Kupa mhinduro inyanzvi yekukurukurirana uye kunyengetedza, inonetsa asi ine zvazvinoreva.
Kufanana nekuongorora, mhinduro inogona kuve yakanaka kana yakaipa kutaura, uye hazvisi nyore kupa mhinduro, ingave mhinduro kune vezera rako, shamwari, vari pasi, vaunoshanda navo, kana mabhosi.
So sei kupa mhinduro zvinobudirira? Tarisa matipi gumi nemaviri epamusoro uye mienzaniso kuti uve nechokwadi chekuti mhinduro dzese dzaunopa dzinoita humwe hunhu.
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Zviri Mukati
- Chii chakakosha kupa mhinduro?
- Maitiro ekupa mhinduro - Munzvimbo Yebasa
- Maitiro ekupa mhinduro - Muzvikoro
- Zvitsva Zvitsva
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Chii Chakakosha Pakupa Feedback?
"Chinhu chakanyanya kukosha chaunogona kugamuchira imhinduro yakatendeseka, kunyangwe ichitsoropodza zvine hutsinye", akadaro Elon Musk.
Mhinduro chinhu chisingambofaniri kufuratirwa. Mhinduro yakaita sekudya kwemangwanani, inounza pundutso kuti vanhu vakure, zvichiteverwa nebudiriro yesangano.
Ndiyo kiyi yekuvhura kuvandudzwa nekufambira mberi, kuita sezambuko pakati pezvatinotarisira uye mhedzisiro chaiyo yatinowana.
Apo patinogamuchira mhinduro, tinopiwa girazi rinotibvumira kufungisisa nezvezviito zvedu, vavariro, uye tapuro yatinayo pane vamwe.
Nekumbundira mhinduro uye nekuishandisa kune mukana wedu, tinogona kuwana zvinhu zvikuru uye kuramba tichikura nekuvandudza sevanhu uye sechikwata.
Maitiro ekupa mhinduro - Munzvimbo Yebasa
Kana tichipa zvakanangana, zvinokurudzirwa kuti titeerere toni yedu uye tinyatsoona kuti mugamuchiri haazonzwa kugumbuka, kuremerwa, kana kusanzwisisika.
Asi izvi hazvina kukwana pamhinduro dzinovaka. Heano mamwe matipi ekusarudza uye mienzaniso yekukubatsira kuti upe mhinduro munzvimbo yebasa zvinobudirira, angave ari mukuru wako, mamaneja ako, vaunoshanda navo, kana vaunoshanda navo.
Mazano #1: Tarisa pakuita, kwete hunhu
Nzira yekupa sei mhinduro kune vashandi? "Ongororo ndeye nezve basa uye kuti riri kuitwa zvakanaka sei," akadaro Keary. Saka chinhu chekutanga uye chepamusoro chekurangarira kana uchipa mhinduro munzvimbo yebasa kukoshesa kuita nemhando yebasa riri kuongororwa, pane kutarisisa hunhu hwemunhu.
❌ "Unyanzvi hwekutaura hwakashata."
✔️ "Ndaona kuti report yamakatumira svondo rapfuura yanga isina kukwana. Ngatikurukurei kuti togadzirisa sei."
Mazano #2: Usamirire kuongororwa kwekota
Kuita kuti mhinduro ive chiitiko chemazuva ese chinonzwika sepfungwa huru. Nguva haimhanyi kunonoka kumirira kuti tivandudze. Tora chero mukana wekupa mhinduro, semuenzaniso, pese paunoona mushandi achiita zvakanaka kana kuenda kumusoro nepamusoro, ipa mhinduro yakanaka ipapo ipapo.
Mazano #3: Zviite uri wega
Nzira yekupa mhinduro kune vaunoshanda navo? Iva mutsoka dzavo paunopa mhinduro. Vachanzwa sei kana ukatsiura kana kupa mhinduro isina kunaka kwavari pamberi pevanhu vakawanda?
❌ Zvitaure pamberi pevamwe vaunoshanda navo: "Maka, unogara uchinonoka! Munhu wese anozviona, uye zvinonyadzisa.
✔️ Rumbidza kushambadza:'' Waita basa rakanaka!" kana, vakumbire kuti vabatanidze mukurukurirano yemunhu-mumwe.
Mazano #4: Iva nemhinduro-yakatarisana
Nzira yekupa sei mhinduro kune mukuru wako? Mhinduro haina kungoitika. Kunyanya kana iwe uchida kupa mhinduro kumukuru wako. Paunenge uchipa mhinduro kune mamaneja wako uye mukuru, zvakakosha kuyeuka kuti chinangwa chako ndechekupa zvakanaka mukubudirira kwechikwata uye kukura kwese kwesangano.
❌ "Haumboita seunonzwisisa matambudziko echikwata chedu."
✔️ Ndaida kukurukura chimwe chinhu chandakaona mumisangano yedu yeprojekiti. [nyaya/matambudziko] Ndanga ndichifunga nezvemhinduro inogona kugadzirisa izvi.
Mazano #5: Simbisa zvakanaka
Nzira yekupa mhinduro yakanaka? Mhinduro yakanaka inogona kuzadzisa chinangwa chekubatsira vezera rako kuvandudza zvinobudirira sekutsoropodza kwakashata. Mushure mezvose, zvishwe zvemhinduro hazvifanirwe kunge zvichityisa. Inotyaira kukurudzira kuti uve nani uye ushande nesimba.
❌ "Unogara usiri pamazuva ekupedzisira."
✔️ "Kuchinja kwako kunopa muenzaniso wakanaka kune vamwe vese vechikwata."
Mazano #6: Simbisa pfungwa huru imwe chete kana mbiri
Kana uchipa mhinduro, kushanda kwemeseji yako kunogona kukwidziridzwa zvakanyanya nekuichengeta yakanangana nekupfupika. Iyo "zvishoma pane zvakawanda" inoshanda pano - kurodza pane imwechete kana maviri mapoinzi akakosha kunovimbisa kuti mhinduro yako inoramba yakajeka, ichiitwa, uye isingakanganwike.
💡Kuti uwane mamwe mafambiro ekupa mhinduro, tarisa:
- Unofanira-Kuziva Chokwadi nezve 360 Degree Feedback ine +30 Mienzaniso muna 2024
- 20+ Yakanakisa Mienzaniso Yemhinduro kune Vanoshanda navo
- Yakanakisa 19 Maneja Feedback Mienzaniso Muna 2024
Maitiro ekupa mhinduro - Muzvikoro
Nzira yekupa mhinduro kune mumwe munhu waunoziva mune zvedzidzo, sevadzidzi, vadzidzisi, mapurofesa, kana vaunodzidza navo? Mazano anotevera nemienzaniso zvechokwadi achavimbisa kugutsikana uye kuonga kwevagamuchiri.
Mazano #7: Mhinduro isingazivikanwe
Mhinduro isingazivikanwe ndiyo imwe yenzira dzakanakisa dzekupa mhinduro mukirasi yekumisikidza apo vadzidzisi vanoda kuunganidza mhinduro kubva kuvadzidzi. Vanogona kupa pachena mazano ekuvandudza pasina kunetseka pamusoro pemigumisiro yakaipa.
Mazano #8: Kumbira mvumo
Musavashamisa; panzvimbo pezvo, kumbira mvumo yokupa mhinduro pachine nguva mberi. Vangave vadzidzisi kana vadzidzi, kana vaunodzidza navo, vese vakakodzera kuremekedzwa uye vane kodzero yekugamuchira mhinduro pamusoro pavo. Chikonzero ndechekuti ivo vanogona kusarudza nguva uye kupi kwavanonyanya kugadzikana kugamuchira mhinduro.
❌ "Unogara usina kurongeka mukirasi. Zvinoshungurudza."
✔️"Pane zvandaona uye ndingatenda pfungwa dzako. Zvingave zvakanaka here tikakurukura?"
Mazano #9: Ita kuti ive chikamu chechidzidzo
Nzira yekupa sei mhinduro kuvadzidzi? Kuvadzidzisi nevadzidzisi, hapana nzira iri nani yekupa mhinduro kuvadzidzi kunze kwekudzidzisa nekudzidza. Nekuita kuti mhinduro ive chikamu chakakosha chechimiro chechidzidzo, vadzidzi vanogona kudzidza kubva kune chaiyo-nguva kutungamira uye kuzviongorora nekuzvibata.
✔️ Mukirasi yeKutarisira Nguva, vadzidzisi vanogona kugadzira nguva yekukurukurirana kuti vadzidzi vagovane pfungwa dzavo pazviratidzo zvekunyora, uye vape nzira dzekuva nenguva.
Mazano #10: Nyora pasi
Kupa mhinduro yakanyorwa kune simba sekutaura navo zvakananga pachivande. Ichi chakanakisa bhenefiti kubvumira mugamuchiri kuti aongorore uye afunge nezve zvaunotaura. Inogona kusanganisira maonero akanaka, mazano ekukura, uye matanho anogoneka ekuvandudza.
❌ "Mharidzo yako yakanaka, asi inogona kuva nani."
✔️ "Ndinokoshesa kutarisisa kwako kune zvakadzama mupurojekiti. Asi ini ndinokurudzira kuti ufunge nezvekubatanidza data rinotsigira kuti usimbise kuongorora kwako."
Mazano #11: Rumbidza kuedza kwavo, kwete matarenda avo
Nzira yekupa mhinduro pasina kuvatarisira? Muzvikoro, kana kumabasa, kune mumwe munhu anogona kukunda vamwe nekuda kwezvipo zvavo, asi ngazvirege kuve pembedzo kana uchipa mhinduro dzisina kunaka. Mhinduro inovaka ndeyekuziva kuedza kwavo, uye zvavakaita kukunda zvipingamupinyi, kwete zvekunyanya kurumbidza matarenda avo.
❌ "Une tarenda chairo munzvimbo ino, saka kuita kwako kunotarisirwa."
✔️ "Kuzvipira kwako mukudzidzira nekudzidza kwakabhadhara zvakajeka. Ndinotenda kushanda kwako nesimba."
Mazano #12: Bvunzawo mhinduro
Mhinduro inofanira kuva nzira mbiri. Kana iwe uchipa mhinduro, kuchengetedza kutaurirana kwakavhurika kunosanganisira kukoka mhinduro kubva kune mugamuchiri uye zvinogona kugadzira nzvimbo yekudyidzana uye inosanganisirwa iyo mapato ese anogona kudzidza nekukura.
✔️ "Ndapawo dzimwe pfungwa pachirongwa chenyu. Ndirikuda kuziva pfungwa dzenyu pamhinduro yangu uye kuti munofunga kuti inoenderana here nezvamaona. Ngatitaurei nezvazvo."
Key tora kutora
Ndinovimbisa kuti wadzidza zvakawanda kubva kuchinyorwa chino. Uye ini ndinofara kugovera newe mubatsiri akanaka kwazvo kuti akubatsire kupa mhinduro inotsigira uye inovaka nenzira yakasununguka uye inonakidza.
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Ref: Harvard Business Review | Lattice | 15five | girazi | 360 Kudzidza