Inkampani ngayinye idinga ukwenza izinhlolovo zokwaneliseka kwabasebenzi njalo ukuze ibone ukuthi yiziphi izizathu ezibangela ukwaneliseka kwabasebenzi okuphansi ngendima yomsebenzi kanye nenkampani. Nokho, kunezinhlobo eziningi zohlolo lokwaneliseka kwabasebenzi futhi ngayinye izoba nendlela ethile. Ngakho-ke, kulesi sihloko, uzofunda indlela esebenzayo yokwenza izinhlolovo zokwaneliseka kwabasebenzi ngezinga eliphezulu lokuphendula kanye nezinga eliphezulu lokuzibandakanya.
Okuqukethwe
- Mayelana neNhlolovo Yokwaneliseka Kwabasebenzi
- Iyini Inhlolovo Yokwaneliseka Kwabasebenzi?
- Kungani i-Employee Satisfaction Survey ibalulekile?
- Izinhlobo ezahlukene zohlolo lokwaneliseka kwabasebenzi nezibonelo
- Amathiphu Okwenza Inhlolovo Yokwaneliseka Kwabasebenzi ngempumelelo
- Iphuzu Eliyinhloko
Iyini Inhlolovo Yokwaneliseka Kwabasebenzi?
Inhlolovo yokwaneliseka kwabasebenzi wuhlobo lwenhlolovo olusetshenziswa abaqashi ukuze baqoqe impendulo kubasebenzi babo mayelana nokwaneliseka kwabo emsebenzini kanye nolwazi oluphelele lwendawo yokusebenza. Umgomo walolu cwaningo ukukhomba izindawo lapho inhlangano yenza kahle khona, kanye nezindawo lapho kungenziwa khona ukuthuthukiswa ukuze kuthuthukiswe ukwaneliseka kwabasebenzi nokuzibandakanya.
Kungani kubalulekile?
Imiphumela yeNhlolovo Yokwaneliseka Kwabasebenzi ingasetshenziswa ukwazisa izinqumo mayelana nezinqubomgomo, izinqubo, nezinhlelo ezithinta indawo yokusebenza kanye nolwazi lwesisebenzi. Ngokubhekana nezindawo lapho abasebenzi bengase banganeliseki khona noma benezinselele, izinhlangano zingathuthukisa isimilo nokuzibandakanya kwabasebenzi, okungaholela ekwandeni kokukhiqiza nokugcinwa.
Izinhlobo Ezihlukene Zezinhlolovo Zokwaneliseka Kwabasebenzi Nezibonelo
Izinhlolovo Ezijwayelekile Zokwaneliseka Kwabasebenzi
Lezi zinhlolovo zihlose ukukala ukwaneliseka okuphelele kwabasebenzi ngomsebenzi wabo, indawo yokusebenza, kanye nenhlangano iyonke. Imibuzo ingase ihlanganise izihloko ezinjengokwaneliseka komsebenzi, ibhalansi yokuphila komsebenzi, amathuba okuthuthukisa umsebenzi, isinxephezelo, kanye nezinzuzo. Lezi zinhlolovo zisiza izinhlangano ukuthi zihlonze izindawo zokwenza ngcono futhi zithathe izinyathelo ezidingekayo ukuze zigcine abasebenzi bazo.
Kunezibonelo zohlu lwemibuzo lokwaneliseka komsebenzi ngendlela elandelayo:
- Esikalini sika-1-10, waneliseke kangakanani ngomsebenzi wakho usuwonke?
- Esikalini sika-1-10, waneliseke kangakanani ngendawo yakho yokusebenza isiyonke?
- Esikalini sika-1-10, waneliseke kangakanani ngenhlangano iyonke?
- Ingabe unomuzwa wokuthi umsebenzi wakho unenjongo futhi unomthelela ezinhlosweni zenhlangano?
- Ingabe uzizwa sengathi unokuzimela okwanele negunya lokwenza umsebenzi wakho ngempumelelo?
- Ingabe uzizwa sengathi unamathuba okuthuthukiswa komsebenzi?
- Ingabe wenelisekile ngamathuba okuqeqeshwa nentuthuko anikezwa inhlangano?
Ukugibela kanye Nokuphuma Ezinhlolovo
Izinhlolovo Zokugibela Nokuphuma ziyizinhlobo ezimbili zohlolo lokwaneliseka kwabasebenzi ezinganikeza imininingwane ebalulekile ngamasu enhlangano okuqasha nokugcina.
Onboarding Surveys: Inhlolovo yokugibela ngokuvamile yenziwa phakathi namaviki ambalwa okuqala ezisebenzi ezintsha emsebenzini ukuze kuhlolwe ulwazi lwazo phakathi nenqubo yokugibela. Inhlolovo ihlose ukuthola izindawo ezingathuthukiswa kunqubo yokusiza abasebenzi abasha bazizwe bematasa kakhulu, bexhumene, futhi bephumelela endimeni yabo entsha.
Nansi eminye yemibuzo eyisibonelo Yenhlolovo Yokugibela:
- Waneliseke kangakanani ngenqubo yakho yokuma?
- Ingabe ukuma kwakho kukunikeze ukuqonda okucacile kwendima yakho kanye nezibopho zakho?
- Ingabe uthole ukuqeqeshwa okwanele ukuze wenze umsebenzi wakho ngempumelelo?
- Ingabe uye wazizwa usekelwa umphathi wakho nozakwenu phakathi nenqubo yakho yokugibela?
- Ingabe zikhona izindawo zenqubo yakho yokugibela ezingathuthukiswa?
Phuma Ezinhlolovo: Ngakolunye uhlangothi, izinhlolovo zokuphuma noma izinhlolovo ze-Off-boarding zizoba usizo lapho u-HR efuna ukuhlonza izizathu zokuthi isisebenzi sishiye inhlangano. Inhlolovo ingase ihlanganise imibuzo mayelana nolwazi oluphelele lwesisebenzi ekusebenzeleni inhlangano, izizathu zokushiya, kanye neziphakamiso zokuthuthukiswa.
Nansi eminye yemibuzo eyisibonelo Yenhlolovo Yokuphuma:
- Kungani unqume ukushiya inhlangano?
- Ingabe zikhona izigameko ezithile ezibe nomthelela esinqumweni sakho sokushiya?
- Ingabe uzizwe sengathi amakhono akho namakhono akho asetshenziswa ngokugcwele endimeni yakho?
- Ingabe uzizwe sengathi unamathuba anele okuthuthukiswa komsebenzi?
- Ingabe kukhona inhlangano ebingakwenza ngendlela ehlukile ukukugcina njengesisebenzi?
Izivivinyo zePulse
Inhlolovo ye-Pulse iyinhlolovo emifushane, evame kakhulu ehlose ukuqoqa impendulo esheshayo kubasebenzi ngezihloko ezithile noma imicimbi, njengangemuva koshintsho lwenkampani yonke noma ukulandela uhlelo lokuqeqesha.
Ocwaningweni lwe-Pulse, kunenombolo elinganiselwe yemibuzo engaqedelwa ngokushesha, ngokuvamile ethatha imizuzu embalwa nje ukuqeda. Imiphumela yalolu cwaningo ingasetshenziselwa ukuhlonza izindawo ezikhathazayo, ukulandelela inqubekelaphambili ezinhlosweni, nokuhlola umuzwa wonke wabasebenzi.
Ungahlola imibuzo elandelayo njengezibonelo zenhlolovo yokwaneliseka kwabasebenzi:
- Waneliseke kangakanani ngosekelo olunikezwa umphathi wakho?
- Ingabe unomuzwa wokuthi umsebenzi wakho uyalawuleka?
- Ingabe wenelisekile ngokuxhumana okungaphakathi kwethimba lakho?
- Ingabe uzizwa sengathi unezinsiza ezidingekayo ukuze wenze umsebenzi wakho ngempumelelo?
- Uziqonda kahle kangakanani izinjongo nezinjongo zenkampani?
- Ingabe kukhona ongathanda ukukubona kushintshile emsebenzini?
360-Degree Feedback Survey
I-360-Degree Feedback Survey iwuhlobo lwenhlolovo yokwaneliseka kwabasebenzi eklanyelwe ukuqoqa impendulo emithonjeni eminingi, okuhlanganisa nomphathi wesisebenzi, ontanga, abangaphansi, ngisho nababambiqhaza bangaphandle.
I-360-Degree Feedback Survey ngokuvamile ihlanganisa uchungechunge lwemibuzo ehlola amakhono nesisebenzi sokuziphatha ezindaweni ezifana nokuxhumana, ukusebenzisana, ubuholi, nokuxazulula izinkinga.
Nansi eminye yemibuzo eyisibonelo Yenhlolovo Yempendulo Yeziqu ezingama-360:
- Isisebenzi sixhumana ngempumelelo kangakanani nabanye?
- Umsebenzi usebenzisana kahle kangakanani namalungu eqembu?
- Ingabe isisebenzi sibonisa amakhono obuholi aphumelelayo?
- Isisebenzi sikusingatha kahle kangakanani ukungqubuzana nokuxazulula izinkinga?
- Ingabe isisebenzi sibonisa ukuzibophezela emigomeni namagugu enhlangano?
- Ingabe kukhona isisebenzi esingakwenza ngendlela ehlukile ukuze sithuthukise ukusebenza kwaso?
Izinhlolovo Zokuhlukahluka, Ukulingana, Nokufakwa (DEI).:
Inhlolovo Yokuhlukahluka, Ukulingana, Nokufakwa (DEI) iklanyelwe ukuhlola inqubekelaphambili yenhlangano ekuthuthukiseni ukuhlukahluka, ukulingana, nokufakwa endaweni yokusebenza.
Igxila ekuhloleni imibono yabasebenzi ngokuzibophezela kwenhlangano, imibuzo ye-DEI izohlanganisa izihloko ezifana nesiko lasemsebenzini, ukuqashwa nokukhushulwa esikhundleni, amathuba okuqeqesha nentuthuko, kanye nezinqubomgomo nezinqubo ezihlobene nokuhlukahluka, ukulingana, nokufakwa.
Nanka amanye amasampula ohlu lwemibuzo yokwaneliseka komsebenzi Ocwaningweni lwe-DEI:
- Inhlangano ilithuthukisa kanjani isiko lokuhlukahluka, ukulingana, nokufakwa?
- Ingabe unomuzwa wokuthi inhlangano ikwazisa ukwehlukahlukana futhi ilwela ukukugqugquzela?
- Ngabe inhlangano izisingatha kahle kangakanani izehlakalo zokuchema noma ukucwasa?
- Ingabe unomuzwa wokuthi inhlangano inikeza ukuqeqeshwa nokusekelwa okwanele ukuze kuthuthukiswe ukuhlukahluka, ukulingana, nokufakwa?
- Uke wazibona noma wahlangabezana nezigameko zokuchema noma ukucwaswa emsebenzini?
- Ingabe kukhona inhlangano engakwenza ngendlela ehlukile ukuze kuthuthukiswe ukuhlukahluka, ukulingana, nokufakwa?
Amathiphu Okwenza Inhlolovo Yokwaneliseka Kwabasebenzi Ngempumelelo
Ukuxhumana okucacile nokufushane
Kubalulekile ukuxhumana ngokucacile ngenhloso yocwaningo, ukuthi izosetshenziselwa ini, nokuthi imiphumela izoqoqwa futhi ihlaziywe kanjani.
Ukungaziwa nokugcinwa kuyimfihlo
Abasebenzi kufanele bazizwe bekhululekile futhi beqiniseka ekunikezeni impendulo eqotho nengagwegwesi ngaphandle kokwesaba imiphumela noma ukuziphindiselela.
Imibuzo efanele futhi enengqondo
Imibuzo yocwaningo kufanele ihambisane nolwazi lwabasebenzi futhi igxile emikhakheni ebalulekile njengesinxephezelo, izinzuzo, ibhalansi yokuphila komsebenzi, ukwaneliseka komsebenzi, ukuthuthukiswa komsebenzi, nokuphatha.
Isikhathi esifanele
Ukukhetha isikhathi esifanele sokwenza ucwaningo nakho kubalulekile, ikakhulukazi, ngemva koshintsho olukhulu noma umcimbi, noma ngemva kwesikhathi esibalulekile esidlule kusukela ocwaningweni lokugcina.
Ukubamba iqhaza okwanele
Ukuhlanganyela okwanele kuyadingeka ukuze kuqinisekiswe ukuthi imiphumela imele bonke abasebenzi. Ukuze ukhuthaze ukuhlanganyela, kungase kusize ukunikeza izikhuthazo noma imiklomelo yokuqeda inhlolovo.
Imiphumela engenzeka
Imiphumela yocwaningo kufanele ihlaziywe futhi isetshenziselwe ukuhlonza izindawo okufanele zithuthukiswe futhi kuthuthukiswe izinhlelo ezisebenzayo zokubhekana nanoma yiziphi izinkinga noma ukukhathazeka okuphakanyiswe ngabasebenzi.
Ukulandela njalo
Ukulandelela njalo kubalulekile ukukhombisa abasebenzi ukuthi impendulo yabo ibalulekile nokuthi inhlangano izibophezele ekuthuthukiseni indawo yabo yokusebenza kanye nokubhekana nezinkathazo zabo.
Amathuluzi okulinganisa ukwaneliseka kwabasebenzi
Ukuhlola kungenziwa kusetshenziswa amaphepha emibuzo, izinhlolovo eziku-inthanethi, noma ngezingxoxo. Ngakho unganquma ukuthi yiluphi uhlobo lwendlela olungasetshenziswa ngesikhathi ukuze uzuze imiphumela engcono kakhulu.
Idizayini yocwaningo
Ingenye yezingxenye ezibaluleke kakhulu zokuqhuba ucwaningo lwemisebenzi ngempumelelo. Ungacela usizo kumathuluzi okuhlola aku-inthanethi, isibonelo, I-AhaSlides ukwenza ucwaningo lwakho ehlelwe kahle nokubukeka okukhangayo, okungase ngcono izinga lokuphendula futhi lwekucocisana.
Ukusebenzisa amathuluzi okuhlola afana ne-AhaSlides kuzokuzuzisa ngokuya ukuphumelela. I-AhaSlides ihlinzeka ngezibalo zesikhathi sangempela nokubika, ikuvumela ukuthi ulandelele izimpendulo kunhlolovo yakho futhi uhlaziye imiphumela. Ungasebenzisa le datha ukukhomba izindawo ezikhathazayo futhi uthuthukise amasu okuthuthukisa ukwaneliseka kwabasebenzi nokuzibandakanya.
Iphuzu Eliyinhloko
Kafushane, izinhlolovo zokwaneliseka kwabasebenzi noma izinhlolovo zomsebenzi zinganikeza ukuqonda okubalulekile kokuhlangenwe nakho komsebenzi futhi kusize abaqashi bakhe isiko lendawo yokusebenza elikhuthazayo nelisekelayo. Ngokubhekana nezindawo ezikhathazayo nokusebenzisa amasu okuthuthukisa ukwaneliseka kwabasebenzi, abaqashi bangakha abasebenzi abazibandakanyayo nabakhiqizayo.
I-AhaSlides inikeza izinhlobonhlobo ze inhlolovo izifanekiso ongakhetha kukho, njengezinhlolovo zokwaneliseka kwabasebenzi, izinhlolovo zangaphandle, impendulo yokuqeqeshwa evamile, nokuningi. Khetha isifanekiso esizifanela kangcono izidingo zakho noma qala kusukela ekuqaleni.
Ref: Ngempela | Forbes | I-Zippia
