Mibvunzo yemibvunzo ndeye clutch yekuunganidza ruzivo kubva kuvanhu kwese kwese.
Kunyangwe mibvunzo yemibvunzo iri kwese kwese, vanhu havasati vanyatsoziva kuti ndedzipi mhando dzemibvunzo yekuwedzera pasi.
Tichakuratidza mhando dzemibvunzo mutsvakurudzo, pamwe nemashandisiro uye kupi kwekushandisa imwe.
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Mhando dzeMibvunzo muKutsvakurudza
Paunenge uchigadzira mibvunzo yako, unofanirwa kufunga nezve rudzi rweruzivo rwauri kuedza kuwana kubva kuvanhu.
Kana iwe uchida hupfumi, ruzivo rwekuongorora kubatsira kuratidza kana kubvisa dzidziso, enda neongororo yemhando ine mibvunzo yakavhurika. Izvi zvinoita kuti vanhu vatsanangure pfungwa dzavo vakasununguka.
Asi kana iwe uchitova nefungidziro uye uchingoda nhamba kuti uiedze, yehuwandu hwemibvunzo ndiyo jam. Shandisa mibvunzo yakavharwa apo vanhu vanotora mhinduro kuti vawane zviverengero zvinoyerika, zvinogoneka.
Kana wangoiwana, ikozvino yave nguva yekusarudza rudzi rwemibvunzo mutsvakurudzo yaungada kuisa.
#1. Wakavhurika-mubvunzonaire mukutsvaga
Mibvunzo yakavhurika chishandiso chakakosha mukutsvagisa sezvo ichibvumira zvidzidzo kutaura zvizere maonero avo pasina miganhu.
Mamiriro asina kurongeka emibvunzo yakavhurika, iyo isingapi mhinduro dzakafanotsanangurwa, inoita kuti ive yakanyatsokodzera tsvakiridzo yekuongorora pakutanga.
Izvi zvinobvumira vaongorori kuti vaburitse manzwisisiro uye vakwanise kuona nzira nyowani dzekuferefeta dzaive dzisina kumboitwa.
Nepo mibvunzo yakavhurika ichiburitsa hunhu panzvimbo pehuwandu hwe data, inoda dzakadzama nzira dzekodha dzekuongorora pamasampure makuru, simba radzo riri mukuburitsa huwandu hwakawanda hwemhinduro dzinofunga.
Inowanzoshandiswa semibvunzo yenhanganyaya mubvunzurudzo kana zvidzidzo zvemutyairi wekuongorora zvinhu zvinotsanangura, mibvunzo yakavhurika inobatsira zvakanyanya kana musoro uchifanira kunzwisiswa kubva kumakona ese usati wagadzira ongororo yemibvunzo yakavharika.
muenzaniso:
Mibvunzo yemafungiro:
- Ndedzipi pfungwa dzako pa[nyaya]?
- Ungatsanangura sei chiitiko chako ne[nyaya]?
Zvibvunze mibvunzo:
- Ndiudze nezvenguva apo [chiitiko] chakaitika.
- Ndifambise nemaitiro e[chiito].
Kunzwa mibvunzo:
- Wakanzwa sei nezve [chiitiko/mamiriro]?
- Manzwiro api anomutswa kana [kurudziro] iripo?
Kurudziro mibvunzo:
- [nyaya] ingavandudzwa sei?
- Ndeapi mazano aunawo e [mhinduro yakarongwa/pfungwa]?
Impact mibvunzo:
- [chiitiko] chakakubata munzira dzipi?
- Maonero ako pa[nyaya] achinja sei nekufamba kwenguva?
Mibvunzo yekufungidzira:
- Unofunga kuti ungaita sei kana [chiitiko]?
- Ndezvipi zvinhu zvaunofunga kuti zvingapesvedzera [mugumisiro]?
Mibvunzo yekuturikira:
- [izwi] rinorevei kwauri?
- Ungadudzira sei zvakawanikwa izvo [mugumisiro]?
#2. Rating chiyero chemibvunzo mukutsvaga
Kuyera chiyero chemibvunzo chishandiso chakakosha mukutsvagisa kuyera maitiro, maonero, uye maonero aripo pane inoenderera kwete senyika dzakakwana.
Nekupa mubvunzo unoteverwa nechikero chine nhamba chevachapindura kuratidza mwero wavo wechibvumirano, kukosha, kugutsikana, kana kumwe kuyera, mibvunzo iyi inobata kusimba kana gwara remanzwiro nenzira yakarongeka asi isina kujeka.
Mhando dzakajairika dzinosanganisira Zviyero zveLekert zvinosanganisira mavara akaita seanopokana zvakasimba kubvumirana zvakasimba pamwe chete nezvikero zveanalogue zvinoonekwa.
Iyo yehuwandu metric data yavanopa inogona kuunganidzwa nyore nyore uye kuongororwa nenhamba kuenzanisa zviyero zvinorehwa, hukama, uye hukama.
Zviyero zvikero zvakanyatsokodzera zvikumbiro senge musika segmentation ongororo, pre-yedzo, uye post-implementation chirongwa chekuongorora kuburikidza nehunyanzvi hwakadai se. A/B bvunzo.
Kunyange zvazvo hunhu hwavo hwekudzikisira huchigona kushaya mamiriro emhinduro dzakavhurika, zviyero zvezviyero zvichiri kunyatsoyera mativi emanzwiro ekuongorora hukama hwekufungidzira pakati pemaitiro emafungiro kana akaiswa zvakakodzera mushure mekutanga kutsanangura kubvunza.
#3. Mibvunzo yakavharwa mutsvakurudzo
Mibvunzo yakavharwa inowanzoshandiswa mukutsvagisa kuunganidza data rakarongeka, rehuwandu kuburikidza nesarudzo dzemhinduro dzakamisikidzwa.
Nekupa sarudzo dzakaganhurirwa dzesarudzo dzezvidzidzo zvekusarudza kubva, senge chokwadi/nhema, hongu/kwete, zvikero zvekuyera kana mhinduro dzakafanotsanangurwa dzesarudzo dzakawanda, mibvunzo yakavharwa inopa mhinduro dzinokwanisa kunyorwa nyore nyore, kuunganidzwa, uye kuongororwa nenhamba. pamasampuli makuru akaenzaniswa nemibvunzo yakavhurika.
Izvi zvinoita kuti dzive dzakakodzera panguva dzekupedzisira nhanho dzekusimbisa mushure mekunge zvinhu zvatoonekwa, sekuyedzwa kwekufungidzira, kuyera maitiro kana maonero, chiyero chezvidzidzo, uye kubvunza kunotsanangura kunoenderana nedata-yakavakirwa data.
Nepo kudzikisira mhinduro kuchirerutsa kuongorora uye kunobvumira kuenzanisa kwakananga, kune njodzi yekusiya nyaya dzausingafungire kana kurasikirwa nemamiriro ezvinhu kupfuura dzimwe nzira dzakapihwa.
#4. Mibvunzo yakawanda yesarudzo mukutsvaga
Mibvunzo yesarudzo yakawanda chishandiso chinobatsira pakutsvaga kana ichiitwa nemazvo kuburikidza nemibvunzo yakavharwa.
Vanopa vanopindura nemubvunzo pamwe chete nemhinduro ina kusvika kushanu dzakafanotsanangurwa sarudzo kubva pakusarudza.
Iyi fomati inobvumira kuverengwa kuri nyore kwemhinduro dzinogona kuongororwa nenhamba pamapoka makuru emuenzaniso.
Nepo ichikurumidza kuti vatori vechikamu vapedze uye vakananga kukodhi nekuturikira, mibvunzo yakawanda-yesarudzo inotakurawo zvimwe zvinogumira.
Kunyanya kukosha, ivo vanoisa panjodzi yekutarisisa akakosha nuances kana kushayikwa sarudzo dzakakodzera kana vasina kunyatso edza-kuedzwa zvisati zvaitika.
Kuti kuderedze njodzi yekurerekera, sarudzo dzemhinduro dzinofanira kunge dziri dzega uye dzinopedza pamwe chete.
Nekufunga kwemazwi nesarudzo, mibvunzo yesarudzo yakawanda inogona kuburitsa data inotsanangurwa inoyerwa kana mikana yakakosha yakafanozivikanwa, sekuronga maitiro, uye nhoroondo yehuwandu hwevanhu kana kuongorora ruzivo pamisoro idzo musiyano unozivikanwa.
#5. Likert scale questionnaire mukutsvaga
Chikero cheLikert imhando inowanzoshandiswa yeChiyero chechiyero mukutsvagisa kuyera hunhu, maonero, uye maonero pane akasiyana misoro yekufarira.
Kushandisa symmetrical kubvumirana-kusabvumirana mhinduro fomati apo vatori vechikamu vanoratidza nhanho yavo yekubvumirana neshoko, Likert zviyero zvinowanzoita 5-point dhizaini kunyangwe zvakawanda kana zvishoma sarudzo zvinogoneka zvichienderana nekunzwa kunodiwa kwekuyera.
Nekupa nhamba dzenhamba kune yega yega chiyero chemhinduro, data yeLikert inobvumira kuongororwa kwenhamba yemapateni uye hukama pakati pezvinosiyana.
Izvi zvinopa mhedzisiro inowirirana pane yakapusa hongu/kwete kana yakavhurika mibvunzo yemamwe marudzi emibvunzo yakanangana nekuyera kusimba kwemanzwiro pakuenderera mberi.
Nepo zvikero zveLikert zvinopa nyore kuunganidzwa metric data uye zviri nyore kune vanopindura, kudzikisira kwavo kuri kurerutsa maonero akaoma, kunyangwe ivo vachiri kupa nzwisiso yakakosha kana ikashandiswa nemazvo mukutsvaga.
muenzaniso
Mumwe muongorori anoda kunzwisisa hukama huri pakati pekugutsikana kwebasa (kutenderera kunoenderana) uye zvinhu zvakaita semubhadharo, chiyero chehupenyu hwebasa, uye hunhu hwekutarisira (zvakasiyana zvakasiyana).
Chikero che5-point Likert chinoshandiswa pamibvunzo yakaita seyi:
- Ini ndinogutsikana nemubhadharo wangu (Hazvibvumirane zvakanyanya kubvuma)
- Basa rangu rinobvumira hutano hwakanaka-hupenyu hwehupenyu (Hazvibvumirane zvakasimba kubvumirana zvakasimba)
- Mutariri wangu anotsigira uye maneja akanaka (Hazvibvumirane zvakanyanya kubvumirana nazvo)
Isu tinovhara marudzi ese emibvunzo mukutsvaga. Tanga ipapo ipapo neAhaSlides ' mahara ekuongorora matemplate!
Zvitsva Zvitsva
Aya marudzi emibvunzo mukutsvaga anowanzo zivikanwa uye ari nyore kuti vanhu vazadze.
Kana mibvunzo yako iri nyore kubata uye sarudzo dzako dzakafanana, munhu wese ari papeji imwe chete. Mhinduro dzobva dzabatanidza zvakanaka kunyangwe wawana mhinduro imwe kana miriyoni.
Chinokosha ndechekuita chokwadi chekuti vanopindura vanogara vachiziva chaizvo zvauri kubvunza, ipapo mhinduro dzavo dzinotsvedza panzvimbo kuitira kuunganidzwa kwakatsetseka kwezvinotapira zveongororo scoops.
Mibvunzo Inonyanya Kubvunzwa
Ndedzipi mhando ina dzemibvunzo mukutsvaga?
Mhando ina huru dzemibvunzo inoshandiswa mukutsvaga mibvunzo yakarongwa, mibvunzo isina kurongwa, ongororo nebvunzurudzo. Rudzi rwakakodzera rwunoenderana nezvinangwa zvekutsvagisa, bhajeti, nguva uye kuti mhando, huwandu kana nzira dzakasanganiswa dzakanyanya kukodzera.
Ndedzipi mhando 6 dzemibvunzo yeongororo?
Mhando mitanhatu mikuru yemibvunzo yeongororo mibvunzo yakavharwa, mibvunzo yakavhurika, chiyero chebvunzo mibvunzo, chiyero mibvunzo, mibvunzo yedemographic uye maitiro emibvunzo.
Ndedzipi mhando nhatu dzemibvunzo?
Marudzi matatu makuru emibvunzo mibvunzo yakarongeka, mibvunzo yemibvunzo isina kuumbwa uye isina kuumbwa.
