Type & Target

Slides (10)

1. 1 - Freestyle

2. 2 - Image Choice How many phone appointments does it take to get a sale?  

   1. 3

   2. 6

   3. 9

3. 3 - Image Choice What document has information you can use for knowledge before stepping into an opportunity, while conducting cold calls?

   1. Catalog showing products

   2. Line card for the customer

   3. Customer Profile Insights

4. 4 - Image Choice Which type of account has negotiated pricing and needs supporting before going in?

   1. Strategic Accounts

   2. Core Accounts

   3. Old Accounts

5. 5 - Image Choice Which freight option is likely used most often?

   1. Free Freight

   2. Customer Paid Freight

   3. Range Freight Inclusive

6. 6 - Image Choice What is the benefit of current state questions?

   1. Learn about how the customer works

   2. Get to know what needs to chage

   3. You can predict what the customer needs

7. 7 - Image Choice Which of the following activities is part of Needs Analysis?

   1. Preparing your call

   2. Identify Decision Makers

8. 8 - Image Choice You just met a new contact who works in the office. Before we explain who we are, which of the following would be the best question?

   1. How about that game last night

   2. How do you like working here

   3. What does this company do?

9. 9 - Image Choice The gatekeeper is on the phone when you arrive, you wait patiently while they finish their call. This is the first time that you are in this company. When they are done, what would be the best thing to say?​

   1. How's your day going?

   2. Wow, that was crazy, right?

   3. Sounds like you are juggling lots of things

10. 10 - Image Choice You are in the shop talking to the maintenance person who is sweeping the floor. You notice he has a Phoenix Suns basketball tattoo on his forearm. Which would be the best question?​

    1. Working hard, or hardly working?

    2. Wow, a die hard Suns Fan are you not?

    3. Why you pushing a broom, draw the short straw?