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Hybrid Workplace Model | A 5-Step Strategy You Need To Know in 2024


Jane Ng 09 November, 2023 13 min read

The pandemic has changed a lot to the way employees work, and the way businesses operate.

When restrictions have been lifted, returning to the “old normal” is not quite the same as employers now recognize there are pros and cons of working from either home or office, and so birthed a new innovative approach – the hybrid workplace model.

The hybrid model is an attempt to get the best of both worlds as we transition out of the pandemic era, but how can business owners adopt this flexible new norm? We’ll discuss it in this post.

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What Is Hybrid Workplace Model?

The hybrid workplace model is a combination model that is a flexible form of work, allowing employees to choose between working at the office and working remotely (employees can work anywhere they want, usually working from home).

The time of working remotely and at the office will be agreed upon by both sides and then upon as a regulation of the business. However, this agreement may change from time to time depending on other factors.

Hybrid Workplace Model - what is hybrid workplace model
Hybrid Workplace Model

What Are The Different Types Of Hybrid Workplace Models?

There is no fixed rule about the hybrid workplace model. Each business will have the option to use its model to achieve the highest work efficiency and best fit for employees. 

Here are the most 4 common types that companies are applying when choosing hybrid work:

Fixed hybrid workplace model: The manager will decide on a set number of employees, days, and times between working remotely and in the office, which also makes scheduling easier.

For example, employees will be divided into two teams. One team will work on Tuesday and Friday, and the other will work on Monday and Thursday.

The biggest change in candidate priorities is the rapidly growing importance of flexible work arrangements
According to LinkedIn’s report in 2021 – The biggest change in candidate priorities is the rapidly growing importance of flexible work arrangements

Flexible hybrid workplace model: Employees get to choose their location and work hours based on their priorities for the day.

For example, if they need to focus on a project, they might work from home or at a coffee shop. When they need a sense of community, need to meet, brainstorm, have a meeting with the team or attend a training session, they can choose to go into the office.

Office-first hybrid workplace model: This is a model that prioritizes going to the office. Employees must be onsite but have the flexibility to choose a few days of the week to work remotely.

Remote-first hybrid workplace model: This model is suitable for companies with small or no offices. Employees will work remotely most of the time with occasional visits to the co-working space to socialize, collaborate, and have training sessions.

Benefits Of A Hybrid Workplace Environment

Microsoft has recently released its Work Trend Index 2022 report, which sheds light on the expectations and realities of hybrid work. According to the report, the workforce is still in a transitional phase, with 57% of hybrid employees considering a switch to remote work while 51% of remote workers are considering a hybrid work model in the future.

LinkedIn’s Talent Drivers survey asked members to pick the most important factors when considering a new job: In just 4 months, from January to May 2021, flexible work arrangements increased from the seventh most important factor to the fourth important factor.

hybrid workplace model is considered a first priority for the employees
Hybrid Workplace Model – LinkedIn’s Talent Drivers Survey

What’s so alluring about the hybrid work model? Besides providing everyone with a flexible work schedule, there are many benefits it can offer:

#1. Improve Work Efficiency

In the traditional 9 to 5 working model, all employees have to start their work at the office. With the hybrid work model, employees have more flexibility to adjust their working time for maximum efficiency.

People’s ability to be most productive at different times of the day can vary widely. For example, some people will be most productive early in the morning while others do better in the evening. Not to mention, going to the office requires employees to spend a lot of time traveling and preparing.

#2. Better Work-life Balance

Flexibility is the reason why employees are attracted to the hybrid workplace model. Flexibility allows employees to find balance more easily depending on the pace of each person’s life. It is important that the employee himself feels proactive and has more control over his daily work schedule.

It will make employees more comfortable and feel their lives are more balanced when they have time to do other activities such as being close to family or taking care of children.

Hybrid Workplace Model
Hybrid Workplace Model – Image: freepik

#3. Limit Disease Infection

Working in a closure might increase the chance of disease infection, especially if it’s airborne. So if you’re catching a cold, not going to the workplace reduces the risk of infecting others. Hybrid workplace models allow a certain number of employees in the company to choose to work remotely. Anyone who is sick can work from home at their comfort.

#4. Save Costs

In hybrid work models, few people are in the office at the same time, which means they can save on the cost of renting a large office to accommodate all employees in the company. Because of equipment and stationery, renting space is often one of the most expensive expenses.

By rethinking workplace strategy, companies can reduce costs significantly. Therefore, they can effectively reinvest in providing employee workspace options, such as satellite offices and more compact co-working spaces.

#5. Recruiting Unlimited Talents

With hybrid workplace models, companies can recruit talent from all over the world with specialized skill sets suitable for any position without worrying about the limitation of domestic manpower. It can give companies a significant competitive advantage, helping them break into new markets and ensure round-the-clock productivity.

Challenges Of Managing Hybrid Teams

Despite the many benefits, organizations also face hybrid workplace challenges as follows:

#1. Reduce Ability To Commit

For many businesses, the hybrid model does not need multiple apps to be able to work remotely. They need deeper connections and more meaningful ways of working instead of just using applications as communication tools.

The reduction of connection with the organization has a negative impact on the career development of employees as well as their mental health.  

To be sustainable, hybrid work models need to address this sense of disconnection in practical ways, not just by enhancing online meetings.

Challenges Of Managing Hybrid Teams
Hybrid Workplace Model – Image: freepik

#2. Management Issues & Corporate Culture

Weak organizational culture seems to lag and become an issue when businesses deploy hybrid working. The lack of direct supervision creates a sense of distrust between managers and employees. At the same time, both employees and managers will feel more stress when increased supervision comes with higher demands at work.

Training and management programs can solve some temporary problems, but will not be effective for hybrid employees.

How to Adopt a Hybrid Workplace Model

Are you ready to take your organization into the future with a hybrid workplace model? Transitioning to flexible remote work is an exciting opportunity, but it requires careful planning and execution to do it right. Below are some hybrid work best practices you can follow:

#1. Create Employee Survey

To build a Hybrid Work model that works for your company, talk to your workforce to learn their needs. Send a survey to get feedback on employees’ desire for the hybrid workplace model. Here are a few general questions you can refer to:

  • What is your ideal balance between remote work and office-based work?
  • If you could work remotely (from home), how many days of the week would you choose?
  • If you could have another workspace closer to home, would you rather move there instead of the office?
  • Do you have all the digital tools to perform your job wherever you are?
  • What additional digital tools do you think you need?
  • What concerns you about hybrid working?

After analyzing the results of the survey, organizations will understand the need for a hybrid work model at your company and start customizing their model.

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a poll surveying the employees on hybrid workplace model

#2. Communicate the Vision

Clearly outline what a hybrid model means for your organization. Explain the different schedule options being considered (e.g. 2-3 days in office per week).

Emphasize the goals of increasing flexibility, autonomy and work-life balance for employees. Explain how it supports attracting and retaining top talent.

Discuss the business goals as well, such as improved productivity, collaboration and talent sourcing from a wider geographic area.

Share relevant data from pilot programs or other companies that have seen success with hybrid models. Benchmark against industry adoption rates.

#3. Establish Hybrid Workplace Technology

Companies will need to invest in technologies to meet the hybrid work model, such as communication tools, delegation tools, and equipment for effective meetings. Then establish company-wide best communication practices and encourage team leaders to set clear guidelines with their employees.

Create office schedules to manage the number of employees required in the workplace and give employees flexibility. 

Hybrid Workplace Model – Photo: freepik

#4. Invest in company culture

Strengthen your company culture. This is very important to the successful effectiveness of the hybrid work model when everyone is not working in the same fixed space, and it is not known what everyone is doing.

Besides listening to employees, do some online communication activities with each other periodically, and find a time of the week so that everyone in the company can be present at the same time online. Or you could arrange virtual teambuilding games and virtual brainstorming

#5. Collect feedback continuously

Remember to collect employee feedback when building a hybrid work model for your company. Check in regularly to review their performances and clear any confusion that arises. Make sure to provide multiple ways for employees to share their thoughts. 

For example, you can send a daily poll to all employees during standup.

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Final Thoughts

While adopting a hybrid workplace model brings new complexities, the rewards of increased flexibility, productivity and engagement make it well worth the effort for organizations that get it right.

With the right planning and tools in place, a hybrid workplace can energize your organization for long-term growth and success in the post-pandemic world of work. The future remains unwritten, so start writing your own hybrid success story today.

Frequently Asked Questions

What is a hybrid workplace strategy?

A hybrid workplace strategy is a company’s plan for how it will implement a hybrid work model, where employees spend some time working in an office and some time working remotely. 

What is a hybrid model example?

Here are some examples of how organizations have implemented hybrid workplace models:
– 3 days in office, 2 days remote: Companies like Microsoft, Amazon and Ford have adopted schedules where employees spend 3 days each week working from the office and the remaining 2 days working remotely.
– 2-3 days in office flexibly: Many firms allow employees to choose 2-3 days to come into the office each week but are flexible on which exact days based on team needs and employee preferences.

What are the 4 pillars of hybrid working?

The four pillars cover the essential technology enablement, policy guidelines, practical workspace considerations and cultural shifts required to implement sustainable hybrid working arrangements. Getting all four elements right is important for optimized flexibility, productivity and employee satisfaction in a hybrid model.