēnei ako wheako ka pai ake te whakarite i ngā kaiārahi mō ngā horopaki ranu o te ao tūturu i te kōrero noa iho.
Te ako-iti tonu
Mā te kaupapa ārahi ā-tau tuku iho ka wātea te whanaketanga tonu mā roto i ngā whai wāhitanga ako iti kua whakauruhia ki roto i te tukanga mahi. Kei te piki haere te tumanako a ngā kaiārahi kia wātea ngā rauemi whanaketanga i te wā me te wāhi e hiahiatia ana, kaua i te whakarite i ngā marama i mua.
Ka tautokona e tēnei panonitanga ngā ihirangi tauwhitiwhiti, ā-pūmanawa hoki, ka taea e ngā kaiārahi te uru atu me te whakamahi tonu. Ka uru ngā wā poto mō te hanga pūkenga me ngā whai wāhitanga mahi kua whakauruhia ki roto i ngā kaupapa mahi pukumahi, me te pupuri tonu i te tere o te whanaketanga.
Te whakawhanaketanga o te kaiārahi manapori
Kei te piki haere te mōhio o ngā whakahaere he mea nui ngā pūkenga ārahi i ngā taumata whakahaere katoa, ehara i te mea ko ngā tūranga kaiwhakahaere anake. Ko ngā kaimahi o mua e ārahi ana i ngā kaupapa, ko ngā kaiwhakatairanga kore mana e hanga ana i te ahurea, me ngā kaituku takitahi e whakangungu ana i ngā hoa mahi, katoa e whai hua ana i ngā pūkenga ārahi.
Ko tēnei whakatinanatanga manapori e hiahia ana ki ngā huarahi whanaketanga tauine-rahi ka taea te toro atu ki te hunga whakarongo whānui me te kore utu nui. Mā ngā taputapu whakangungu taunekeneke ka taea ai ngā wheako whanaketanga kounga mō ngā rōpū nui i te wā kotahi, kia taea ai te uru atu ki te katoa.
Whakawhaiaro a-raunga
Ka piki haere te maha o ngā kaupapa ārahi whānui ki ngā ara whanaketanga whaiaro e ahu mai ana i ngā kaha takitahi, ngā ngoikoretanga, me ngā whāinga whanaketanga. Mā ngā raraunga aromatawai, ngā tātaritanga ako, me ngā taunakitanga e whakahohea ana e te AI ka āwhina i ngā ākonga ki te arotahi ki ngā wāhanga whanaketanga matua o rātou.
Mā ngā tūāpapa taunekeneke e aroturuki ana i ngā urupare a ngā kaiuru, te ahunga whakamua, me te tono, ka hangaia he awa raraunga whai rawa mō te whakawhaiaro. Ka taea e ngā kaiwhakaako te kite tika i ngā wāhi e hiahiatia ana e ngā tāngata takitahi me ngā rōpū he tautoko tāpiri, ā, ka taea hoki te whakarerekē i ngā ihirangi kia rite ki tēnā.
Whakatau: Ngā pūkenga ārahi hei pūmanawa whakahaere
Ehara i te mea ko te whakawhanake i ngā pūkenga ārahi anake te whanaketanga takitahi; engari ko te hanga i te āheinga whakahaere ka pūmau haere i roto i te wā. Ina āwhina koe i tētahi kaiārahi ki te whakapai ake i āna pūkenga whakangungu, ka whanakehia e rātou ngā mema o te tīma kia whai hua ake. Ina whakapakarihia e koe te whakaaro rautaki puta noa i ngā kaiwhakahaere waenga, ka pai ake te hono o ngā tari katoa ki te aronga whakahaere.
Ko te huarahi tino whai hua mō te whakawhanake i te kaiārahi he huarahi pūnaha: he anga matatau mārama, he wheako ako whakahihiri e whakakotahi ana i te mātauranga me te mahi, he haumaru hinengaro e āhei ai te tipu tūturu, me ngā pūnaha ine e whakaatu ana i te pānga.
Kāore ngā taputapu whakangungu taunekeneke e whakakapi i ngā ihirangi pakari me ngā mahi ārahi pūkenga, engari ka whakanuia rawatia e rātou ngā mea e rua. Ina kaha te whai wāhi a ngā kaiuru ki ngā ariā, ina mahi i ngā whanonga hou i roto i ngā taiao haumaru, ā, ina whiwhi urupare tonu mō tā rātou whakamahinga, ka mau tonu te ako. Ko te hua ehara i te mea ko ngā kaiuru o te awheawhe makona anake engari ko ngā kaiārahi tino whai hua e whakarerekē ana i ā rātou tīma me ā rātou whakahaere.
I a koe e hoahoa ana i tāu kaupapa whakawhanake kaiārahi e whai ake nei, whakaarohia me pēhea e waihanga ai koe i te whakawhiti mātauranga me te whakarerekētanga whanonga. Me pēhea te whakaharatau a ngā kaiuru i ngā pūkenga hou? Me pēhea rātou e mōhio ai mēnā kei te tika tā rātou whakamahi i ngā ariā? Me pēhea e ine ai koe mēnā ka whai hua te whanaketanga ki te whakapai ake i te mahi?
Mā ngā whakautu ki ēnei pātai ka whakatau mēnā ka puta he hihiri rangitahi, he pānga pumau rānei i roto i tō whakangungu kaiārahi. Kōwhiria te whai wāhi, whiriwhiria te taunekeneke, me te whiriwhiri ine. Mā ngā kaiārahi e whakawhanakehia e koe me ngā whakahaere e mahi ana rātou e whakaatu te rerekētanga.
Pātai auau
He aha ngā pūkenga ārahi tino nui?
E tautuhia tonutia ana e ngā rangahau ētahi pūkenga matua mō te kaiārahi hei mea tino hira: te mōhio ki a ia anō, te whakawhitiwhiti kōrero whai hua, te mōhiotanga kare ā-roto, te whakaaro rautaki, me te kaha ki te whakawhanake i ētahi atu. Heoi, ko ngā pūkenga motuhake e tino hira ana ka whakawhirinaki ki te horopaki. Ko ngā kaiārahi hou e tino whai hua ana mai i te mōhio ki a ia anō me te whanaketanga whakawhitiwhiti kōrero, ko ngā kaiārahi matua ia e hiahia ana ki te whakaaro rautaki kaha me ngā pūkenga kaiārahi huringa. E whakanui ana ngā rangahau whānui a te Center for Creative Leadership ko ngā kaiārahi pai rawa atu ka tino angitu i roto i ngā pūkenga maha, kaua ki te whakawhirinaki ki te kaha kotahi.
E taea ana te ako i ngā pūkenga ārahi, kāore rānei i whānau mai ngā kaiārahi?
He mārama te whakaae a te pūtaiao: ka whanake ngā pūkenga ārahi mā te mahi āta whakaaro me te wheako, ahakoa ka tīmata ētahi tāngata me ngā painga tūturu. E whakaatu ana ngā rangahau a Gallup tata ki te 10% o te tangata e whakaatu ana i te pūkenga ārahi tūturu, ko tētahi atu 20% he kaha te pūmanawa ka wetekina e te whanaketanga āta whakaaro. He mea nui, ko te whakangungu ārahi whai hua, te whakangungu, me te wheako mahi ka hanga i ngā pūkenga e akiaki ana i te whai huatanga o te ārahi ahakoa te tīmatanga. Ko ngā whakahaere e haumi ana ki ngā kaupapa whakawhanake ārahi pūnaha ka kite i ngā whakapainga ine i roto i te whai huatanga o te kaiārahi me te mahi a te tīma.
Kia pēhea te roa o te wā e hiahiatia ana hei whakawhanake i ngā pūkenga ārahi?
He haerenga tonu te whanaketanga o te kaiārahi, ehara i te haerenga hei haerenga. Ka taea te whakawhanake i te pūkenga taketake ki ngā pūkenga motuhake pēnei i te whakarongo kaha, te tuku mahi rānei i roto i ngā wiki o te mahi arotahi me te urupare. Heoi, ko te mōhio ki ngā pūkenga kaiārahi uaua pēnei i te whakaaro rautaki, te kaiārahi whakarerekētanga rānei, me whai tau o ngā wheako kanorau me te ako tonu. E whakaatu ana ngā rangahau mō te whanaketanga tohungatanga, mā te 10,000 hāora o te mahi āta whakaarohia ka puta he mahi taumata tohunga, ahakoa he tere ake te whanaketanga o te pūkenga mahi. Ko te mea nui ko te whakaaro ki te whanaketanga kaiārahi hei mahi tonu, kaua hei mahi ā-wā, me te hanga pūkenga haere tonu puta noa i tō umanga.
He aha te rerekētanga i waenga i te kaiārahi me te whakahaere?
Ko te arotahi a te whakahaere ko te whakamahere, te whakarite, me te whakarite rauemi hei whakatutuki i ngā whāinga whakahaere me te whai hua. Ko te arotahi a te kaiārahi ko te whakatakoto huarahi, te whakataurite i te tangata ki te tirohanga whānui, me te whakatenatena i te whakapau kaha ki ngā whāinga ngātahi. He mea nui ēnei e rua mō te angitu o te whakahaere. Ko ngā kaiwhakahaere kaha kāore he pūkenga kaiārahi, tera pea ka tutuki i ngā hua poto engari he uaua ki te whakauru i ngā tīma, ki te whakatere rānei i ngā huringa. Ko ngā kaiārahi tūturu kāore he pūkenga whakahaere, tera pea ka whakatenatena i te tangata ki te tirohanga whānui engari kāore e taea te whakatinana i te whai hua. Ko ngā kaiārahi whakahaere tino whai hua e whakakotahi ana i ngā pūkenga e rua, me te mōhio ki te wā hei whakahaere i ngā tukanga me te wā hei ārahi i te tangata.
Me pēhea te aromatawai whai hua a ngā kaiako i te whanaketanga o ngā pūkenga kaiārahi?
Mā te aromatawai whai hua ka whakakotahihia ngā puna raraunga maha puta noa i ngā taumata maha. Ka whakamanahia e ngā whakamātautau mātauranga kei te mārama ngā kaiuru ki ngā ariā matua o te kaiārahi. Mā ngā whakaaturanga pūkenga i roto i ngā mahi whakaari me ngā whakatauira ka taea e rātou te whakamahi i ngā ariā i roto i ngā horopaki tūturu. Mā ngā urupare 360-tohu mai i ngā kaiwhakahaere, ngā hoa mahi, me ngā pūrongo tika ka ine i te whai huatanga o te kaiārahi i mua me muri i ngā kaupapa whakawhanake. Hei whakamutunga, mā ngā inenga pakihi pēnei i ngā kaute whai wāhi a te tīma, ngā reiti pupuri kaimahi, me ngā putanga mahi ka whakaatu mēnā ka whai hua ngā pūkenga kaiārahi kua whakapaitia ki te pānga o te whakahaere. Mā ngā huarahi aromatawai tino pakari ka whai i ēnei āhuatanga katoa i roto i te wā, kaua e whakawhirinaki ki tētahi inenga kotahi.
